I attempted to update OS X 10.8.5 today and it seems to be stuck. It won't even let me restart. I have a MacBook Pro. Can someone help?
I attempted to update OS X 10.8.5 today and it seems to be stuck. It won't even let me restart. I have a MacBook Pro. Can someone help?
Hold down the Power button for 5-10 seconds until the computer shuts down. Restart. Report what state the computer is in at that time.
Similar Messages
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I am attempting to update to the new os x mavericks and while completing the download it prompts me to choose a disk. I have chosen the only option I am provided and am then told that the update cannot be installed on "untitled 1" what am I supposed to do?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the installation again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
I hit the "update all" button in the app store and things seemed to get started but never completed. Now all these apps have a "waiting" msg under them. How do I fix this? Thx-Kurt.
turn your ipad off by holding the sleep wake button for 5 seconds and slide to turn off then turn it back on and the apps should be finished and if the apps didnt finish just redownload them
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HT6065 Since latest update i have a login loop, can someone help?
Since latest update i have a login loop, can someone help?
Hold down the Power button for 5-10 seconds until the computer shuts down. Restart. Report what state the computer is in at that time.
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Ical problem already 3 weeks after the update, get the message every time username or password is incorrect as I do with this password and username in mobileme bowl. now get the message
The server responded with \ 'HTTP/1.1 409 Conflict \'.
can someone help meIcal problem already 3 weeks after the update, get the message every time username or password is incorrect as I do with this password and username in mobileme bowl. now get the message
The server responded with \ 'HTTP/1.1 409 Conflict \'.
can someone help me -
Hi everyone
Does anyone have corrective advice for me to follow please?
In attempting to update the iPhone to the iOS6 today (from iOS5.1), I received the following error message:
The iPhone "[my name]'s iPhone" could not be updated. An unknown error occured (-1).
Thanks,
tooborac1Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service. -
When I try and start iTunes after trying to intall the 11.4 update on my Windows 7 laptop, it says to reinstall iTunes and "Windows Error Code 193" I tried ave the same failed response. Can someone help?
Hi inharmony35,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden -
CAN SOMEONE HELP WITH THIS ISSUE:
THE ATTEMPT TO BURN A DISC FAILED. AN UNKNOWN ERROR OCCURRED (4221)Microsoft Windows XP Professional Service Pack 3 (Build 2600)
IBM 18308TU
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012A7CC0B5F78F0
Current user is an administrator.
The current local date and time is 2012-08-12 22:04:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
ATI MOBILITY RADEON 7500
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2e39627a5d03e3456e051c0b031fabab
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
D: MATSHITA DVD-RAM UJ-842, Rev RB01
Audio CD in drive.
Found 11 songs on CD, playing time 41:38 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:00:20
Track 3, start time 08:00:35
Track 4, start time 11:08:15
Track 5, start time 14:14:50
Track 6, start time 19:11:15
Track 7, start time 22:28:38
Track 8, start time 25:48:38
Track 9, start time 29:54:28
Track 10, start time 34:03:35
Track 11, start time 38:03:25
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
The last failed audio CD burn had error code 4221(0x0000107d). It happened on drive D: MATSHITA DVD-RAM UJ-842 on CDR media at speed 24X. -
Is something wrong with the new software update. My battery dies within 4 hours. There are also problems with my e-mail accounts. Can someone help me?
Have you attempted an iTunes restore and setting up as a new device? Sometimes battery life issues can be caused by corrupted iOS software.
- Greg -
I have a macbook pro and I want to use my canon firewire digital video camera on yahoo chat. When I sign on to chat and attempt to use a camera, the system automatically defaults to the built in camera on the notebook. Can I override that default?
You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac -
I'm attempting to reinstall ITunes because of a runtime error (R6034) when I start it. At end of install it says 'Apple Mobile Device' failed to start. I verified that I have admin privileges. Can anyone help?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I have a macbook pro, and am trying to update my software. I recently bought an iphone 5, and my software is to out of date to sync my phone with itunes. I currently am running 10.5.8 and I need to update to atleast 10.6.8. Just wondering if I need to purchase it from apple or if there is an easy/free way to update it.
you need to purchase it: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard. It is only on a disk, not in download form.
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Have a macbook pro running 10.8.5. Safari updated a day ago and now it is corrupt and will not open
I have a macbook pro running 10.8.5. Safari updated a day ago and now it is corrupt and will not open. It upgraded to 6.1. What is the best proceedure to get Safari working again?
ThanksThis is the most common problem :
How do I uninstall Glims?
If not that, please include a crash report & test in a new or Guest user account. -
I am unable to update my apps... in my purchases page it appears as "update", then a message tells me to log on with the Apple ID I purchased the app with... Well I have tried my two different accounts and neither one will work, can someone help ??
And is there any way to sync all my purchases and accounts to just have one... It is a bit stupid that you dont even get a list of something of what account you may of used, or some kind of hint, so you could log on to the right account. I am really stuck ...
Please Advise......You can't merge accounts. But you can check your purchase history:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, what may seem stupid to you... may be a protection of privacy to others. -
Hello. I would really appreciate anyone's help. I just updated my I Phone. I am not a tech savvy person, although I am a writer. So, please understand. I just got an I Cloud account. I am about to get a new I Phone tomorrow and therefore, I need help. I need to know how to back up notes on my computer. It is not a MAC. Can someone help me? It will not allow me to.
iPhone 3G is Old technology. When it was launched it had iOS 2.0. Currently, the highest it can go is iOS 4.2.1 and therefore can not handle many newer applications. As you have recorded, it is giving good service for which it has been designed.
Needless to say, if you want to use applications as stated, you must have at least 3GS, whose current is iOS 6.1.2. On the lighter side; Rather than updating iOS they are asking you to update iPhone (Technology). Cheers
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