I am unable to install iTunes due to Windows Installer error message on Vista

I needed to update my iTunes since I purchased the iPad2.  My Windows Vista machine will not allow me to update the program due to a "Windows Installer" error message.  I first attempted to update, then I uninstalled and am unable to reinstall the software."There is a problem with this Windows Installer package. A program required for this install to complete could not be run..."

I finally got the program to install/run.  I downloaded a third copy and saved it again on the desktop.  I selected "Run as Administrator" instead of "Run"  It must have been the 10th plus time I tried to install, but this time it completed.  I don't know if the "Run as Administrator" was the key since it is Vista, or if I just got lucky. Either way I am relieved.

Similar Messages

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    When I install itunes on XP-SP3 (fully updated) with Windows installer 4.5 - I get this message half the way through -refer to attachment-
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    Any help would be greatly appreciated.

    This is a serious error. With out fixing this we cannot install itunes on the system. Any help please. Thank you.

  • I got a problem on installing iTune-64bit on WIndows 7, error message says the folder "itunes" is on a locked disk or you do not have write permissions for this folder.

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    Open Disk Utility via Spotlight or in the Applications folder stored within the Utilities folder. Close all applications and 3rd party software and choose "Repair Disk Permissions." Reboot the computer when finished, and test to see if the issue is resolved.

  • Unable to install itunes on XP. Get Error 7

    Unable to install itunes on XP. Get Error 7

    For general advice see Troubleshooting issues with iTunes for Windows updates.
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    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
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  • I am unable to install itunes in my windows 7 laptap. Getting 2349 error code while installing itunes. Any suggestions to overcome?

    I am unable to install itunes in my windows 7 laptap. Getting 2349 error code while installing itunes. Any suggestions to overcome?

    Is this the error your gettings?
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    www.apple.com/itunes/download
    Message was edited by: keeferaf

  • Hi I am unable to install itunes on my Windows 8 64 bit PC, can you help please

    Hi I am unable to install itunes on my Windows 8 64 bit PC, can you help please

    Many thanks.
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    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
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    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
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  • When installing iTunes 10 I get an error message "Invalid Drive: F:|". ANy advice?

    All I want to do is upgrade from 9 to 10 so that I can run my ipad.
    When installing iTunes 10 I get an error message "Invalid Drive: F:|". ANy advice?

    Bissley,
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    Under the advanced options you'll see a recessed section called "iTunes Media folder location". Although you may have set this in the past it, if Windows changed your drive letters it will no longer be valid. Default is usually "C:\blah\blah\mymusic"
    Changing it just a matter of clicking "change" and finding your music folder again or change your drive letter back (if it changed at all).
    If Windows is changing your drive letters, it is best to set them yourself so that everytime you plug in the devices they use the letter you assigned. Here is a link for that process:
    http://windows.microsoft.com/en-US/windows-vista/Change-add-or-remove-a-drive-le tter
    Hope it helps.

  • On every attempt to install Itunes I've recieved the error message, "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package Vendor." What do?

    On every attempt to install Itunes I've recieved the error message, "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package Vendor." What do?

    I know there's a million threads like this, but I thought I'd record my experience.  I, too, was having the original poster's error when I tried to update iTunes on Windows XP.  I think I was stuck on 10. 
    I solved it by un-installing iTunes and every other Apple app.  I discovered that Apple Software Update would not un-install as its MSI file could not be found.  I used the "Windows Install Cleanup" tool from Microsoft to remove Apple Software Update from the list of installed programs.  Google "kb290301" for a Microsoft page that includes a download link for it.  After that, I was able to install a fresh copy of iTunes 10.5.2.
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  • When I try to install iTunes I receive the following error message: "Apple Application support not found".

    When I try to install iTunes I receive the following error message: "Apple Application Support was not found". 

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application Support, won't install normally.
    tt2

  • I purchased the Iphone 4s yesterday. every time I try to download newest version of Itunes i get a windows installer error message. I went to microsoft and downloaded everything can anyone help?

    I purchased the Iphone 4s yesterday. Every time I try to download newest version of Itunes I get a windows installer error message. I went to microsoft and downloaded all I could please help

    Another Vista Victory!!!  Try uninstalling iTunes, then download and install it again.  Make sure Vista is up to date.

  • Cnat update itunes get windows installer error message

    When trying to update itunes get window installer error message. Running windows vista

    What's the precise text of the message, please? (There's a few different ones I can think of that you might be getting.)

  • Unable to install itunes 10,5.I receive this message: there is a problem with this window installer package. A program required for nthis install to complete could not run. Contact your support personnel or package vendor.Am using window ultimate 64 bits

    I am unable to install itunes 10,5. I receive this message: There is a problem with this window installer package. A program required for this install to complete could not run. Contact your support personnel or package vendor. I am using window 7 ultimate 64 bits

    There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • Unable to install iTunes on Widows 7. Error: A DLL required could not be run. What now?

    I am unable to install iTunes on Widows 7. I get this Error Message during installation: There is a problem with this Windows Installer Package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.
    What now please?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Unable to install iTunes on my Windows 8 PC

    I am trying to install iTunes (64 bit) on Windows 8 PC. In the middle of the installation, it throws up an error message like this
    I click ok, and proceed. It says, "Rolling back action". It then proceeds with the installation. When the status says - Starting Services, it again throws up a message like this:
    Retry keeps taking me back to this same screen again.
    If I click on Abort, it restarts the installation again, and I land up at this same page again.
    If I click on ignore, it shows iTunes successfully installed, but when I open, it throws these 2 error messages
    Can anyone help me in troubleshooting this issue?
    Any pointers in what could the issue be, would be of immense help.
    FYI, I am running the installer as an administrator.
    Regards,
    Narayan

    Hi Matt, and thanks Narayan for the question.
    I am running Windows 8 on my Macbook Pro (2012) via Parallels 8. After quite a bit of patience tested with patches and updates, everything worked fine. But as with Windows, after an update, there will be problems with programs. Running Parallels is very cool, but the downside and truth is that every now and then you will find that the Windows 8 virtual machine does not work as it would on a conventional PC. My iTunes (v11+) worked fine until it detected a potential conflict with another CD/DVD app I installed (either VLC or PowerDVD) and everytime I launched it, an alert would indicate that the Registry for iTunes has a problem as a result and that I should reinstall iTunes. I hesitated doing that because for the most part, my iTunes worked fine (synchs my iPhone 5 on Windows), while my Mac iTunes synchs my iPod Classic 160GB. Now, I have tried three times to down and install iTunes in my Windows 8 virtual machine but three alert window pop-ups appear, and all result in a failed installation. This means, I will not be able to synch my iPhone 5 to my Outlook for the time being and poses a real serious problem in my day to day lifestyle.
    First window alert after trying to open installation package:
    Because I had cleared my cache with the earlier version of iTunes installed, using Browse, I could not locate those files. So clicking OK, leads to:
    Then after clicking OK to clear this message, it leads to:
    I am not an engineer and can't tell what the software implication is for these messages. I suppose, it is a Windows and not a iTunes problem, and I may have to take this problem to a Windows Support community. But I just thought to post it here in case, someone has a solution and might just share it still.
    Now, I am going to try and remove my VLC program and try re-installing iTunes. But the way I understand the last two window messages, there seems to be a problem with the software trying to connect with Apple while the installation is taking place ("network resource") although my Internet access is definitely working at the time.
    Any ideas? Unless this is another Parallels 8 issue, and neither Windows 8 or iTunes!
    Tom

  • I can't install Itunes because of Windows installer package error, please help!

    I tried installing Itunes for a long time on my desktop, I'm running Vista. Everytime I try to install Itunes it runs for a bit, then gives me this message
    " There is a problem with Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
    I went through many posts on how to solve this problem, I uninstalled and deleted all the files from this thread : http://support.apple.com/kb/HT1923
    and tried to reinstall Itunes, didn't work, same error message.
    After i tried to install Itunes in Clean boot still didn't work.
    I also downloaded MicrosoftFixit.Program which apperantly fixed this problem for some people, not for me.
    Then I extracted Itunes and tried to install all the components seperately, everything installed correctly, however when I tried to install Apple Software update
    I got the same error message, i think it is the Apple software update that is causing this problem but I have no idea how to solve this problem.
    How do I solve this, any thoughts or suggestions???

    Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    Now, uninstall Bonjour from Control Panel.

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