I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products.  The purchase was in 2012.

I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products.  The purchase was in 2012.The message says the serial number is invalid.  What do I do nest?

Hi there,
Please see help here - https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
If still you are facing problem, I would recommend to reach out to support through the link which is available at the bottom of the support page.
^Ani

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