I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so
I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so. And when i go online to log into my apple id account it states that there is an error. Can someone help me solve this issue, its annoying me?
Apple’s having trouble with the iTunes Store servers right now. Wait for them to resolve the issue.
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Similar Messages
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So I dont know what to do. can you please suggest something?
thank youAre you sure your AppleID is NOT tied to the US store? If you are trying to buy an app from the Swedish store you will be unable to do that. Some apps are only available on certain stores. That is why you get the "Cannot connect to the iTunes store" message when trying to buy that app. Your updates are being done from the US store ; thats why you can update sometimes and sometimes not.
If you keep encountering problems contact iTunes support. They will help you sort it out. -
Remote location, 7kbs d'load speed, 10 days to d'load Lion, only software updates are through the App Store. Why can't we d'load and install outside the Cloud anymore? Some of us can't use the cloud and never will be able to.
That is true - I apologize for not being specific - what I was mainly referring to is iLife applications. I have a notice on the App Store that says 3 apps need updates, I look at the apps and they are huge so since my connection is so slow I use my work connection and d'load the files from support to my Windows machine and carry them home, once d'loaded my MacAir states it cannot install, the update must come from the App Store.
I do the same thing for large Leopard and Lion files and I can install them without error, it is just the App Store files that the system stops. -
When I go to update my software using the app store download, it always asks for the previous user's ID, not mine (my IT guy at school's-I am a faculty with admin priviledges). I have signed in as me, have set the main preferences login user as me,and everywhere on the laptop I can use my apple ID except here. It always shows me a greyed out ID of my IT. How can I reset this to my ID? It doesn't give me an option to change the user ID, only a link to reset password. I reset it, but it did not change the problem. Can someone help me?
It's not an ID problem, it's an ownership problem.
When someone uses their personal Apple ID to buy and download content, the content is licensed to them and has their Apple ID engrained in it's DNA. It is an anti-piracy program. And when that personal Apple ID is used to setup a new Mac, it involves the Mac itself, the shipping OS and any pre-installed apps as well.
It's not the correct way to handle Macs that belong to a business or an institution. And had it been handled correctly they would not now be in this predictument needing a drastic remedy. -
i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
I tried to update my phone to the new system but i removed it from my cpmputer and now its stuck on the connect USB to itunes screen.....HELP
Hello the_generator2003,
It sounds like after having disconnected the iPhone physically during the update process, the phone appears to be stuck in recovery mode. If you have followed the onscreen image, and reconnected the device to your computer, then I would start by resetting the phone and trying again:
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If the issue is not resolved, then try putting the unit into recovery mode again with this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thank you for using Apple Support Communities.
Cheers,
Sterling -
Im trying to download Final Cut Pro from the App store but I keep getting an error message when I hit "buy app"
The error message reads: We could not complete your request, please contact Itunes support to complete this option.You are almost there:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.
Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie -
Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!
Security questions:
https://discussions.apple.com/docs/DOC-4551 -
The App Store indicates there is a Software Update that appears to include the HP Printer Software Update 3.0 and iTunes 12.0.1
Unfortunately, the software update fails to install. Instead, it just sits there 'Calculating' for days with no progression on the status bar of the overall update.
The update buttons of both the HP Printer Software Update 3.0 and iTunes 12.0.1 are both greyed out, with no progress bar.
Not sure of what the issue is, there is no warning or error dialog box that appears or any indication of an application that may be interfering with the install.
Any advice?
MacBook Pro (17-inch, Early 2011) 2.3 GHz Core i7, 4GB RAMThanks for the suggestion. I wanted to install the individual updates but because I had settings to automatically download and install updates, whenever I opened the App Store, the system would try to download and install, preventing me from canceling the update to execute each application update one at a time.
After changing the settings from automatically downloading and applying updates, followed by a restart. I was able to open the App Store and run each individual update.
Thanks again. -
Unable to update any software via the App store.
OSX Yosemite
Version 10.10
iMac Mid 2010
Please help
i get an error return whenever i attempt to update software via the App Store as per screen shot below:
Thanks in advance for any help you can give.FYI, I got a response from this department telling me the following:
Please bear with me, Joel - being a part of the iTunes Store Customer Support, which answers nontechnical questions exclusively about billing, customer accounts, downloading purchases, and iTunes Store content, I am a bit limited on the depth of support I can provide on the tech side of things.
She went on to say, "for this issue, you need to call our AppleCare technical support team." Because my MacBook is a couple years old, I don't qualify for free AppleCare support. So, I'm hoping the community might still be able to help me out here. -
I've been producing a podcast for a while now, and just recently had this problem. I've updated the rss feed and loaded new episodes to the podcast, but for some reason the episodes are showing up in the iTunes store when you search for the podcast, but the "Podcasts" app on my iPhone isn't updating, and neither is my subscription to the podcast in my iTunes software.
Can anyone tell me my why the store has my latest episodes, but my subscriptions don't update and add them?That is the correct feed URL.
The title for the episode of 4th February has an ampersand ('&') in it. You can't have an ampersand in an XML file such as a feed because it indicates the start of a code sequence which is never completed, thus rendering the entire feed unreadable in same readers. I'm surprised that the Store is coping with it - evidently the programming recognizes that it's within a tag; the iTunes application, which is a different program, isn't and so is showing no episodes as it can't read the feed.
You need either to replace the ampersand with the code
&
or the word 'and'. -
After updating my iphone 4s to the latest ios version 7 the apps that i purchased are no longer on the home screen and can only be found on the app store.. how can i get them back on the home screen? please help
You can move apps around in iOS 7 the same as iOS 6. Press an app icon until you see it wiggle; then drag it to where ever you want it to be. Drag it onto another app to create a folder with the two apps. Tap the Home button to stop the wiggle.
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I am trying to update my iPhoto (9.3.2). iPhoto came installed. App Store rejects my username/password. States iPhoto may have been cancelled.
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
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I tried to open iPages after upgrading to Mavericks. I was given a report that the current software could not be opened and to contact the developer. Duh!
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