I am trying to update to iOS5, but after the download completes, I get an error message "There was a problem downloading the software for my iPad2. The network connection timed out." Any suggestions?

I am trying to update to iOS5 on my iPad 2, but after the download completes, and file processing starts, I get an error message "There was a problem downloading the software ... the network connection timed out." Diagnostic tests check out OK. Any suggestions?

Temporarily disable your firewall and security software and see if that helps.

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Am trying to update to 5.0 from 4.2.1 and keep getting an error message "There was a problem downloading for iphone. The network timed out. What do I do ?

Am trying to update to 5.0 from 4.2.1 and keep getting an error message "There was a problem downloading for iphone. The network timed out. What do I do ?

This is asked and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again.

TS3694 I am trying to update my iPodtouch & keep getting this error message: There was a problem downloading the software for the iPod. The network connection timed out. Make sure your network settings are correct and your network connection is active.

I am trying to update my iPod touch & keep getting this error message: There was a problem downloading the software for the iPod. The network connection timed out. Make sure your network settings are correct and your network connection is active. Help!

Temporarily disable or turn off your Firewall and Anti-Virus software and try the download again.

Every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

Most of the times your security software is the cause for the network time out: iTunes for Windows: Troubleshooting security software issues

When trying to purchase anything on iTunes I am getting an error message (there was a problem with the itunes store. Please try later -42408). Why is this?

When trying to purchase anything on itunes I am getting an error message. (There was an error in the itunes store. Please try later - 42408) Why is this?

poppypower wrote:
When trying to purchase anything on itunes I am getting an error message. ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

When updating my devices, I get the following message: There was a problem downloading for the iPhone. the network connection timed out. Make sure your network settings are correct and your network connection is active or try again later

When updating each of my devices (iPhones and iPads) in iTunes, i always get the same error message
"there was a problem downloading the software for the iPhone "Mary's iPhone" The network connection timed out.
Make sure your network settings are correct and your network connection is active or try again later

This is common and there are literally hundreds of posts about this exact error.
Temporarily disable any Anti-Virus and Firewall software on the computer.

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message: "there was a problem downloading the software for the i

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
"there was a problem downloading the software for the iPhone, the network connection could not be established". This happens even though I have a working internet connection.
Besides that, all the other functions work properly, even synchronize apps and library.
Will I be able to update the software?

look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once

I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not

I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

I have an ipad 2, ios7 will not download. I keep getting an error message that just tells me ios wont install, however it does not tell me why. Any suggestions? Thanks

I have an ipad 2, ios7 will not download. I keep getting an error message that just tells me ios wont install, however it does not tell me why. Any suggestions? Thanks

I find the Air easier to work with if I need a keyboard if, for no other reason, that's more compact to carry around than the iPad and a keyboard, even one that is part of an iPad case. I also often have to access data from one application when using another, and iOS is not at its best when having to do rapid application switching (Command-Tab switching is a lot faster than the double press home, scroll the icons at the bottom and swap).
As well, for editing I find the lack of sandboxing on OSX allows for efficiency enhancing utilities across applications, something you don't get in iOS. I understand the reason for that, but while more secure it also creates issues of its own in terms of usability in a number of situations.
I prefer the iPad for totally single application focused situations where little or no input is required. I use my iPad to hold copies of manuals when I'm doing a full day continuing education presentation for CPAs. A MacBook Aire can't really fill in very easily for that usage.
I see them each as tools appropriate for different jobs.

I have an iMac G4 with AirPort with OS 10.4.11 installed. I keep getting an error message "There was an error joining the AirPort network "ATT5216." I called ATT U-verse - they were stumped. Any suggestions?

I have an iMac G4 with AirPort with OS 10.4.11 installed. I keep getting an error message "There was an error joining the AirPort network "ATT5216." I called ATT U-verse - they were stumped. Any suggestions?

I checked for the IP address, and I'm not pulling one
up.
That's the problem. Even with no base stations available you should eventually within a few minutes get a self-assigned IP of 169.x.x.x!
http://docs.info.apple.com/article.html?artnum=106659
Maybe you could manually configure an IP but that doesn't answer what's wrong. How about a simple test - create a new Location in Network System Preferences and see if that helps. If it doesn't then maybe a re-install of Airport or System software would help. If the Airport shows up as an available network port then the card is probably OK.

I am trying to update my bank information in iTunes and I keep getting an error message stating it doesn't match my bank information. I also have 9 pending charges from iTunes. Please help

I am trying to update my bank information in iTunes and I keep getting an error message stating it doesn't match my bank information. I also have 9 pending charges from iTunes. Please help

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I'm getting an error message "There was an error when opening this document. Access denied" on some PDF's that I was able to open in past. Uninstalled XI and installed X but same problem. Any thoughts?

I'm getting an error message "There was an error when opening this document. Access denied" on some PDF's that I was able to open in past. Uninstalled XI and installed X but same problem. How can I access these files?

I have exactly the same problem. The interesting thing is that the file opens when I attach it to an email and open it out of the email. I already saw the advice you provided in similar post from Aug last year and checked the security settings of the file and the folder. But according to that I have all rights.
My OS is Windows 7 Enterprise.

Cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download

cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download

When you get anything that says your network connection timed out it either means you lost internet connection or there is something blocking the connection between the computer and the servers that it is trying to connect to.
If you have a solid internet connection and can browse to websites fine it's either an anti-virus program or a firewall on the computer OR a firewall in the router's settings that you use to connect to the internet.
Reconfigure any security software to allow Apple's servers to pass.
Useful information for configuring your security software:
IMPORTANT: iTunes must be allowed to contact Apple using the following ports and servers:
          ▪          port 80
          ▪          port 443
          ▪          phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com, ax.init.itunes.apple.com, ax.phobos.apple.com.edgesuite.net
iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
iTunes also contacts VeriSign servers during an iPhone restore and activation:
          ▪          evintl-ocsp.verisign.com
          ▪          evsecure-ocsp.verisign.com
For more information see Update and restore alert messages on iPhone and iPod touch
Temporarily disable or uninstall your security software
If the current available version of your security software is incompatible with iTunes, you can disable the security software and test if it is the source of the issue. It might also be necessary to temporarily uninstall security software after making sure you can reinstall it and note any required licenses. A temporary deinstallation might be required because parts of some security software remain active in the background though they appear to be deactivated.
To reduce any security risks that security software is designed to prevent, consider making sure all files needed to reinstall it are available and disconnect network connections before uninstalling security software. Should this not be possible, such as if a download without active security software is required, that required step should be the only process completed without security software. For assistance in checking your configuration, disabling, or uninstalling your security software, please contact the manufacturer.
Once disabled or uninstalled, perform only the steps required to verify your issue has been resolved. Complete whatever update, restore, syncing, back up, activation, or other task you were troubleshooting. Once that task is complete, install and configure compatible security software to ensure your PC is protected.
If it isn't a program or software on the computer contact your Internet Service Provider and/or Router Company to configure or disable the firewall in the router settings.
To isolate the issue to this you can also try disconnecting the router and plugging your computer directly in to the modem but this does not help for troubleshooting time-out issues directly on any apple mobile devices only if you are syncing or going through iTunes on the computer.

HT201210 I cant seem to be able to update to iOS 6.1 through my PC for my iPhone 5...The error reads: 'There was a problem downloading the software for the iPhone 'Thomas Honiball'. You do not have permission to access the requested resource".... please h

I cant seem to be able to update to iOS 6.1 through my PC for my iPhone 5...The error reads: 'There was a problem downloading the software for the iPhone 'Thomas Honiball'. You do not have permission to access the requested resource".... please help!!

Only developer's have access to iOS 6 now. Thus, if you are a developer you have have access to the developer's forum for iOS 6.
Otherwise you have a bootleg copy and are on yur own./

I cannot print from Websites or my college online course. Tries to save files to desktop as an .xps document but nothing happens and I get an error message that print command did not work. Have reinstalled firefox and adobe, no help. Any suggestions?

Cannot print anything from internet using Firefox as browser. Please advise. I have to use Firefox for internet college courses, cannot print my assignments. I do not have this problem on Mac or using Internet Explorer. Only happens when using Firefox. When I select print a message comes up to save information to desktop as .xps file. Select save, sometimes it is on the desktop but I cannot open the file or it simply does not save file and get an error message that print command failed. What is happening?

{Ctrl + P} and select your printer in the Printer - Name box near the top of that window.
http://kb.mozillazine.org/Problems_printing_web_pages

I am trying to update to iOS5, but after the download completes, I get an error message "There was a problem downloading the software for my iPad2. The network connection timed out." Any suggestions?

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