I am trying to recover or restore my phone but it either says, error has occurred or it says they cannot find my iphone. It is stuck on the loading apple logo. Please help!

I am trying to recover or restore my phone but it either says, error has occurred or it says they cannot find my iphone. It is stuck on the loading apple logo. Please help! I dropped it hard, maybe thats why it is not working.. and i put a new screen on it.

to doublecheck you tried everything error 3194 http://support.apple.com/kb/TS3694#error3194

Similar Messages

  • My MacBook is stuck on the loading screen. Please help! Not sure what to do

    Hi, so my MacBook has stopped working for some reason
    I've just tried switching it on but it has stopped on the loading screen.
    I am scared and not sure what to do.
    Please help!!!

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
         a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 3
    Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 4
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 5
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 6
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 7
    Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 8
    This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 9
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider.

  • I remote wiped my ipad 3. its now stuck on the loading ring icon. please help

    i remotely erased it. now stuck on loading ring icon.

    Try a reset:
    Hold the Sleep and Home button down for about 10 second until you see the Apple logo.

  • HT201210 I,m trying to restore my phone but I keep getting Error code 21.... help please

    I,m trying to restore my phone but I keep getting Error code 21.... help please     iPhone 4S

    Take a look at this Apple doc -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    You could just update or uninstall the security software on your computer and then test again.

  • I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?

    I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?

    Contact the original owner, and ask them to remove the device from their icloud.
    http://support.apple.com/kb/PH13695
    HTH

  • HT201263 i have iphone 3gs, after restoring my phone it shows only apple logo please help me

    i have iphone 3gs, after restoring my phone it shows only apple logo please help me

    See your other post on this Topic...
    https://discussions.apple.com/message/22315227#22315227

  • Restore settings on iPhone 3G now it's turning on and off with only apple logo, please help me what do I do?

    Restore settings on iPhone 3G now it's turning on and off with only apple logo, please help me what do I do?

    Anybody there

  • HT201210 i'm stuck on the recovery mode thing.please help me

    i'm stuck on the recovery mode thing.please help me

    Your BEST bet is to go to an Apple store and let them recover your phone.

  • My ipod touch 4g 8 gigs is not turning on it wont get past the apple logo its not frozen because it turns the screen black and the apple logo please help me

    my ipod touch 4g 8 gigs is not turning on it wont get past the apple logo its not frozen because it turns the screen black and the apple logo please help me

    - Try a reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then connect to your computer and try to restore.
    - See if placing the iPod in recovery mode will allow a restore. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - If the logo still show all the time, let the battery fully drain. After charging for an hour try the above again.

  • I can't use my Iphone 5s I bought in the state to Africa, Please help me

    I can't use my Iphone 5s I bought in the state to Africa, Please help me

    2fivex wrote:
    It's unlocked phone.. {snip}
    I really wish I could get paid by how many times I have to say this.  The iPhone 5s has not been released in the US in a factory unlocked configuration.  You took a $700 gamble and lost.

  • My phone ran out of battery as it was updating to iOS 6. Now it is having trouble rebooting. The silver apple logo keeps showing up and fading away. And doing it all over again... What should I do PLEASE help!! My phone is NOT jailbroken.

    my phone ran out of battery as it was updating to iOS 6. Now it is having trouble rebooting. The silver apple logo keeps showing up and fading away. And doing it all over again... What should I do PLEASE help!! My phone is NOT jailbroken.

    I should mention, it was on low power as I was using it.

  • My incoming calls on my iphone 5C get disconnected after the first ring. Please help!

    My incoming calls on my iphone 5C get disconnected after the first ring. Please help!

    I had this problem too with my newly bought iPhone 4s.I went to a technician shop to ask what the problem is and they said they could fix it however they would charge £35 and I believed this was too much. I was playing around with my iPhone to see if I could fix this problem I went on setting the clicked on the music section at the music section there is the button called sound check which was off so I decided to turn it on . After I turned it on my sound came back I was ecstatic I saved myself £35 and having to return the phone.

  • TS2446 I got a new iPod touch 5 and because of security reasons they asked me my security questions that I forgot the answers to. Please help!

    I got a new iPod touch 5 and because of security reasons they asked me my security questions that I forgot the answers to. Please help! I made the answers a long time ago. Thank you!

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Cannot connect to the phone system. An unidentified error has occurred, Please try again.

    Issue:  Lync 2013 users with remote call control enabled cannot connect to the phone system.  When the user logs into Lync, they see an exclamation in the bottom right corner
    with this error.
    Error:  Cannot connect to the phone system.  An unidentified error has occurred, Please try again.  If the problem continues, please contact your support team.
    Environment: 
    1 site:  Site1
    2 Pools:
    1. Lync 2010
    Trusted application is added here for the site.
    2. Lync 2013
    Avaya phone system:  AES r6-1-2-32-0
    I have not moved the trusted application to the Lync 2013 pool yet, but my understanding is that it should still work since it’s in the site.  Is my understanding on this correct?  (All of my other trusted applications do work for Lync 2013
    users & none of them have been moved yet. Remote Call Control is the only one that does not work.)
    This is from the uccapi log.  This is just from the user logging in, not actually making a call.  Below are the items that I think are important, however, I don’t know how to interpret it to determine if the problem is on the Lync side or
    the Avaya side.  Here’s a summary:
    SIP/2.0 100 Trying
    Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="E05700E2", snum="9", rspauth="f308eae87c0bbe64a1ab213574776cbdf9823ab6", targetname="lync03.domain.com",
    realm="SIP Communications Service", version=4
    From: <sip:[email protected]>;tag=bbb282ebbd;epid=a86d5b0a29
    To: <sip:[email protected]>
    Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
    CSeq: 1 INVITE
    Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
    Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
    Content-Length: 0
    SIP/2.0 200 OK
    Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="15C0F9A2", snum="13", rspauth="4fd891e39a33e902fb1cec5d980e5bf0ccb172a0", targetname="lync03.domain.com",
    realm="SIP Communications Service", version=4
    From: <sip:[email protected]
    >;tag=bbb282ebbd;epid=a86d5b0a29
    To: <sip:[email protected]
    >;tag=A7A45C856ECD79121A1827265ABBD7F6
    Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
    CSeq: 1 CANCEL
    Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
    Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
    Content-Length: 0
    SIP/2.0 487 Request terminated
    Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="F46EC133", snum="14", rspauth="1d92718caa4f61d967faa46a5c256aafa8b4e740", targetname="lync03.domain.com",
    realm="SIP Communications Service", version=4
    From: <sip:[email protected]
    >;tag=bbb282ebbd;epid=a86d5b0a29
    To: <sip:[email protected]
    >;tag=A7A45C856ECD79121A1827265ABBD7F6
    Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
    CSeq: 1 INVITE
    Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
    ms-diagnostics: 5002;reason="Request was cancelled";AppUri="http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent";source="lync03.
    domain.com"
    Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
    Content-Length: 0

    Hi Suelizy,
    To better understand the issue, I would like to collect the following information for troubleshooting:
    1. Do you mean the Lync 2010 user can connect to the Phone System?
    2. What’s next hop pool of the application?  
    In a mixed environment, you must set the next hop pool to be the Lync Server 2013 pool.
    Best regards,
    Eric

  • Trying to print from My Image Garden; get msg "An internal error has occured

    I am running from MX922. Trying to print from My Image Garden; get msg "An internal error has occurred" I have updated from the Canon website, but still  it freezes up.

    Hi tthaas30,
    If you temporarily disable any antivirus or firewall software that is on your computer and then attempt to print again, do you still experience the same issue?
    If this is a time-sensitive matter, additional support options are available at Contact Us.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Maybe you are looking for

  • How to build a dashboard in numbers

    How would you build a dashboard in numbers?

  • Ipod not being recognized in windows xp

    I have a 2nd gen ipod touch that cannot be recognized by my pc or itunes ive tried pretty  much everything down to formating my computer to fix this problem i would like to know were to find ipod drivers if possible. im about to snap my ipod sence it

  • Can we change the contrast of the Color in a Input dataforms

    Hi, We have a set of dataforms where users would enter the data in the input dataforms. When we enter the data(before saving) in dataform, All the cells where we have entered the data would be highlighted as Yellow color by default.Is there any way w

  • How to send CSV files to external server

    Hi All, How to send CSV files to external server (not to application server). I know how to download files to application server. Please give me the steps to send CSV files to external server. Is it posiible with RFCs? If yes, then plz provide me the

  • CS6 stops opening files

    Is anyone having issues with CS6 occasionally not opening files after closing the first file opened? This issues corrects itself after rebooting the app and seems to occurs sporadically. - MacBook Pro 2012 - OS 10.8.2 - 8 GB RAM - Illustrator CS6 v16