I am unable to update the software for my 4s. I am also unable to connect to the app store or itunes, it does not give an error message just says that i am unable to connect. Please help
I am unable to update my software in settings, just says an error occured. I am alsos unable to connect to the app and itunes store. (no error message occured) just says unable to connect. I am using cellular data and its turned on. Help me please
Lyndsay237 wrote:
This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
Yes. You can't update or restore any GSM iPhone without a valid sim card installed in the phone. The sim card need not be activated, but it must be valid & present. If you want to update, you need to get a sim card.
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