I am using a friend's iPod, whose account i signed out of, and signed in through my own. But whenever I'm trying to download an update or an app, it's still asking for the other account's password. Please help!!
I am using a friend's iPod, whose account i signed out of, and signed in through my own. But whenever I'm trying to download an update or an app, it's still asking for the other account's password. Please help!!
That Apple ID is stored inside those applications. Leave them as is and ask your friend to do the updating.
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I have one computer and one iTunes library and two devices hooked up to it. But I have to apple IDs a different one for each of the two devices. When I try to buy or update something using my account and password it asks for the other account password so I can buy or update anything. I can log into this website using my accountant it recagnizes me but i still can't get it to work on the App Store . I don't know I'f this matters but I just updated to iOS 6 and then tried it and it wouldn't work. Before I updated it , when I would try to get an app or something it would still ask me for the other password , but if I pushed cancel then it would ask me do mine and then it would work , but it doesn't do that anymore. If I push cancel it just cancels and does nothing. I hope you can give me some suggestions, I really need your help:)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I signed in on my phone with my wife's Apple ID and downloaded an app then signed out of hers. I signed back in with mine and now, my phone remembers I did that obviously because it says I have apps that need to be updated and when I chose to update them, the phone asks for her password tho it's signed in under my Apple ID.
There may be several that were bought with your Apple ID. but somewhere in the updates there must be one associated with that other ID.
You can update one by one, until you find the one that requires the other Apple ID. -
I had an apple id but recently got a new one (change of email, loss of debit card) I changed my information in iCloud (deleted the old account) but when I try to update my apps and new software to iOS 7 it is still asking me to give the password to the old account. I can't figure out how to change it.
annray wrote:
I have changed my apple ID as I have a new email address. This was changed but when I go to the store to buy an app or my email it tells me I have the wrong password as it is still showing my old ID.
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622
annray wrote:
How do I change this on my handset and ipad?
Settings > iTunes and App Store > Apple ID = Sign Out...
Then Sign In using the preferred Apple ID. -
I used to share one apple ID/account with my ex but made a new one for myself recently and logged out of the old one but when I try to update my iBooks (only happens with this app)it asks for the other account's password(which my ex changed by now). I don't understand why this happens when I'm logged into my account and it only happens with that app. Please help, I need to update. :/
Content (apps, music, ibooks, films etc) is tied to the account that originally downloaded it, so if the iBooks app was downloaded using the account that you used to share with your ex then only that account can download updates to it. As it's a free app you could delete it and re-download it under your own account - and then re-download your ibooks into it (or copy the books to your computer's iTunes first via File > Transfer Purchases and then sync them back to the app).
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I'm borrowing a friend's iPod touch until I get another phone and I want to add some apps. I deleted all the apps that weren't needed and then I tried to add some of the apps that I need. I switched the Apple ID account on the iPod and the iCloud account to my own along with all the other apps (Facebook, Google+, Twitter, Instagram, Skype, mail, YouTube, etc.) When i go to the Apple app store and try and update or download a new app it still asks for the old password. How do I get it so when I try and download new stuff it asks for MY password?
It is showing updates because your machine is tied to the original purchase and will remain so until you wipe the drive.
As you purchased it used and the seller obviously did not do what he was supposed to do and that is erase the hard drive and reinstall the original system, you will run in to far more difficult problems when you need to reinstall for whatever reason. The new licensing requirements are that any mac is sold with the original OS - any OS or app obtained at the app store is NOT transferable and the buyer needs to purchase their own license. That means you will not be able to reinstall the OS.
At some point, you will need to try to get either the original install disks (from the seller or Apple) and wipe your drive and reinstall. Then you can download your own licensed copy of Mavericks and any apps you want. -
I have the activation problem to. I deleted my iPad from my Find My iPhone account but its still asking for the linked apple id, but there is no iPad linked to Find My iPhone so i wanted to ask what to do. I can't use the apple id Apple is asking for because my iPad is not linked anymore.
Hi JL Kamsoerie,
Try using the information in this article to help you troubleshoot this issue with the Activation Lock on your iPad:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
Every time I open my email on my iPad, I'm asked to enter the password for my old address. I have deleted that account, but I'm still asked for the password. What to do?
You cannot change your Apple ID. You can get a new one if you want, but all of your Apps and media are linked to yoru old Apple ID. And no, Apple won't transfer your old ID purchases to yoru new ID.
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I have two apple id's and one I cannot remember the password so I made a new one but to update my apps it still asks for the old password... How do I update my apps?
All content and data is forever associated with the Apple ID you used to download it. You should have reset the password for the original I'd.
I forgot.apple.com -
I recently changed my iTunes identity (email address) and password using my iMac on System 10.10.2, but my iPhone and iPad still ask for the old one. How do I switch them over?
Refer to Apple ID: What to do after you change your Apple ID - Apple Support
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my ipad is still asking for the passcode while restoring and its dispalying and an error message. what should i do because i cant acess my ipad anymore. someone help me.
Try and force iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
I changed my email because I could not open my other one but every time I try to download something it asks for me to verify the other email can u please help me
i have the exact same problem and when i tried to contact apple support they didn't help me at all so i'm going to try one more time.
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I have Adobe Acrobat 9 Pro and the serial number. It is asking for an older serial number? Please help?
Hi juneb55782770,
I believe that you have an upgrade version of Adobe Acrobat Pro, in this case it will ask for the serial number of the previous qualifying version.
You can find your old serial number using this link : Find your serial number quickly
Hope this will resolve your issue.
Please reply if you still experience any issue.
Regards,
Aadesh -
I am trying to load LR on my new macbook pro. It asks for the serial number. I enter the digits, but it says, quote, " This is an upgrade serial number. The serial number from your previous version of Lightroom is also required."
If you still have the old computer and it is a MAC, the Lightroom 5 serial numbers are in a text file.
users/"username"/Library/Application Support/Adobe/Lightroom/Lightroom 5.0 Registration
More info here
Preference and other file locations in Lightroom 5 -
I bought an ipad2 from a private individual for my wife's birthday. When she tries to update an app, she is asked for the former owner's password, which we do not have. How can I fix this so it asks for her apple password?
If the app was bought with the formers owners Apple ID, you cannot update the app with her ID. Apps belong to the ID that was used to purchase them. The former owner should have erased the iPad before he sold it to you and his ID would not be popping up.
If these were apps that your wife bought, then her ID would be popping up, unless I am missing something.
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