I am unable to open the latest update (10.4) iTunes not properly configured
when I attempt to open it says iTunes was not properly configured and then close - I can't reinstall 10.2 since 10.4 in installed; it won't repair because mid-way thorugh it pops up "itunesresources is not an accessible file... make sure you have access to this file" and stops the repair.
any thoughts?
I HAVE used 10.4 since upgrading - I shut down my computer; when I rebooted a few days later, this is what happened...
Hey there Mambo822,
It sounds like you are unable to open iTunes after installing a recent update. I would recommend the troubleshooting in the following article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
Cheers,
Sterling
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