I am unable to download certain PDFs from a website

My job requires me to log on to a secure website and click on links to download pdf files. When I click on the links, the firefox opens a new tab, but that tab is blank. When I "right click" on the link and select "save link as" from the menu, the file is recognized as a php file and not pdf and I am unable to download it in a readable form. I have tried opening these files in Firefox, Chrome, and Safari and none of them work. However, the files download for other people with the same version of Mac as me without a problem.
I have tried changing the preference for PDF to Adobe Reader in the preference>application window as suggested by other online forums and this does not help.
I am able to download these same files from an email attachment which has been the temporary solution. Other pdf links from other websites don't download, but pop-up in a tab of the browser and I am able to view them. The IT guy said that he made the file so that it could only be downloaded for security reasons. I don't know if this is a reason why I am having problems with this particular kind of pdf, but not others. However, I'm not sure why I am having the problem, but not other people.
I have a MacBook Pro version 10.6.8 and I have firefox 21.0. My Adobe Reader is 11.0.03.

In order to uninstall a possibly unwanted extension, please do the following:
#From the Firefox window click the Firefox button at the top left and select ''Add-ons'', or, if the Firefox button is not shown, click the ''Tools'' menu and click ''Add-ons''.
#Once the Add-on Manager has opened in a new tab, click the ''Extensions'' button on the left side of the window.
#You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
#To remove an extension from Firefox, simply click the ''Remove'' button on PDF Viewer (what is this?). You should see a message that informs you about the successful removal of the add-on.
#Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the ''Restart now'' link in the message.
You can find further information about uninstalling extensions in the following articles:
[[Disable or remove Add-ons]]
[[Remove a toolbar that has taken over your Firefox search or home page]]

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Hello Kirk,
Thank's for your efforts, and I just wish that this was the solution. Unfortunately, it isn't because, after double-clicking on the pdf in the website, it simply "opens" in another Safari window as a black screen - the pdf is there, somewhere, but not visible (either as an icon, or as a document).
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Error While Downloading to PDF from WAD Template

Hi,
We're having a problema when we're trying to download to PDF from a WAD Template.
We use the same functionality to download to Excel butt here we have no problem.
When we press the button to Download from PDF we get the following message:
Initial cause
Message: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
Stack trace: java.rmi.RemoteException: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:89)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:99)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:417)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.createPDF(PDFObject.java:369)
at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:338)
at com.sap.ip.bi.export.xfa.widthcalc.WidthCalculator.<init>(WidthCalculator.java:55)
at com.sap.ip.bi.export.xfa.impl.SizeCalculator.calc(SizeCalculator.java:98)
at com.sap.ip.bi.export.impl.ExportController.calculateAndSetSizes(ExportController.java:693)
at com.sap.ip.bi.export.impl.ExportController.doExportPrep(ExportController.java:478)
at com.sap.ip.bi.export.impl.ExportController.convert(ExportController.java:404)
at com.sap.ip.bi.export.controller.ExportResult.createExport(ExportResult.java:74)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.createPDF(PageExportRenderingRootNode.java:622)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.doExport(PageExportRenderingRootNode.java:140)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.processRendering(PageExportRenderingRootNode.java:363)
at com.sap.ip.bi.webapplications.runtime.impl.Page.buildRenderingTree(Page.java:5493)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRenderingRootNode(Page.java:5585)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRendering(Page.java:5126)
at com.sap.ip.bi.webapplications.runtime.impl.Page.doProcessRequest(Page.java:5046)
at com.sap.ip.bi.webapplications.runtime.impl.Page._processRequest(Page.java:3545)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRequest(Page.java:3355)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.doProcessRequest(Controller.java:1090)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller._processRequest(Controller.java:964)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.processRequest(Controller.java:941)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:428)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:345)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:24)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:235)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:541)
at java.security.AccessController.doPrivileged(AccessController.java:246)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:219)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage(MimeHttpBinding.java:998)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1449)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:82)
... 57 more
Message: Unknown Error
Stack trace: com.sap.ip.bi.base.exception.BIBaseRuntimeException: Unknown Error
at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:345)
at com.sap.ip.bi.export.xfa.widthcalc.WidthCalculator.<init>(WidthCalculator.java:55)
at com.sap.ip.bi.export.xfa.impl.SizeCalculator.calc(SizeCalculator.java:98)
at com.sap.ip.bi.export.impl.ExportController.calculateAndSetSizes(ExportController.java:693)
at com.sap.ip.bi.export.impl.ExportController.doExportPrep(ExportController.java:478)
at com.sap.ip.bi.export.impl.ExportController.convert(ExportController.java:404)
at com.sap.ip.bi.export.controller.ExportResult.createExport(ExportResult.java:74)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.createPDF(PageExportRenderingRootNode.java:622)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.doExport(PageExportRenderingRootNode.java:140)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.processRendering(PageExportRenderingRootNode.java:363)
at com.sap.ip.bi.webapplications.runtime.impl.Page.buildRenderingTree(Page.java:5493)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRenderingRootNode(Page.java:5585)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRendering(Page.java:5126)
at com.sap.ip.bi.webapplications.runtime.impl.Page.doProcessRequest(Page.java:5046)
at com.sap.ip.bi.webapplications.runtime.impl.Page._processRequest(Page.java:3545)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRequest(Page.java:3355)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.doProcessRequest(Controller.java:1090)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller._processRequest(Controller.java:964)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.processRequest(Controller.java:941)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:428)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:345)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:24)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:235)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:541)
at java.security.AccessController.doPrivileged(AccessController.java:246)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:219)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: com.sap.tc.webdynpro.pdfobject.core.PDFObjectRuntimeException: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:440)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.createPDF(PDFObject.java:369)
at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:338)
... 53 more
Caused by: java.rmi.RemoteException: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:89)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:99)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:417)
... 55 more
Caused by: com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage(MimeHttpBinding.java:998)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1449)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:82)
... 57 more
Has anyone had this problem?
Hope you can help us,
Best regards,
Rui Romba

Hi,
We're having a problema when we're trying to download to PDF from a WAD Template.
We use the same functionality to download to Excel butt here we have no problem.
When we press the button to Download from PDF we get the following message:
Initial cause
Message: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
Stack trace: java.rmi.RemoteException: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:89)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:99)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:417)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.createPDF(PDFObject.java:369)
at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:338)
at com.sap.ip.bi.export.xfa.widthcalc.WidthCalculator.<init>(WidthCalculator.java:55)
at com.sap.ip.bi.export.xfa.impl.SizeCalculator.calc(SizeCalculator.java:98)
at com.sap.ip.bi.export.impl.ExportController.calculateAndSetSizes(ExportController.java:693)
at com.sap.ip.bi.export.impl.ExportController.doExportPrep(ExportController.java:478)
at com.sap.ip.bi.export.impl.ExportController.convert(ExportController.java:404)
at com.sap.ip.bi.export.controller.ExportResult.createExport(ExportResult.java:74)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.createPDF(PageExportRenderingRootNode.java:622)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.doExport(PageExportRenderingRootNode.java:140)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.processRendering(PageExportRenderingRootNode.java:363)
at com.sap.ip.bi.webapplications.runtime.impl.Page.buildRenderingTree(Page.java:5493)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRenderingRootNode(Page.java:5585)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRendering(Page.java:5126)
at com.sap.ip.bi.webapplications.runtime.impl.Page.doProcessRequest(Page.java:5046)
at com.sap.ip.bi.webapplications.runtime.impl.Page._processRequest(Page.java:3545)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRequest(Page.java:3355)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.doProcessRequest(Controller.java:1090)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller._processRequest(Controller.java:964)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.processRequest(Controller.java:941)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:428)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:345)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:24)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:235)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:541)
at java.security.AccessController.doPrivileged(AccessController.java:246)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:219)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage(MimeHttpBinding.java:998)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1449)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:82)
... 57 more
Message: Unknown Error
Stack trace: com.sap.ip.bi.base.exception.BIBaseRuntimeException: Unknown Error
at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:345)
at com.sap.ip.bi.export.xfa.widthcalc.WidthCalculator.<init>(WidthCalculator.java:55)
at com.sap.ip.bi.export.xfa.impl.SizeCalculator.calc(SizeCalculator.java:98)
at com.sap.ip.bi.export.impl.ExportController.calculateAndSetSizes(ExportController.java:693)
at com.sap.ip.bi.export.impl.ExportController.doExportPrep(ExportController.java:478)
at com.sap.ip.bi.export.impl.ExportController.convert(ExportController.java:404)
at com.sap.ip.bi.export.controller.ExportResult.createExport(ExportResult.java:74)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.createPDF(PageExportRenderingRootNode.java:622)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.doExport(PageExportRenderingRootNode.java:140)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.processRendering(PageExportRenderingRootNode.java:363)
at com.sap.ip.bi.webapplications.runtime.impl.Page.buildRenderingTree(Page.java:5493)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRenderingRootNode(Page.java:5585)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRendering(Page.java:5126)
at com.sap.ip.bi.webapplications.runtime.impl.Page.doProcessRequest(Page.java:5046)
at com.sap.ip.bi.webapplications.runtime.impl.Page._processRequest(Page.java:3545)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRequest(Page.java:3355)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.doProcessRequest(Controller.java:1090)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller._processRequest(Controller.java:964)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.processRequest(Controller.java:941)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:428)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:345)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:24)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:235)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:541)
at java.security.AccessController.doPrivileged(AccessController.java:246)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:219)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: com.sap.tc.webdynpro.pdfobject.core.PDFObjectRuntimeException: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:440)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.createPDF(PDFObject.java:369)
at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:338)
... 53 more
Caused by: java.rmi.RemoteException: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:89)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:99)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:417)
... 55 more
Caused by: com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage(MimeHttpBinding.java:998)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1449)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:82)
... 57 more
Has anyone had this problem?
Hope you can help us,
Best regards,
Rui Romba

I have downloaded a pdf from a jounal web site. After doing this and inserting comments, then saving it, upon opening it again, i can no longer see the text but only the highlight changes that i made

I am using Adobe Acrobat Pro XI. I have downloaded a pdf from a journal web site. I need to review this article and make comments in the text. After doing this and saving the file, when opening the saved file, I can only see the highlights where I made changes and the list of comments that I made, but I no longer see the original text. See the example below. Can anyone help on this?

I am using Adobe Acrobat Pro XI. I have downloaded a pdf from a journal web site. I need to review this article and make comments in the text. After doing this and saving the file, when opening the saved file, I can only see the highlights where I made changes and the list of comments that I made, but I no longer see the original text. See the example below. Can anyone help on this?

Unable to print to pdf from any of my applications

Hello,
I am running Acrobat 8.0 on windows 7. Toshiba Qosmio 64 bit. I am unable to print to pdf from any of my applications. Office, Mozilla, Lotus 1-2-3 and others. When I choose the print option. And from the drop down menu choose Adobe PDF as the printer. And when I click to continue I get the little metered bar showing it's working, but then I get an error in the printer que. I don't even get an option what to save it as or where to save it to. It just goes straight to the metered bar showing its working. And it does this for all my programs where I can print to pdf. Can anyone help me? Also, this is a student version. Could the student version be unable to do this?
Thank you,
JimmyJoney

Although Acrobat 8 is not supported on Win 7, you can try a few things. First, apply all updates to Acrobat 8. If this doesn't help, check to make sure that the PDF port was created. If not, you can try:
Open Control Panel, select Printers
* Click Add a Printer
* Click Add a local printer
* Select Use an existing port (should be preselected), change the port to "Desktop \*.pdf (Adobe PDF Port), click Next
* On the next page, click Have Disk...
* Click Browse and browse to C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Xtras\AdobePDF (or wherever you have Acrobat installed), click OK.
* It should now show a series of "Adobe PDF Converter" entries. Select the first one and click Next
* Change the printer name if desired, uncheck the box to use it as a default printer, click Next
* Do not print a test page, click Finish
* Find your new printer in Printers. Right click on it and select Properties, Advanced
* Click "Print directly to the printer", click OK
These last steps are detailed in the following discussion.

Unable to print to pdf from a pdf

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"the document could not be printed"
"there were no pages selected to print"
We see the issue with all pdfs. Acrobat 7 std works fine, as does printing to pdf from other applications with 9 std. So far it only effects acrobat 9 std. We've repaired the installation and updated to the latest. We do have however only see this with one machine, but we haven't looked past this one machine yet...Any ideas?
thanks all,
cg

XP pro 64bit. Just updated to 9.3.3, still have the error being thrown.
The user fills in a form from our intranet and then prints it with the adobe printer creating the illusion that its write protected. I'm not one to stop them, given the forms are low value and all. Possibly if the process is uncomplicated (that's key here) then saving the document to the desktop and making the change and write protecting it there before transmittal might be an alternative, as long as it doesn't rely on passwords and keys...
Sorry I'm an adobe noob.
thanks,
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