I am unable to successfully install itunes 10.5. I can download it, but when I go to install the program it says that a program could not be run and it won't give the name of the program. I have the vista 64-bit system.

I cannot install iTunes 10.5. I can download it, but when I go to install it says that a program cannot be run and it won't give the name of the program. I have the Windows Vista 64-bit system.

That would be my first guess. You might be trying to install the 32 bit version of the program.
Update the thread with more info on your apple software etc if its a 64 bit install you're trying to perform.

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I am trying to get iOS 7, but I need to download iTunes 11.1 first. when i try to install it, it says that some files could not be saved and it won't install

My macbook air will not download itunes 11.1 because some of the files could not be saved? Need it to download ios 7

That would be my first guess. You might be trying to install the 32 bit version of the program.
Update the thread with more info on your apple software etc if its a 64 bit install you're trying to perform.

When trying to Sync my iPhone i got a message saying that my phone could not be read and that it should be restored, upon doing so i got another message saying the iPhone software update server could not be contacted what do i do?

When trying to Sync my iPhone i got a message saying that my phone could not be read and that it should be restored, upon doing so i got another message saying the iPhone software update server could not be contacted what do i do?
I have now discovered that i cannot update or restore any of my devices

Were those items purchased or downloaded under a different apple ID than what you are logged into on the phone?

HT1386 I have an ipod nano and would like to sync it to a new computer but when I try to do it, it tells me that i will loose all my music and pictutes in my nano to be replaced with what I have on itunes. can anybody help?

I have an ipod nano and would like to sync it to a new computer but when I try to do it, it tells me that i will loose all my music and pictutes in my nano to be replaced with what I have on itunes. can anybody help?

See:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
Basically you will have to transfer its contents to the new computer and then restore the iPod and then resync. An iPod can only sync to one iTunes library.
BTW you posted in the iPod touch forum.

Hello. I try instal iTunes 10.5.0.142. Wehn I try I see this ,, There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Concat your support personnel or package vendor." What I have to do ?

Hello. I try instal iTunes 10.5.0.142. Wehn I try I see this ,, There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Concat your support personnel or package vendor." What I have to do ?

Hi
You will need to uninstall all traces of previous iTunes installations any all associated items such as bonjour, mobile device thingy, apple software updated etc.
Bonjour and iTunes can be uninstalled using the windows program uninstalled but for everything else best to use a separate installer program that also checks the registry for associated components as you will need to remove these too.
Once you have removed all tracesofeverything apple related ( doesn't seem to matter about QuickTime) you can try to reinstall iTunes 10.5 and hopefully it should install without any problems. I had the same problem as you and once I did all this every went through fine, seems that there is something in the old versions, the software updated part I think which seems to be blocking certain items in the latest version.
Good luck

I bought a book on itunes, and can't open it. tried to send it to my iphone so i could read it there and it won't let me carry it over. I have updated Ibook on my iphone. What do I do? I do not want to buy the book again.

I bought a book on itunes, and can't open it. tried to send it to my iphone so i could read it there and it won't let me carry it over. I have updated Ibook on my iphone. What do I do? I do not want to buy the book again.

You won't be able to open it on your computer, ibooks can currently only be read in the iBooks app on an iPad, iPhone and iPod Touch. How were you trying to get it to your phone, syncing it by selecting it on the iPhone's Books tab when connected to your computer's iTunes, or by dragging-and-dropping it from the Books part of your iTunes library over and onto the iPhone 'device' ? Another option is to try re-downloading it directly in the iBooks app on your iPhone via the Purchased tab in the ibookstore in it (re-downloading).

The App Store say that my payment method is declined why and it was ok before

The App Store say that my payment method is declined why and it was ok before

Apple doesn't answer questions here. Everyone here is a user so we wouldn't know about why there is an issue with your account. If it is a bank card, then you need to check with the bank.

My ipod touch shows up under devices, and it always used to sync right but all of a sudden one day it started saying "You're ipod could not be synced because the sync session failed to start" and now it's not syncing anymore. How do I fix this?

My ipod touch shows up under devices, and it always used to sync right but all of a sudden one day it started saying "You're ipod could not be synced because the sync session failed to start" and now it's not syncing anymore. How do I fix this?

See if this previous discussion helps.
Sync Session Failed to Start iTouch iOS5: Apple Support Communities

I cant download iphoto from the app store saying that it belongs to another apple id and i would have to buy it but its not giving me an option to buy it what am i suppose to do

i cant download iphoto from the app store saying that it belongs to another apple id and i would have to buy it but its not giving me an option to buy it what am i suppose to do.

Contact App Store support. They're the only folks who can help with account issues.

Attempting to install cs6 on my windows 7 professional 32 bit laptop, ive downloaded it but when i go to install it it asks for my serial number which i put in but it sais it is a valid number but cannot find a qualifying product on this computer??? What

Attempting to install cs6 extended on my windows 7 professional 32 bit laptop, ive downloaded it but when i go to install it it asks for my serial number which i put in and then it tells me it is a valid number but cannot find a qualifying product on this computer?? What is the problem?

Normally you will be asked to provide the new prdouct serial number first, then when a qualifying version is not found you elect to provide that information and then select the version and provide its serial number. If this is not how things are flowing for you then you should contact Adobe support directly thru chat and get their help resolving it.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

It keeps saying that -69 an unknown error keeps accruing and it won't put these two songs on my iPod

It keeps saying that -69 an unknown error keeps accruing and it won't put these two songs on my iPod

there might be two of the same song, or they might be closely related in some way, (maybe the title..) that it is confusing the ipod. YOu might have not enough space on your ipod for the songs.

I cannot download any applications from apps store. when i enter the required information to get the apps, it says that my postcode is not accuarate. i am international but i purchased my ipod from the US

I cannot download any applications from apps store. When i enter the required information to get the app, it says that my post code is inaccurate. i am from the caribbean but i have purchased my ipod in the US. I have entered a US postcode where i stayed as well and it failed also.

You can ONLY use the itunes store of your country of residence.
You cannot use another countrys itunes store.

TS3074 windows tells me that framework 4.0 already install, it doesn't give the option to repair the file, resulting of no option to do anything else? what should i do, how i can fix this itune 2 work, yesterday it works fine but when i came 2 install upd

what should i do??
give me message error 7 for itune and error message 126 for windwos works fine until i did updates yesterday.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (If this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

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I am running windows 7 with IE 10. I want to switch to Firefox as my browser. I am able to download the Firefox Setup 22 0 exe, but when I try to open or run it, windows prompts me to "choose the program you want to use to open this file". This happens with both the Firefox Setup Stub 22 0 exe (274kb) and the Firefox Setup 22 0 exec (21,239Kb). I can't find any program on Windows to run this exe. Same thing happens when I try to run the troubleshooter exe.

Hello annsboland
Do you have also problem with others exe files ?
try to create a new user account in Windows 7 and check it again
see if the next articles in the links helps to create the new account:
http://www.bleepingcomputer.com/tutorials/create-new-user-account-in-windows-vista-7/
http://www.pcadvisor.co.uk/how-to/windows/3326039/how-add-new-user-account-in-windows-7/
thank you

How do I redownload previous purchases? Itunes says that the items are downloaded, but when I select them in my library it says that the original file can not be located.

I've gotten a new computer, the hard drive of my original one had issues and I wasn't able to move all of my iTunes over to my nec pc. I went to the purchased area on my iTunes to redownload the missing stuff (music and tv shows), but it says that they all are already downloaded onto my pc. I do find the items in my library but they won't play, I get the option to "locate" the missing original files or "cancel". I've even tried simply repurchasing the tv series, but I get a message to go to my purchases to redownload. Any suggestions on what to do?

If you plug in your iphone, click on it in iTunes, and go to the apps section, it should be checked to sync apps if you want them to show up in iTunes as well as your iPhone. Once synced they will show on both.
Then if you click Apps under the Library header in the left panel of iTunes, you'll be able to permanently delete apps, removing them entirely from iTunes. Highlight an app's icon or a group of icons by holding down Shift and hit the delete key (or select Edit > Delete from the top menu or right-click on an icon and selecting delete).

I am unable to successfully install itunes 10.5. I can download it, but when I go to install the program it says that a program could not be run and it won't give the name of the program. I have the vista 64-bit system.

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