I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now.  I know this is not normal.  What can I do?  It synced just fine, but has been stuck on" updating ipod software for 3 hours now!

I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now.  I know this is not normal.  What can I do?  It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
She has had it for about 6 months and this is the first time we have plugged it into the computer since then.  I can not exit out of itunes either.

If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required.  You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty

Similar Messages

  • I have an ipod touch 4th generation and have just recently downloaded the new update. I was wondering why the videos that I had added in my playlist won't show up.

    I have an ipod touch 4th generation and have just recently downloaded the new update. I was wondering why the videos that I had added in my playlist won't show up. Is there anyway that I could get my videos to appear in my playlist? They are still in my ipod in the video section, but just won't appear in my playlist.

    iOS6 problems aplenty ....not sure if the link I inserted is working or not, but the issue is a lot more prevalent - the issue being that what shows up & plays in iTunes after the iOS6 update is not what shows up (& plays) on the device itself. This may go beyond just the iPod Touch as well.
    In my case I can see & play both audio & video files in my Playlist through iTunes, but can only see the Playlists on the iPod Touch with ALL of them being empty. Syncing numerous times no help. Contacting Apple Tech. Support no help - they suggested downloading my Purchases from the iTunes Store - waste of time, did not make a difference. It is clear Apple needs to release a fix to OS6.
    Another problem I noticed on the device is that the Shuffle option is hidden on the built-in Songs Playlist, having to swipe the screen down to see it - dumb dumb dumb.

  • I have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?

    i have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?

    The way I did it was I got the free app sync:stream from the App Store and then added my ipod to my ps3's Bluetooth devices. Then went to audio settings and set output and input to 'Skaggs iPod' you then open the app and it will be listed under music as a media service. You then go to all tracks and click copy (press triangle) it will then begin to copy all of your songs onto your ps3 via Bluetooth. I haven't tried but I assume the same can be done with photos. I hope this was helpful reply if you have any questions :) good luck

  • HT4199 I just got a new iPod touch 4th generation and I'm trying to connect to my router and my iPod says, 'Cannont find network.' I don't know what to do! No other networks come up on the list so I can't 'tag' along with thier wifi. Please help. I need a

    I just got a new iPod touch 4th generation and I'm trying to connect to my router and my iPod says, 'Cannont find network.' I don't know what to do! No other networks come up on the list so I can't 'tag' along with thier wifi. Please help. I need advice.

    What type network is yu router set up for? The 4G iPod can only connect and see 2.4 GHZ networl like B, G and the 2,4 GHz N. There is also a 5 GHz N but the iPod will not even seethat network.
    See:
    iOS: Troubleshooting Wi-Fi networks and connections
    iOS: Recommended settings for Wi-Fi routers and access points

  • I have an iPod touch 4th generation and I want to update it

    I have an iPod touch 4th generation and I want to update it because I can barely buy any apps but what will happen to all my music and media and info and accounts and progress?? I dot want all that deleted and it's not on my computer. I'm worried because I have so much progress and info and I don't want it all gone. What will it do?

    I'm guessing you have Itunes on your computer, So when you go to plug your ipod touch in and itunes opens if it is syncing to your computer it will come up with "Syncing" and whatever the name of your ipod is. Click the (x) on the right hand side and it should stop the sync. After you have stopped the computer syncing you now have to click on the icon that has your ipod connected (so if it is called Ipodtouch click on that) then it should say in the info section IOs update or something like that and click on that. This will update your ipod touch to the latest IOs without syncing and/or deleting your apps. Once you have updated the IOs the apps will be synced with your computer automatically.
    Hope this helped

  • I had an ipod touch 4th generation and then I switched to the 5th generation, but kept the same icloud account. now it won't let me sign into my imessage with that account on my new ipod

    I had an ipod touch 4th generation and then I switched to the 5th generation, but kept the same icloud account. Now it won't let me sign into my imessage with that account on my new ipod 5. Whenever I try to sign in it says try checking network connection.

    iOS: Troubleshooting FaceTime and iMessage activation
    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • I'm on my iPod touch 4th generation and I wanna delete apps. Well I hold it down nd the X appears but as soon as I press the X it doesn't do anything for a little bit and then shuts down and turns on again by itself, HELP ME DELETE!

    I'm on my iPod touch 4th generation and I wanna delete apps. Well I hold it down nd the X appears but as soon as I press the X it doesn't do anything for a little bit and then shuts down and turns on again by itself, HELP ME DELETE!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar    

  • Just bought an ipod touch 4th generation and haven't got a clue how to transfer music, videos, pictures... from my PC to my ipod! I just don't understand how it works!

    Just bought an ipod touch 4th generation and haven't got a clue how to transfer music, videos, pictures... from my PC to my ipod! Please, HELP! Cheers mates!

    Go here and read the Welcome, Get started and Basics.
    http://www.apple.com/support/ipodtouch/

  • I have ipod touch 4th generation and i face problem as i connect the handsfree and i haveto adjust it for proper sound so somebody guide

    i have ipod touch 4th generation and i face problem as i connect the handsfree and i haveto adjust it for proper sound so somebody guide

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • I have an iPod Touch (4th generation) and I am not able to get the new Apple iOS 5 software update...

    Hello all,
    I need some assistance with downloading the new iOS 5 software for my iPod touch 4th generation (32GB). Once connected, my iTunes says that a newer version is available and when I click on "update," the standard boxes appear and when i click on "download and update," it appears to download just as expected, but after a few minutes, an error box pops up and says that my "network connection timed out" and to "try again later"...
    I have tried to get around this in every which way possible, but the same error box pops up each time. I have checked AND double checked my network and its connections and I am 100 percent sure they are stable. I have downloaded the latest version of iTunes (10.5). I even re-installed it, just in case. I have also tried clicking the "download only" option instead of "download and update"... No different.
    In previous discussions, I have inferred that having my media on an external hard drive may cause some issues...? If this is the case, please note that all my media is on an external hard drive that connects to my computer via USB.
    I am looking for any and all advice to help resolve this issue as the my warrenty has expired and I do not want to pay for Apple Support. : ) plus, iOS 5 looks so cool and I really really want it!!!!
    Please Help!!
    Sincerely,
    Deanna

    I disabled all my computer's firewalls and sure enough, IT WORKED!! My iPod is updated and just now finishing restoring! Thank you SOOOO SOOO much. : D

  • HT1923 Hi, I have a iPod touch 4th generation and I does not show in iTunes. It comes up as charging when it is plugged into the computer but just not in iTunes. I have everything up to date and have restarted both computer and iPod. Help please?

    Hi, I have a iPod touch 4th generation. It comes up as charging when it is plugged into the computer but it does not show in iTunes. I have everything up to date and have restarted both computer and iPod. Help please?

    Try here  >   - http://support.apple.com/kb/TS1369.

  • So I've updated both my itunes and my ipod touch 4th generation and now I can't sync anything to my ipod so is there anyone out there that can help me?

    I cant sync anything to my ipod touch 4th generation Can anyone help?

    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
    Then, if necessary, see:
    iOS: Device not recognized in iTunes for Windows

  • I just opened my brand new iPod touch 4th generation, and it's frozen with green, vertical lines. Does it have to be replaced?

    It's Christmas morning and my parents bought me a new iPod Touch 4th Generation 4G 32GB. I started charging it, 5mins later I walked back into my room and there I saw it - frozen, white screen with light green, vertical lines. It's brand new, and I just opened it about 5mins prior. I never dropped it, it never touched water. My mum bought it at the nearby Target. I opened it, in it's case and everything. So I have no clue what happened. I really hope the workers at Target didn't just sell me a broken iPod. This really stinks, and I really hope somebody can help me. I feel terrible for my mum having spent so much on it. So please, someone help me out.

    Hello planb77 / PANIDORA, I'm having the same problem. I'm using my iPhone 5S or my iPad Mini cable and wall charger to do it (both originals) , and the iPod Shuffle does not charge at all, doesn't matter if is direct on the wall or trough my Macbook Air.I 've restored it once, but nothing has changed. What else can I do?

  • My computer has been stuck on "running package scripts" for hours.

    Hi, earlier tonight I tried to update my iTunes so I could in turn update my iPhone. My computer said I had 3 available updates, iTunes, Safari, and some type of security thing (I havent updated in a while.) So I I installed and restarted. It seemed to be going fine. But it's been about 2 hours since the restart and I am still on a grey screen with a pop up that says " Installing 3 items" "running package scripts" and the blue progress bar is about 3/4 of the way, which it has been since I started checking over an hour ago. Anyone have any ideas on how to go about fixing this problem? Thanks. 

    Gray, Blue or White screen at boot, spinner/progress bar

Maybe you are looking for

  • Issue with making multiple web service calls without ccBPM

    I have an issue - Sync call from ECC -> check global param if EMPTY                                 -> if NOT EMPTY call Web service 1                                      -> parse the return value                                      -> call Web Ser

  • Trouble with MS Word after 10.4.3?

    After upgrading to 10.4.3, I find that MS Word won't work...it opens and immediately, upon chosing a style sheet, closes down....I can't open documents that I've saved in that format. None of the other programs in Office have this problem so it's app

  • JPEG   var options.... how do I get them?

    CS4-AI  Mac I'd like to change the "SaveLayersPNG200dpi.jsx" to export to JPEG. How do I get a list of the export options for jpgs? I looked in the scripting pdf's but I couldn't find it. Below is the script, I assume ( I don't know anything about sc

  • Reminder sound for missed calls, SMS or voicemail????

    I would like to find out whether the iPhone 3G has the capability of generating a reminder sound or vibrate when a call, SMS or voicemail was missed. Right now, I have to "wake-up" the screen to see. My old phone had that capability, and I thought it

  • I can't download clubwpt useing firefox but i can useing IE?

    When I try to download clubwpt I get an error that says " could not load resSplash.dll check your configuraation! I can download from IE but would rather use Firefox. Are there any plugins or add-ons that can help with this problem.When i download fr