I am trying to upgrade to itunes 10.7 using windows and keep getting the following error message: "Error writing to file: C:\Config.Msi\364460.rbf Verify access to this dierctory". Help!

Fixed! (win7 64 bit)! Just stop your antivirus during the upgrade/installation (I've got Kaspersky).
Good luck!

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Trying to upgrade my iTunes to 10.5 but I keep getting the message " the URL could not be opened". What do I do?

Trying to upgrade my iTunes to 10.5 but I keep getting the message "the URL could not be opened". What do I do?

Use this: http://appldnld.apple.com/iTunes10/041-2598.20111011.9Cp3o/iTunesSetup.exe

Itunes error writing to file: C\Config.Msi\165996.rbf verify that you have access to that directory

itunes error writing to file: C\Config.Msi\165996.rbf verify that you have access to that directory
That's the error I get when trying to uninstall or reinstall my itunes. The application no longer works and I just purchased a new Ipod touch 4th generation that requires I uninstall and upgrade to 10.6.

I had this exact same problem just now, trying to upgrade to 10.7.
I even got that error msg when trying to UNINSTALL iTunes!
After hours of frustration trying everyone's different suggestions, I downloaded Revo Uninstaller http://www.cnet.com.au/apps/revo-uninstaller-10610875/ which solved the problem.
Use it to help uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Then you can install iTunes from scratch.
Good luck

TS3212 i am unable to download updates to itunes... "error writing to file: c\config.msi\1b884d.rbf" Verify you have access to that account?? can anyone help??

What is up with itunes??? i keep getting the same update message.. please help!!!!

Tony I cannot thank you enough!! Not only have I mastered how to use this site, I eventually disabled Kaspersky (3 attempts!!) and tried to re-install again and IT WORKED!!!!!! Not bad for a 'girl'
Thanks again, keep up the good work!
C

I keep getting "error writing to file c:/config.msi/113649.rbf verify you have access to that directory" - when downloading 10.3 i tunes - help

Can anyone help?

Tony I cannot thank you enough!! Not only have I mastered how to use this site, I eventually disabled Kaspersky (3 attempts!!) and tried to re-install again and IT WORKED!!!!!! Not bad for a 'girl'
Thanks again, keep up the good work!
C

I am trying to download itunes 10.7 and keep getting "error writing to file C\config.msi\6f8a6.rbf. Can anyone help?

I am trying to download itunes 10.7 and keep getting "error writing to file C\config.msi\6f8a6.rbf" Can anyone help?

Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down?

I'm trying to upgrade to itunes 10.x on Windows 7 Pro. The installation stuck at the stage "Registering iTunes automation server". I removed the Antivirus software and re-install iTunes again. But still get same problem. Any solution?

I was trying to upgrade to itunes 10.x on Windows 7 Pro. The installation stuck at the stage "Registering iTunes automation server". I removed the Antivirus software and re-install iTunes again. But still get same problem. Any solution?
JA

Peter Hah
After spending another two days on pinning down the iTunes 10.5 blank store page problem, here's the solution to be found: https://discussions.apple.com/thread/3372617?start=0&tstart=0
Look out for "japiohelp".
In short:
a) press Windows key + "R", enter "cmd", and press Ctrl+Shift+Enter (= runs as admin)
b) enter "netsh winsock reset" and pres enter
c) reboot the computer
and Bob's your uncle.
P.

Problem installing itunes- error writing to file C:\Config.Msi\1c16cb7e.rbf. Verify that you have access to that directory. Help!!

Every time I try to update itunes i get an error that says: error writing to file C:\Config.Msi\1c16cb7e.rbf. Verify that you have access to that directory.
I've tried uninstalling and I the same error. Help!

Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down?

I am trying to sync my ipad with my computer and keep getting the following message: iTunes could not check for an update to the carrier settings in your ipad. an unknown error occurs (1631). what do I do??

am trying to sync my ipad with my computer and keep getting the following message: iTunes could not check for an update to the carrier settings in your ipad. an unknown error occurs (1631). what do I do??

The search bar can be very valuable...........
In using it, I found out other's have had this issue and it likely means you have a 3G iPad? If you do, go into settings and turn off cellular data, then try to update again and you should be OK........

HT1338 trying to download update for iTunes and keep getting the following An error occurred while installing the updates.(103

trying to download update for iTunes and keep getting the following An error occurred while installing the updates.(103

Try to download direct from here.
http://www.apple.com/itunes/download/

I'm trying to set up my new iPhone 5s from a backup of my previous iPhone, when trying to enter my Facebook login info in settings I keep getting the following error message : error signing in could not communicate with server, please help !

I'm trying to set up my new iPhone 5s from a backup of my previous iPhone, when trying to enter my Facebook login info in settings I keep getting the following error message : error signing in could not communicate with server, please help !

Can you access other apps? Can you acess the internet? Can you access applications that use internet besides facebook?
If answer is yes to all of these; contact Facebook.

When downloading iTunes 11.0.3 I get an error 'Error writing to file C:\Config.Msi\1c6fd5.rbf. Verify that you have access to this directory' what do I do?

When downloading iTunes 11.0.3 I get an error 'Error writing to file C:\Config.Msi\1c6fd5.rbf. Verify that you have access to this directory' what do I do?
Appreciate any help thanks,
Will

Hi WillHunt112,
Welcome to Apple Support Communities.
You may find this article helpful for troubleshooting your iTunes installation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best,
Jeremy

After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is

After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is download the qualifying product which I purchased just a year ago? Any help will be greatly appreciated.

I contacted Adobe support Chat and they confirmed the serial number and gave me a response code number to enter. Once that was entered the product downloaded immediately. The whole process took 10 minutes. Thank you for your response. I'm all good now.

I have tried to view videos created in premiere elements 10 and I get the following message: "this file type is not supported, or the required codec is not installed. When it opens there is a red screen in the monitor panel with Korean writing which als

I have tried to view videos created in premiere elements 10 and I get the following message: "this file type is not supported, or the required codec is not installed. When it opens there is a red screen in the monitor panel with Korean writing which also appears in the place of each clip in the video. I tried uninstalling and reinstalling premiere elements 10, but that did not have any effect on the video. Do you have any suggestions? I researched codec, but do not understand them at all.

gloucester
In case you did not find it, the following is a copy/paste of the Announcement on Premiere Elements 19/NVIDIA GeForce
that appears at the top of this forum.
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing
Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling
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Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow
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Error 1310. Error writing to file C:\Config.Msi\356163.rbf when trying to repair Office 2010

I am having trouble with Excel 2010 crashing. I have tried to repair Office 2010 but I keep getting the response:
Error 1310. Error writing to file C:\Config.Msi\356163.rbf. Please verify that you have access to that directory.
Can that error be fixed or should I just uninstall Office and reinstall???

Hi,
Essentially the CONFIG.MSI folder contains backups of files that are being installed or updated during a program installation.However, sometimes the installer program fails to add & remove these files because the access permissions have been
changed by some programs.Please try the following steps to add the Everyone group with Full Control permissions to the Config.Msi Folder:
Show Hidden Files and Folders in Windows 7
1.Start > in Search programs and files box, type Folder Options then Enter.
2.Click the View tab.
3.Under Hidden files and folders, click Show hidden files, folders, and drives,
4.Uncheck Hide protected operating system files (Recommended), and then click OK.
Add the Everyone group with Full Control permissions to the Config.Msi Folder
1.Open My Computer
2.Double-click on Drive C
3.Look for the CONFIG.MSI folder
4.Right-click on the CONFIG.MSI folder and and then click Properties and then click the Security tab.
5.Click the Edit... button and on the next screen click Add.
6.On the next screen, in the large text window type Everyone and then click Check Names - Everyone should then be underlined.
7.Check the box for Full control under the Allow column, and then click OK, then OK again, and OK again to close all the windows.
Now try repairing your Office 2010 again.
Best regards,
Rex Zhang
TechNet Community Support

I am trying to upgrade to itunes 10.7 using windows and keep getting the following error message: "Error writing to file: C:\Config.Msi\364460.rbf Verify access to this dierctory". Help!

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