I am trying to update my phone and it is stuck on the itunes stage
i am trying to update my phone and it is stuck on the itunes stage
I have the same problem. Did you get a solution?
Similar Messages
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I am trying to update my Iphone and it is stuck on the page that says RESCUE EMAIL. It won't let me hit next?!
Payment problem
1. Check if your form of payment is acceptable
http://support.apple.com/kb/HT5552
2. Check credit card number
3. Check security code
4. Billing Address must be the same as credit card
5. Check expiry date
6. Make sure you have sufficient fund -
HT4623 I am trying to update my phone, but it is stuck on the terms...
I am trying to update my phone, but it is stuck on terms and conditions. I press agree and it just stays on that page no matter what I do.
Any suggestions?Hi, Yvonzabeth.
I would recommend trying the steps in the article below.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Once these steps are processed, attempt to accept the terms and conditions.
Cheers,
Jason H. -
HT4623 tried to update my phone and now asking to connect to itunes
i have tried to update my phone to ios6 it is asking me to connect to itubes and now asks me to restore my phone to factory settings
Hi phaniemae528,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
I updated my Iphone 4 today and it gave me a message that an error occurred downloading itunes and that i need to restore my phone to use itunes. now my phone is froze with an emblem of iTunes and a USB end with an arrow showing. can turn the phone off and on and emblem comes back. last time i restored my phone it erased my address book. rather not do that. any suggestions? i may be running low on storage space?
Place the device in DFU mode (google it) and restore.
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my i phone 4 is stuck with the apple logo on the front screen. i tried turning off but its frozen. this happened when i was doing the most current up date and an error message popped up. please help.
Laci1. Try forcing reboot by holding down the home button and power/sleep button at the same time until the screen restarts.
-- IF THAT FAILS --
Let the phone battery drain. -
tried updating my phone to iOS 5 and it got to the restore screen then locked up and now its stuck on the itunes screen. how do i fix it?
http://support.apple.com/kb/HT1808
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TS3694 im trying to update my phone and it says could not be restored an unknoen error why is this
im trying to update my phone and it says could not be restored an unknoen error why is this
Hey alyreed22,
Thanks for the question. I understand you are having issues updating to iOS 7. The following articles may help you resolve the error message:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thanks,
Matt M. -
HT4623 i tried to update my phone and it doesn't work.
i tried to update my phone and it doesn't work. Tried restoring from DFU, and other things. I got error message 3194 and have also gotten "this device isn't eligible for the requested build" What do i try now?
If it's stuck on the Apple logo, you'll have to force it into recovery mode and restore it. See http://support.apple.com/kb/ht1808.
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i tried to update my phone and it ended up going into recovery mode. now my phone is locked bc i dont remember my old apple ID security questions, nor does the email exsist anymore. is there anyway i can unlock my phone myself or do i have to go to apple???? ANYONE SUGGESTIONS PLEASE!!
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
I tried to update my phone and wasnt working so cancelled it now wont update??
i tried to update my phone and wasnt loading, i cancelled it to start again now wont do it??
Two options. Create a guest user on the computer and there will not be any content on the "guest" iTunes. Or if unable to do that set up the iPhone as New. Do not subsequently synch the phone.
Third option is to take the phone to the Genius Bar at an Apple store. -
I'm trying to update my iphone 4s, it's stuck on the wifi screen, I can't restart or turn off my phone because the top button doesn't work
Press and hold the "Top button" and the Home button together for 15 seconds. This will force iPhone to reboot.
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Just updated to ios6, tried to update an app and now its stuck "waiting". Like that for 24 hours, mail is OK, web browsing OK but cannot unblock the apps thing. any ideas?
Try update using iTune (Check for Update; see bottom right)
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201/52351097ee11e908a25 cdaa4c9483fdd_zpsbaeae828.jpg -
I AM TRYING TO UPDATE MY IPHONE4 AND WHEN I GO INTO THE SOFTWARE UPDATE IT WONT LOAD ANYTHING. IT JUST SAYS CHECKING FOR UPDATE
The update servers are still under pretty heavy load, so it's possible it's nothing on your end. Are you trying to do it over the air or through iTunes?
= L.I. -
i got an ipod from a friend and i tryed to start it up and it is stuck on the connect to itunes screen, it wont even pop up on itunes it says i have to put in my password to continue but i cant because it is stuck please help me!!!!!!!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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