I am trying to synch my iphone but when i tunes starts it doesnt display the device in the left hand column and a box comes up saying "This iphone cannot be use because the Apple Mobile Device service is not started" I have synched this phone many times

i keep getting a message when i try to synch my iphone "This iphone cannot be used because the Apple Mobile Device service is not started" I have synched this phone with this computer many times before with no problems. Can anyone please shed any light on how to fix this? thx

See Here
http://support.apple.com/kb/TS1567

Similar Messages

  • When connecting to Synch how do I fix "The iphone cannot be used because thr Apple Mobile device service is not started"

    When connecting to Synch how do I fix "The iphone cannot be used because thr Apple Mobile device service is not started"

    Refer to this article to restart AMDS:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567

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    Hello R Hic,
    I found an article that goes over how to restart and troubleshoot the Apple Mobile Device Service on Windows. I would recommend following the steps listed in that article and that should resolve your issue.
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    Hope that helps,
    Griff W.

  • This iPod cannot be used because the Apple Mobile Device service is not

    I have a Dell 32 bit Windows XP and an iPod touch.
    Recently I tried to sync my iPod but received the following error:
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    So I googled the error message and someone suggested that I go to My Computer>Manage>Services>Apple Mobile Device and manually start the service.
    However when I tried to manually start the service, I got the following message:
    Error 3: The system cannot find the path specified.
    I tried reinstalling iTunes, but no help.

    Hello Jonashin,
    And welcome to Apple Discussions!
    Perhaps try re-installing just the Apple Mobile Device driver as described in this Apple support document.
    http://support.apple.com/kb/ts1538
    B-rock

  • Ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???

    ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???

    Jennifer...
    Follow the instructions here >  iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • Error message on iTunes "This iPad cannot be used because the Apple Mobile Device service is not started

    Can anyone help me with this?  When I plug in my iPad I get the error message from my "This iPad cannot be used because the Apple Mobile Device service has not started.  I saw the suggestion to turn off my iPad, wait a few minutes and turn it back on but that didn't work. 
    Hope someone can help me.  I am using Windows 8 and my iPad is the 3rd generation 64G.
    Thank you.

    I'd start with the following document with that one:
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  • HT1386 Why can't I sync my iPad to pc, it says this iPad cannot be used because the apple mobile device service is not started

    Why can't I sync my iPad to pc, it says this iPad cannot be used because the Apple mobile device service is not stated, the last time they were synced was December and I had no problem.

    Log in as an Admin User on your PC. Type 'Services' in the search area above when you click on start. (or see control panel and select Admistrative Tools.)
    Select the Services shortcut.  In the window that appears with your listed service, navigate to ipod service, Apple Mobile Device service, and, Bonjour Services.  Doubleclick them to get the property page.  Change startup to automatic, click apply.  Then click start,
    There is a known issue that when iTunes updates it incorrectly sets the Service startup type - this is normally due to installations on Vista and win7 services and  drivers that run in the Local Sstem requiring Admin account permissions that are not always granted with User Account Elevation, when running installations or updates in User account.
    Normally the Local System is set to inherit the User account permission token when being set up - but Apple in their infinite wisdom have a higher token in place for their services.  so a standard user cannot derogate the required elevation, even with the UAC to admin prompt, since the local system is owned by the Machine account and only Admin, bBackup, Restore, Machine, operator accounts carry the same descriptor permissions on process ownership to set these services correctly.
    Third party security programs, such as Kaspersky can also limit installations by User account installations, which adds to the problem.  I have had a few installations fail, even in Admin mode - because Kaspersky sits on par with the Main Machine Administrator account for watching program and installation directories and registry keys - (which have  higher privilege levels in some respects than the ordinary Admin account you normally start a new machine in before you add any other user accounts- all very confusing - but that's Microsoft all over for you.
    Follow Ralph's advice if you do not have the necessary software already installed.  You should install Apple's Application Management Software - which will look after the installation of all required elements for you and notify you of updates pending.  In options have it set to Notify only - not all updates may be requred, and this option allows you to see what is being installed.  It is good practice to set all updating software to Notify only - especially any thirdparty software - much of which carry all sorts of little 'extra's' you  may not need or want.
    It is also good practice to keep an eye on your Program and Features option in control panel, just to see what is being installed and when - including Windows updates.
    Sorry about the long reply, but with December being your last sync - a lot can change in the meantime. Best be prepared.
    Best wishes, Ct

  • Error message this itouch cannot be used because the apple mobile device service is not started

    Went to sync my itouch and got the error message: This itouch cannot be used because the apple mobile device sevice is not started.  This has never happened before.  I have deleted my itouch, but could not restore since it is no longer being recongnized in itunes.  What can I do to fix this?

    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

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    When I plug in my ipad a message says: "this ipad cannot be used because the apple mobile device service is not started"? what do i do?

    Hi all,
    I am also getting the same message on my iPad, when connecting to a Win7 PC.
    I have tried the solutions given at http://support.apple.com/kb/TS1567 but no solution.
    I am desperate to get a backup of my iPad. The PC recognises the device but iTunes fails to do so and says -
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  • On my registered iTunes computer, the following message appears every time one plugs in a device and refuses to load said device to be synced: "This iPod cannot be used because the Apple Mobile Device service is not started". They are all registered. Help

    On my registered iTunes computer, the following message appears every time one plugs in a device and refuses to load said device to be synced: "This iPod cannot be used because the Apple Mobile Device service is not started". Each device has been registered onto this account and this computer, and all have worked finely in the past. I am so confused as to why now seemingly without reason, none of our apple devices (one iPod, two iPhones) are allowed to have music and other material downloaded onto them. Also, as a side note, they still are charged by plugging them into the computer, however they do not even show up on the left-hand sidebar in iTunes.
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    Try Here  >  AMDS  >  http://support.apple.com/kb/TS1567

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    When pugging in my ipod touch on itunes, it says this ipod cannot be used because the apple mobile device service is not started. What can be done to remedy this? Up till yesterday I have not had this problem

    See:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

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    Have a look here:
    iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

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    I'd start with the following document with that one:
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    when i plug my ipod 4g into my computer is says that "this ipod cannot be used because the apple mobile device service is not started" what do i do?

    http://support.apple.com/kb/TS1567
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • I have a new iPod touch and when I connect it to my pc and itunes, a window says "this ipod cannot be used because the Apple Mobile Device Service is not started."

    I have a new iPod touch and when I connect it to my pc and itunes, a window says "this ipod cannot be used because the Apple Mobile Device Service is not started."

    This might help restart it http://support.apple.com/kb/TS1567

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