I attempted to update to the latest IOS version.  Then it seemed to "Lock UP".  Now all i get on display is a graphic of the power cord with an arrow pointing to an iTunes icon.  Home button is not responding.

I attempted to update to latest version of IOS.  Now all I get on the display is a graphic of the power cord with an arrow pointing to an iTunes icon.  Ipad does not seem to power down or power up correctly.  Home button is not responding.

I am new to this, could you provide me with a little more detail on how to do this?  Thanks so much!

Similar Messages

  • I was in the middle of updating my iPhone 4 and a screen came up that had a picture of a cord with an arrow pointing to an iTunes icon. Does anyone know how to fix my phone?

    When I connect to iTunes it says "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes". Any ideas?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • HT1320 Ipod 4th gen was accidentally disconnected from laptop during update process. Now permanent screen pic is of power cord w/ an arrow pointing up to itunes. Holding the ctr & power buttons together has no effect for reset.

    Ipod touch 4th gen was accidentally disconnected from laptop during update process. Now permanent screen pic is of the power cord w/ an arrow pointing up to itunes symbol. Holding the ctr & power buttons together for 6-10 sec causes apple pic to briefly appear and power cord/itunes pic reappears. Powering off and on has same effect. Attempting to reset.

    It sounds like the iPod touch is in Recovery Mode, Try to restore it from iTunes again.
    If you run into an error when restoring the iPhone again, take a look at this Apple doc -> iOS: Resolving update and restore alert messages

  • TS3899 After upgrading to the latest IOS version 7.1, in mail on ipad, if I select more than 5 mail items to delete the  mail software package  crashes and I have to relaunch mail? Anyone else noticed this?

    After upgrading to the latest IOS version 7.1, in mail on ipad, if I select more than 5 mail items to delete the  mail software package  crashes and I have to relaunch mail? Anyone else noticed this?

    I haven't encountered this problem on my iPad Air but this is what I usually do when Mail misbehaves.
    Quit the Mail app like I describe then reset the iPad.
    Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.

  • HT4623 i turned my ipod off while it was udating the software (oops) now all it shows on the screen is a picture of the cord with an arrow pointing up to itunes. please help.

    i turned my ipod off while it was udating the software (oops) now all it shows on the screen is a picture of the cord with an arrow pointing up to itunes. please help.

    What happens when your connect the iOS device to your computer and restore via iTunes.
    Try DFU mode and then restore if necessary.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software

  • HT4623 I've installed the update and even resorted to the restore function. My phone doesn't work not. My screen shows a graphic of the usb connector with an arrow pointing towards and Itunes icon. It will do nothing else! HELP

    I've installed the iPhone update and now my phone doesn't work. I even chose the restore function. It went through all that and it still just shows the graphic of the usb and an arrow and the itunes icon. Help!

    Yes, I connected the phone to my iMac which is the original computer it is backed up on. From iTunes I had no option except to restore, which I did. Still no luck. Still just see the graphic. :-(

  • In the middle of updating my iphone 4, a icon popped up saying that itunes had detected an iphone in recovery mode and i needed to restore it. my iphone screen is a picture of a usb cord with an arrow pointing to an itunes symbol. what do i do?

    i started to update my iphone 4, and in the middle of the update, an icon popped up saying that "iTunes has detected an iPhone in recovery mode. you must restore this iPhone before it can be sued with iTunes."
    I really cannot lose the data on my phone. i foolishly did not back up everything ecause there was a previous problem i had with icloud and i needed to delete all of my icloud accounts accept for my contacts.
    WHat would i lose if i restored it? and do i need to restore it?
    is there another way? if there is, i definetely do not need the update. someone please help me.

    First, in iTunes, launch Preferences and go to the Devices tab. Check the date and time of the last backup. If it is recent you can restore it. However, if you mean you have the photos back in your Camera Roll then the backup was already restored. To get your music and apps back it should just be necessary to click "Sync".

  • TS1538 I was attempting to update iphone 4s today, laptop went flat during the last stages. The iphone now only displays USB cord, with an arrow pointing towards iTunes emblem. iTunes will not accept/read the iphone. HELP??

    I was attempting to update iphone 4s today, laptop went flat during the last stages. The iphone now only displays USB cord, with an arrow pointing towards iTunes emblem. iTunes will not accept/read the iphone. HELP??                   

    If you have the latest version of iTunes you should not have to download the ipsw file separately as jalp suggests. iTunes will download it automatically.
    This error (9) most often means that your antivirus or firewall (or router) is blocking access to Apple's servers. In rare instances it can also mean that the phone was hacked (or "jailbroken") to unlock it. If this is the case you must do a DFU restore, not Recovery Mode, as follows:
    Reboot your computer
    Disable your antivirus and firewall. If you has Kaspersky you may actually have to uninstall it, as it can never be turned completely off.
    Connect the USB cable to a USB port directly on your computer, not to a hub. DO NOT connect the other end to the phone
    Disconnect all USB devices except for mouse, keyboard and iPhone cable.
    Launch iTunes
    On the phone hold the HOME and SLEEP buttons at the same time for EXACTLY 10 seconds, then release the SLEEP button but continue holding the HOME button. The screen should be black. If it has an Apple logo this means you held both buttons too long. Release the HOME button and do it again.
    While holding the HOME button connect the free end of the cable to the phone.
    After a short while iTunes should recognize a phone in "recovery mode" (iTunes doesn't know the difference between DFU and Recovery modes, but the phone does)
    Release the HOME button and don't touch the phone or the computer until the process completes or you get an error message. Ignore any displays on the phone.
    If the error recurs the phone was probably messed up when it was hacked. This is not a hardware problem, or if it is, it isn't one you can fix.
    You can try repeating these steps with a different computer and a different cable. If that fails also the phone is probably not repairable.

  • When i tried updating my iphone 4 to the latest IOS version 7.1.1 and at the end of the update it has the icon connect to itunes. When i try connecting to itunes it still doesnt program. Why is this? How can i fix it?

    When i tried updating my iphone 4 to the latest IOS version 7.1.1 it was updating until the end of the update where it had an icon which said connect to itunes. When i try connecting to itunes on my laptop it still doesnt program, by the way my itunes has the latest updae. Why is this? How can i fix it?

    Hey there Raymondd2014,
    It sounds like you had been updating the phone and now it is in recovery mode. Take a look at this info first:
    If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
    If you are unable to get out of Recovery Mode, use the following article to restore your device with iTunes:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    If you don't see your device in iTunes follow these steps for Windows.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?

    I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?

    You would only be able to restore to a backup to iCloud or iTunes:
    Restore from Backup
    Cheers,
    GB

  • Hi, I bought an iPod 2 and I jailbreaked it before. I tried to download the iOS 5.0.1 from the Settings icon on my iPad 2 and then my iPad wouldn't turn on anymore and it kept on showing a screen with an arrow pointing to an iTunes symbol.

    Hi, I bought an iPod 2 and I jailbreaked it before. I tried to download the iOS 5.0.1 from the Settings icon on my iPad 2 but then my iPad wouldn't turn on anymore and it kept on showing a screen with an arrow pointing to an iTunes symbol. I later learned that this was the recovery screen so I tried to put it out of the recovery mode by pressing the home button and power button simultaneously, but the screen kept on returning back to the recovery screen. I could not restore the iPad 2 on iTunes either, so I downloaded Tiny Umbrella 5.10.01 and tried to save the shsh. However, under the recovering devices section on the left side, my iPad did not appear and I only got a device titled ?18092..... I tried to save the shsh of this ?18902... anyways but this did not work. So, I clicked on the device and pressed the exit recovery but then my iPad2 screen went black with a white apple logo in the middle. This logo keeps on dimming and disappearing and even when I plug my iPad 2 to the computer, neither my iTunes nor the Tiny Umbrella notice it. I need urgent help! 

    eddiekero wrote:
    Hi, I bought an iPod 2 and I jailbreaked it before. I tried to download the iOS 5.0.1 from the Settings icon on my iPad 2 but then my iPad wouldn't turn on anymore and it kept on showing a screen with an arrow pointing to an iTunes symbol. I later learned that this was the recovery screen so I tried to put it out of the recovery mode by pressing the home button and power button simultaneously, but the screen kept on returning back to the recovery screen. I could not restore the iPad 2 on iTunes either, so I downloaded Tiny Umbrella 5.10.01 and tried to save the shsh. However, under the recovering devices section on the left side, my iPad did not appear and I only got a device titled ?18092..... I tried to save the shsh of this ?18902... anyways but this did not work. So, I clicked on the device and pressed the exit recovery but then my iPad2 screen went black with a white apple logo in the middle. This logo keeps on dimming and disappearing and even when I plug my iPad 2 to the computer, neither my iTunes nor the Tiny Umbrella notice it. I need urgent help! 
    At this point only a restore will fix your issue.

  • I have an ipad1 and would like to update it to the latest iOS version. Can it be done?

    I have an ipad1 and would like to update it to the latest iOS version. Can it be done?

    Rodelo wrote:
    Netflix is getting a little funky.. Not working properly...
    Standard troubleshooting...
    1. Try a Restart by pressing the sleep/lock button until you see the slider.  Slide to power off.  Restart by pressing the sleep/lock button until you see the Apple logo.
    2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo. Takes about 5-15 secs of button holding and you won't lose any data or settings.
    3. Remove apps from Recently Used (multi-tasking) list...
    - From any Home Screen, double tap the home button to bring up the Recents List
    - Swipe up on the app preview card to remove it from the list
    - Press the home button when done.

  • My Iphone 3s is stuck and will not open, I have an image of a USB cord with an arrow pointing up to the Itune music Icon and my phone won't open or be recognized by itunes or my computer.

    My Iphone 3s is stuck and will not open, I have an image of a USB cord with an arrow pointing up to the Itune music Icon and my phone won't open or be recognized by itunes or my computer. What do I do now?

    Try restoring it using Recovery Mode.

  • HT2188 How can I update to the latest ios version on my ipod touch?

    How can I update to the latest ios version on my ipod touch?

    Check to see what model of iPod you have:
    http://support.apple.com/kb/HT1353
    If you have a second-generation iPod, the last version of iOS it can run is iOS 4.2.1. If you have a 3rd or 4th generation iPod touch, see:
    http://support.apple.com/kb/HT4972
    Regards.

  • I just upgraded my iPhone 5s yesterday to the latest iOS version. Today, I can't get FaceBook to open at all on my phone. Any ideas?

    I just upgraded my iPhone 5s yesterday to the latest iOS version. Today, I can't get the facebook app on my phone to even open. Any ideas?  I already tried shutting the phone off and restarting, but it didn't change anything. Thanks for any suggestions that will help.

    Do you have the latest FaceBook app version installed?
    If so, try a reset which is similar to a computer restart and is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.

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