I am trying to upgrade my macbook pro to os x mavericks, but it has been on the reboot process for more than 2 hours. There is only the apple logo with the spinning ball thing. What should I do?
I am trying to upgrade my macbook pro to os x mavericks， but it has been on the reboot process for more than 2 hours. There is only the apple logo with the spinning ball thing. What should I do?
Hi there Candyleehoiman,
I would recommend taking a look at the troubleshooting steps found in the article below.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
-Griff W.
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I am trying to upgrade a Macbook Pro that I was given to Snow Leopard. Help please?!
I am trying to upgrade a Macbook Pro that I was given to Snow Leopard. While doing so, it froze up at 29 minutes left. I am now getting the white screen with the flashing folder. I don't need to save anything that is/was on it, I just need it running again.
Installing or updating Snow Leopard:
http://manuals.info.apple.com/en_US/Snow_Leopard_Installation_Instructions.pdf -
Trying to upgrade a MacBook Pro to snow leopard 10.6.3 and all I after the upgrade is done I just get a blank page withe apple symbol. I've rebooted the computer and nothing happens
Upgrading from which Mac OS X?
Is this v10.6.3 a retail disc?
You can purchase Snow Leopard from the Apple online store > Mac OS X 10.6 Snow Leopard - Apple Store -
upgraded my macbook pro 2012 to osx mavericks and since then I'm having troubles like: can't open mail or maps. recently if I'm trying to fill a info box from a web site safari stops working.
Try backing up your data and upgrading to 10.9.2.
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Hello, I am trying to reset my macbook pro to its factory settings but I can't type the name of the formatted disk nor can I click on erase, as this feature is disabled. The 'type name' space and the 'erase' button are in light grey - Could you please assist?
Hello!
Did you boot to the Internet Recovery Partition?
Here’s how:
1/ Make sure your computer is completely shut down.
2/ You’ll have to be quick next: Press the Mac’s power button. As soon as you either hear the loud chime, or see the display light up - usually after a second or 2 - on your keyboard press [alt] + [cmd] + [r] Keep these keys on your keyboard pressed until you see a spinning globe with the text “starting Internet Recovery” You might have to connect to your Wi-Fi network before you can continue here.
After a few minutes, you’ll be presented with a Utilities screen. This is the Internet Recovery partition. If this step is already giving you problems, try using a USB-keyboard. It doesn’t have to be an Apple-keyboard. If you have a Windows-tailored keyboard laying around, use the “Windows-flag” key in stead of the [cmd]-key and it should also work.
3/ Choose Disk Utility and click [continue] -
I wish to upgrade my Macbook Pro to ML from SL but told the only way to do this is by downloading thru App store. Is it possible to copy ML on to a USB and upgrade that way. I would like to have a back up of the OS installation files just in case i have a problem later. Please help me!
You can create an install disc but you would have to download Mountain Lion to do so..
How to create an OS X 10.8 Mountain Lion install drive | MacFixIt - CNET Reviews
And make sure your Mac can upgrade to Mountain Lion.
See Step 1, 2, and 3, here > Apple - Upgrade your Mac to OS X Mountain Lion. -
I want to upgrade my MacBook Pro 5,2 to Lion, but specs says i need intel core 3 and i have intel core 2, there will be a problem? my computer will run slow? I will need to reinstall my programs again?
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro5,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 8 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP52.008E.B05
SMC Version (system): 1.42f4
Sudden Motion Sensor:
State: EnabledCheck to make sure your applications are compatible. PowerPC applications are no longer supported after 10.6.
Application Compatibility
Applications Compatibility (2) -
I am trying to restore my iphone but it has been stuck at the apple logo with the progress bar and it shows no signs of loading at all. What should I do?
Hello kuukua.b,
Thanks for using Apple Support Communities.
Please try to restart and reset your iPhone by following the steps below, and then resume your restore process.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Take care,
Alex H. -
My 17" Macbook Pro won't start at all. I shut it down last night at 80% and today I get only a black screen with no sound, no light, nothing. The power cord light does show orange when plugged in. I don't know exactly which OS it is. It's model # A1286. I've tried all the tips about holding down different keys to no avail. Anyother ideas? (The serial # is w8******agu if that helps.) Many thanks.
<Edited By Host>I had the exact same issue... Macbook Pro late 2008 with Core2Duo. Went to all the steps suggested in the knowledge base, tried to reset the SMC, but to no avail. Took it to the Macstore in Mexico, the wanted to replace logic board for $800.... Finally, I sent it to a logic board repair service, where they "fixed" the logic board for $200. It worked perfectly for 4 months, then happened again
Any ideas?? I would appreciate any help!!!!! -
My iphone 4 freeze @ apple logo and dont start up..what should i do to solve this problem???
my iphone 4 freeze @ apple logo and dont start up..what should i do to solve this problem???
Trying restoring your iPhone, take a look at this link, http://support.apple.com/kb/HT1414
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MacBook Pro 10.6.8 My @me account has been wiped of all mail, will not send or receive and iCal will not recognise user name or password even though i haven't changed it. All this after a scheduled software update. Any ideas??
kwmlr439 wrote:
CSOUND Read the title please:
Re: Macbook Pro 10.6.8 RAM Upgarde to 8 GB
The amount of RAM is not dependant on the operating system. It is all about the model of you Mac.
10.6.8 is the version of OS X that is installed on your system. It has no real baring on the amount of RAM that CAN be installed.
Personally I have never had good luck with Corsair RAM. I have always had good luck with Crucial and Kingston.
Message was edited by: Shootist007
Message was edited by: Shootist007 -
My computer won´t boot and restarts at Apple logo with the spinning thing
My computer won´t boot and restarts at Apple logo with the spinning thing and I can´t get it to work.
Before this happen I had left the computer on without a cable plugged in and so it ran out of power.
I just pressed the startbutton again after I´ve plugged it in and this problem started.
Any ideas?
Mattias
SwedenWRONG FORUM Sorry
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Since I updated to iCloud, (which may or may not be related) Mail on my MacBookPro 10.6.8 has been unable to connect to MobileMe more than once or twice per day. Mail on my iPhone 4 and my old iMac has no problems. When there is no service a yellow warning triangle appears adjacent to the Inbox and Connection Doctor reports,"Trying to log into this MobileMe IMAP account failed. Verify that username and password are correct." Since it does fetch Mail from time to time they cannot be wrong.... can they? Should I update to 10.7 and if so what does that entail?
You have been using MobileMe's email settings, which sometimes continue to work for a time after migration but then get turned off. iCloud's mail server settings are different. Strictly speaking Lion 10.7.2 is required for iCloud, and on that Mail is set up automatically.
Snow Leopard cannot access most of iCloud's facilities, however you can set Mail up manually to access your email. The method is described here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudmail.html
The situation with iCloud and Snow Leopard is described in detail here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudSL.html -
Hello,
Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already and I do not have the software, so paid for nothing.
I am using a Mac OS X.
Thanks for your help.
Ossama[discussion moved to Acrobat Installation & Update Issues forum]
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Good morning , I bought my mac pro 13 ' in 2011 (OX 10.10) , in March 2014 I had to replace the video card , fortunately under warranty.
Today, after only eight months starting with the same problems !
I read online that some mac products in 2011 were put on the market defective , you can get a warranty extension or even a replacement mac?dubem747 wrote:
It looks like your phone has a some virus, use your computer to scan and remove it.
not possible for it to have a virus and a PC would not know how to scan the OS as its protected
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