I backed up my macbook pro before they intalled a new hard drive but when I reinstalled, my book says it isn't compatible with Maverick and I can't get the last year of pictures or files back.

I backed up my macbook pro before having a new hard drive installed. They installed Maverick for me, but now My Book says its not compatible and I can't restore my files and pictures from the external hard drive. What can I do?

Simple if you have a complete backup of your old drive erase the new one and restore from your Time Machine backup. That will put your Mac back to exactly like it was before you had the hard drive changed.
In all honesty I have no idea why most all the Apple stores upgrade every Mac that comes through to Mavericks.
To do the erasing and restoring you need to either boot from the original system discs that came with your Mac or if it came with either Lion or Mt Lion use the Online Internet Recovery system. To boot to that at startup hold down the Command + Option/alt + r keys and keep them held down until you see a globe on the screen. Once thje Mac OS X Utilities screen loads use Disk Utility to Repartition the drive as one partiotion to remove all data from it. Then when that is done exot disk Utility and select Restore from Time Machine Backup. Have the TM backup drive connected before you start this process.

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You might be in a bind. While is is normal for new Macs that shipped with Lion to omit a system installation DVD, yours was running Snow Leopard. Apple included a system installation CD or DVD for every computer that shipped with every computer through Snow Leopard. Lion was installed on every machine built starting about August 2011, ending the DVD era.
Apparently your computer had been sitting in someone's inventory for a while, but that's no excuse for them to have removed the DVD from its box.
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http://support.apple.com/kb/HT4718
I suspect Lion Recovery may not work since "your computer's eligibility for Lion will be verified with Apple" and you appear not to have purchased it.
Please let me know what happens when you attempt to boot Lion Recovery.

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You need to go to iTunes on a computer and sign in with the Apple ID you made the purchases under. Then click on your ID, then on Account Info. You will see a Purchase History section. Click on "See All" to go to the detail page where you can put in a date range to view all iTunes and App Store purchases as well as Gift Cards or other purchases made with that Apple ID.
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1. Yes, unless a problem occurs.
2. No, you’re not.
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My aperture library lives on an external hard drive that is corrupt and I can not locate the library. I do have it backed up with TM. How do I safely restore the library from TM to my laptop? I am using the newest version of aperture on my macbook pr

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Hello Sandra,
The article linked below details how to go about restoring items from Time Machine in Snow Leopard.
Mac OS X 10.6: Recovering items using Time Machine and Spotlight
http://support.apple.com/kb/PH6379
Sincerely,
Allen

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I just installed a larger hard drive, and used my Time Machine Backup to transfer my files back to the new hard drive. When I open Iphoto, my thumbnails are there, but they aren't linked back to the actual photos. I see the original photo files in my HD. Is there a way to link the Iphoto thumbnails back to the original files?

Use the Firewire cable and t boot the old Mac's hard drive to the new Mac's desktop and transfer your entire iPhoto folder.
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How do I get my MacBook Pro to recognize my Toshiba external hard drive?

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natgray17 wrote:
I don't know about your first question... I went to finder, preferences, then general but I didn't see anything for the hard drive.
Huh, in the Finder menu, Preferences, you will see this:
Nope, disk utility cannot see it. I've tried unplugging it and plugging it back in but it still won't recognize it.puter that's a Mac...
If DU cannot see it then the preferences is just an academic exercise.
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What do you mean from a Windows machine? It's a Toshiba hard drive and I put my music on it from my home computer that's a Mac...
Which is all I wanted to know, i.e., whether the drive came from a Winows machine. So it's been formatted and created on a mac. Therefore it should mount on this other mac machine. So it most likely is a power problem.

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But however you do choose to link the two machines...
Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
Then launch iPhoto. That's it.
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I backed up my macbook pro before they intalled a new hard drive but when I reinstalled, my book says it isn't compatible with Maverick and I can't get the last year of pictures or files back.

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