I am unable to send mail on my IPad because the iPad ignores the single correctly configures outgoing server and instead looks for long since deleted outgoing server which is not listed in my settings at all.

Some time ago I used to use an outgoing mail server, which I will call 'XYZ'.  However I changed email providers and now have a new outgoing server which I will call 'ABC'. I tried deleting that old outgoing server when I changed email providers but had problems doing so.  So what I did was completely delete all email accounts from my iPad and then reinstalled the two new email accounts from scratch, complete with the new outgoing server 'ABC'.  That appeared to be successful, and I can receive email OK.  Also the new server 'ABC' is the ONLY outgoing server listed in my settings on either account
However despite the new server being the only one in my settings the iPad will not send mail and shows an error message saying that the settings for the OLD server 'XYZ' are incorrect.  I cannot amend or delete that server as it has already been deleted and is not listed in my settings.
It is like the iPad is somehow still remembering that old server and thinks it's the primary one.  Or it's getting old server info fron iCloud or something.
My iPhone has the same two email accounts and identical settings and does not have this issue.
Any ideas, other than a complete factory reset?
Many thanks
Rob

From the Mail menu bar, select
Window ▹ Connection Doctor
Click the Show Detail button. A drawer opens. Click Check Again and post the text that appears. Anonymize any personal information before posting.

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