I am trying to watch Prof. Susskind's video lectures from Stanford univ.U-tube lec work fine.With itunes video and audio have synch problem.Is there a way to fix this or the people who uploaded messed up and it is too late?

I am trying to watch Prof. Susskind's lectures from Stanford Univ. U-tube lectures work fine.With I-tunes, there is a synchronization problem between audio and video. Is there a way to fix this or the people who uploaded messed up and it is too late?

I had thought this situation was solved but it just got worse. In addition to being without service for several days I am now being charged  a cancellation fee for a broadband service that BT disconnected in error. BT Vision was also terminated by BT but the set up charges are still in place. Does anyone know who the relevant Ombudsman is? I called BT from America on Friday - for an hour - while someone called Aruj sorted out why there is an order 'in progress' that I didn't initiate; why I have fees relating to a problem created by BT and why there are references to a house move that didn't take place and a BT Vision service I no longer have but didn't cancel myself. He assured me it would be rectified and my bill would be reduced by 139 pounds and we would get confirmation of this later that day. I asked him what chance there was that this would not actually happen - he said no chance at all; my new bill would be 23.50.
There was no text message. An online chat person today told me there had been a fee reduction request which had been declined and there was nothing else he could help me with as he dealt only with broadband. But he would get BT Vision to email me. They always seem so helpful.............
I'm sure I'm listed somewhere as 'a problem', there's no other explanation for why I get the runaround

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