I am trying to set up icloud on my iphone when i go to settings icloud it says verifying and a box pops up for me to sign in with my apple id but that has my old apple id on it. help??
i am trying to set up icloud on my iphone when i go to settings icloud it says verifying and a box pops up for me to sign in with my apple id but that has my old apple id on it. help??
Have you already verified your "new" email address? If not then please check your inbox for a confirmation email (also the junk folder). If you do not have a confirmation email then please sign in at https://appleid.apple.com and press "verify" for confirming your email address.
Similar Messages
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I got my ipod, and my wife, her iphone. I downloaded an app and use it in my itouch, but when my wife download it in her iphone, and the phone ask her to update it, it asks for my apple ID, but she has her own apple ID, how do we avoid this?
Hi peacemakerco,
Thanks for visiting Apple Support Communities.
You can use the steps in this article to sign in on the iPhone with the right Apple ID:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Best,
Jeremy -
where are all the songs and whole albums i bought for i tunes? i have a new macbook but iTunes has none of my paid for music
Your purchases won't automatically show in your new Mac's iTunes library. If you go into iTunes > Preferences and on the Store tab tick the 'show iTunes in the cloud purchases' then what you can redownload should show in the Music part of your library with a cloud icon against them - click on the cloud to download them. Or click on your name towards the top right of iTunes and then click Purchased on the popup, and you can redownload them from there.
If you've moved countries since buying the music, or if the rights-holders have removed them from the store, then you won't be able to redownload them. In that case if you still have your old computer then you could copy them over from that (e.g. via an external drive : How to move your iTunes library to a new computer - Apple Support or via home sharing), or copy them from your backup of your downloads/library and add them via File > Add Too Library -
I restored an iPhone backup that has my old Apple ID
I restored my iPhone 5s today with an old backup that was associated with my old Apple ID and now it is asking for the password to an Apple ID I no longer have. I can't use iCloud on my iPhone now and the phone keeps telling me the password is wrong. I tried entering the old password that matches the old Apple ID and my current password. Neither will work. I tried to change my Apple ID back to my old one but it says that is my recovery e mail but it is not my current recovery e mail. Please help.
Try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I changed my Apple ID but on my iPhone 4S w/ iOS 7.0.4, when I go into settings > iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!
http://support.apple.com/kb/TS5223?viewlocale=en_US
Peace, Clyde -
The email that iTunes wants me to sign into is my mums which is weird because my mum has never touched my ipod so i don't why iTunes is asking me to sign into her account.
I've tried finding ways to change it but i can't seam to.
Another thing is that when i download an app, iTunes manages to get the email right and the box pops up with my email account and not my mums.
Please help me change this because i cannot update my apps.
Many thanks- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
To change the login
- Go to settings>Store and sign out and sign into your account.
You may have apps purchased with her account that need updating. -
when i pwr up my macbook, its nonresponsive and a box pops up that says the finder quit unexpectedly
Hi, and welcome to Apple Support Communities.
You could try booting into Safe Mode. This will take quite awhile longer than a normal startup because it does a file check and repair of the hard disk.
If this works you will see your normal desktop. Once completely started up in Safe Mode, try to restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, ("Macintosh HD" unless you've renamed it). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
See if you are able to do a little hard drive maintenance to help things out. -
I have an IPad that has someone elses ID for the App store. How do I get rid of that so I can use my own?
The previous user needs to do this.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
Cheers, Tom -
Need to update an app that has an old apple id.
i have an apple app with an old apple id and cannot update the apple app because my old apple id has been disabled.
If you see someone else's Apple ID, then no, you can't update someone else's app.
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Hi,
O already have a really old ipod and just had a new one which i have registed today but when i have downloaded the itunes app onto my new laptop i cannot see the new ipod in the menu to update the music i have just purchsed.
Furthermore it seems to have put the new album into my old itunes so once i connect my old ipod i assume it will want to put it on there. I bought a new one as my old ipod is only 4gb and there is no space on it.
Can someone help please?Registering an iPod or any other iDevice for warranty and support has nothing to do with the device appearing in iTunes. For what silly reason would you expect that to occur????
Honestly, it sounds like you have no clue how to use iTunes or sync media to the devices. Might be a good idea to read the User's Guide for the iPod to understand how to use it.
http://manuals.info.apple.com/en/ipod_touch_user_guide.pdf -
I recently downloaded Mlountain Lion on my Imac. It shows that I have an update for Evernote that should be downloaded, but I cannot find out how to complete this update. It asks for me to sign in with my email address, but does not show how to do this. Please help!
I have done exactly what you said. When I check "update", a screen drops down that asks that I enter my email address to continue........but i cannot find any way to do this.
In the past, all I would do is check "update", and the update would take place. Since I upgraded to Mountain Lion, this has changed, and i do not know how to do this simple thing.......the app store shows an update is due to be updated, but i cannot find out how to do it. -
iCloud has my old Apple ID and is prompting for a password, but I want to put in the new id, I can't because it is grey and there is no edit option. I'm prompted for a password to an account that doesn't exist. Anyone know what I can do to fix this or why this is happening.? I had no issue putting in my new Apple ID everywhere else, I could sign out of the old and inactive account and then sign back in using my new and proper one. However, after the update to 7.3 it did a whole welcome to yr iPad and a set up thing and it went to set up iCloud and had my old Apple ID in grey where I can't change or edit it, it wants the password, when I put in the old password, it say yr Apple ID is incorrect but yet it won't let me change it??????? Anyone???
Sign out and back into your apple id from Settings>iTunes and App stores>(Your apple ID)>Sign Out and then sign in again with the new address. Close app store from running in the background (or restart the phone if your unsure how to do this). If when trying to update any apps they are still asking for the old apple ID, delete and re-install those apps.
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I'm trying to buy more storage on my iPad but when I get to the "buy" button, it has my old Apple ID and I can't go any farther. I've changed my Apple ID on all my devices, logged out, logged back in, rebooted, etc., but that one area still has old one.
You can't buy more storage on an iPad. You are referring to space on iCloud and that probably won't accomplish what you are trying to do.
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i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa -
How do I get my messages to come through on my ipad Via my mobile number? They always used to but I've had to change all my Apple ID if that has anything to do with it? In iMessages it will only take an email address!
Hi EmilyWick123!
Here is an article that will help you address this question about linking your Apple ID and phone number:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/ht5538
Thanks for being a part of the Apple Support Communities!
Regards,
Braden
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