I am trying to upload photos from my iPhone to my macbook but each time I plug my iPhone into the macbook, a message comes up which says my device is locked with a passcode and I cannot load the photos. Please help.
I am trying to upload photos from my iPhone to my macbook but each time I plug my iPhone into the macbook, a message comes up which says my device is locked with a passcode and I cannot load the photos. When I plug my phone in, it is on the home screen and unlocked so I don't understand what I am doing wrong. This has never occurred before. Please help.
Get a powered USB hub.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents
Similar Messages
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"Photos in the Camera Roll of "(your) iPhone" cannot be imported because the device is locked with a passcode. You must unlock the device to import them." That's the new error message when I plug in my iPhone 5 running the latest iOS 7.1 into the MacBook Pro running iPhoto '11 v.9.4.3. My Mac OSX is still 10.8.5.
So, I unlock the iPhone by entering the "passcode" before I plug it into the MBP and still iPhoto does nothing. At least it doesn't issue the error message above.
I've checked both iPhoto preferences and those for Photos and Camera in the Settings on the iPhone. There doesn't seem to be anything to change this lack of connectivity.
What next please?An hour-long phone discussion with Apple Support yesterday solved this question and sorted a couple of others.
As for this one, do not ignore any messages which pop up when you plug in your iPhone and ask "Trust this computer?". The correct reply is "Yes", not "Cancel".
OK, you cancelled like I did, thinking "What on earth is this for?". Mistake. You can force the issue by having iTunes open when you next plug in your iPhone. Tell the iPhone that it can trust its old friend, your computer and voila! Your photos can download into iPhoto again.
Thank you, Jay with Apple Sydney, Australia! -
My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?
http://support.apple.com/kb/HT1212
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my ipad is disabled and it said ipad is disabled connect to itunes but i connected it and was restoreing it and then there was a popup and it said itunes cannot connect to ipad because it is locked with a passcode. and you must enter the passcode on the ipad before it can be used with itunes. But i couldnt even write the passcode on my ipad cause it was disabled. What should i do now????
Follow the instructions on this page to reset your iPad : http://support.apple.com/kb/HT1212
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. -
I am trying to upload photos from my digital camera. Every time I try to plug it into my USB, the following error message comes up: "Because a usb device was drawing too much power from your computer, one or more of your USB devices have been disabled."
I don't have anything else plugged into my MBP, so I am confused as to what's going on. This problem has never happened before. MBP is less than a year old - about 9 months old. HELPGet a powered USB hub.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents -
Wrongly posted in iPhoto forum, should probably be posted here instead.
I want to remove the message that pops up every time i connect my IPhone that says: "Photos in the Camera Roll of "Name" cannot be imported because the device is locked with a passcode.".
This computer is not one that I want to import photos to (or sync with the iPhone), so this message is just very annoying, and it pops up all the time. I cannot find a way to disable this message. It is constantly appearing. No application is launching, I have turned off the iPhoto launch in the Image Capture app as well as in iPhoto. Thanks in advance if anyone has any information about this.Because your computer sees your phone, as it would see any digital camera, as long as you have photos in your camera role. Since you state you don't sync with this computer & have a passcode on your phone, that's why you get that message. The only way to prevent that message is either start syncing with this computer; remove the photos from your camera roll prior to connecting; or first turn off your passcode before you connect. Either that, or you live with it.
You shouldn't be storing photos in your camera roll anyway. iPhone camera roll is not designed for photo storage. You should be regularly importing them. -
Photos in the camera roll of "iPhone cannot be imported because the device is locked with a passcode. Tried just about everything - suggestions?
Because your computer sees your phone, as it would see any digital camera, as long as you have photos in your camera role. Since you state you don't sync with this computer & have a passcode on your phone, that's why you get that message. The only way to prevent that message is either start syncing with this computer; remove the photos from your camera roll prior to connecting; or first turn off your passcode before you connect. Either that, or you live with it.
You shouldn't be storing photos in your camera roll anyway. iPhone camera roll is not designed for photo storage. You should be regularly importing them. -
iphone 4s is disabled. It says connect to itunes. Itunes ays could not connect because phone is locked with a passcode and to enter passcode on iphone before it can be used with itunes, but I can't enter the passcode because 1) don't know it 2) it's disabled. The device also does not show up in itunes, so how can I restore the phone or unlock it?
Same answer as last time you asked the exact same question:
HT1430 Iphone 4s says disabled connect to itunes and itunes won't connect because phone locked with a passcode. I don't have the passcode to unlock the phone -
my ipod is frozen. Its stuck on the picture of the ipod cord and an arrow pointing to the ipod symbol thing. I try plugging it in and it says that because its locked with a passcode it can't do anything. How do I get it unfrozen?
This will help: http://support.apple.com/kb/HT1212 : iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
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I have the newer version of the macbook pro and I have read the directions on how to authorize your computer to let you download previous song purchases from icloud onto your laptop, but I cannot find where it says "authorize this computer" at all. I have looked for it everywhere and still cannot find it. Please help!
Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us. -
My daughters iPod is lock with 4 digits and she can remember the numbers; what can I do?
My daughters iPod is lock with 4 digits and she can remember the numbers; what can I do?
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?
Try these previous discusssions:
recover answers to security questions: Apple Support Communities
how do i change apple ID security...: Apple Support Communities -
Whenever i try to sync my ipod a message keeps coming up saying "1 or more items could not be synced", apparently its error -69. Please help, i've tried rebooting my laptop, installing the latest itunes and turning off the wifi but nothing seems to work.
Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125
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My iPOD is locked with a password and i cant remmber the password is there any way to open it?
my iPOD is locked with a password and i cant remmber the password is there any way to open it?
http://support.apple.com/kb/ht1212
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
my iphone says connect to itunes and i have but when i connect it to itunes it wont restore because it says its locked with a password and i dont know the password. what do i do
iOS: Unable to update or restore
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