I began downloading and installing an update to Creative Cloud and got an error message. Now I cannot access Creative Cloud at all. Please advise.

I just tried to download and install an update to Creative Cloud and got an error message that the operation was unable to be completed. Now I cannot access Creative Cloud at all. Please advise.

Run the cleaner tool and reinstall everything from scratch.
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium

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While updating ipod touch 4 i got an error message now stuck with apple symbol and empty bar. can i restart ipod?

while updating ipod touch 4 i got an error message now stuck with apple symbol and empty bar. can i restart ipod?

- What was the error message?
- Try closing iTunes and then disconnect the iPod from the computer. Then reconnect the iPod. If the iPod shows in iTunes then you can try again. However, You should try to resolve the error message first.
- If iTunes does not see the iPod try reetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- I recommend that you come back with the what the error message said and the condition of the iPod and if it is visible in iTunes.

As I was in the process of updating Iphone via itunes, I got an error message now do I need to restore and lose all my media info

I need to know how do I use my phone now since I was in the process of updating the iphone via itunes, now it is in the mode of connecting to itunes! I really don't want to restore my phone as I may be losing all my media and other contact information! How do I get out of the stupid mode??

Your apps / music / photos etc are stored in iTunes on your computer.
Just do the Restore then re sync your iTunes media.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
Make sure and create a backup following the instructions at that link.

I installed Mountain Lion on my iMac. Now I cannot access the Internet. All the other computers and tablets have no problem. I did PRAM and MC reset, modem reset, etc., all the usual ju-ju. I also cannot connect on my local network to any other computer.

I installed Mountain Lion on my iMac. Now I cannot access the Internet. All the other computers and tablets on the network have no problem. I did PRAM and MC reset, modem reset, etc., all the usual ju-ju. I also cannot connect on my local network to any other computer. Yet Network control panel says I am connect to the modem, and Network Diagnosis says I am connected to the Internet. It's like the blind man who has eyes that cannot see. BTW, I am not some newbee. I have been a Machead since the early nineties and set up a half dozen networks, including the one I am using at home to which the iMac mysteriously is there but not. This has me stumped! I am considering going back to 10.7!

Select  ▹ System Preferences ▹ Network ▹ Advanced ▹ TCP/IP. What values are shown for the following:
Configure IPv4
IPv4 Address
Subnet Mask
Router

My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!

My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!

ME TOO. NOW MY IPHONE 6 PLUS IS SAME LIKE YOU.
iphone is diabled- connect to iTunes because i forget passcode.
i cannot connect iTunes because it's always asking to enter passcode on iphone.
So, i cannot make restore my iphone 6+. And then, I cann't erase "device" in icloud.
My iphone is new. No icloud. didn't connect to itune backage.
That's why I try to connect iTunes but it need to enter passcode.
So, my iphone just keep "iphone is disbled-connect to iTunes".
IPHONE 6 PLUS

After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!

After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!

Please follow this article:
http://support.apple.com/kb/TS1567
it should help
let me know

When I update my nano ipod I get an error message "User ipod cannot be updated. The disk couldnot be read from or written to." How can I overcome this error message.

In the iTunes window, when I update my nano ipod, I get an error message "User ipod cannot be updated. The disk could not be read from or written to." How can I overcome this error message.

Hello there dilip77707,
It sounds like you are getting this error message that your iPod cannot be read from or written to when you are trying to update your iPod Nano. I recommend the troubleshooting from the following article to help you get that resolved. Its pretty straight forward, just start at the top and work your way down as needed:
'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod
Thank you for using Apple Support Communities.
All the very best,
Sterling

Hi there, got 3 issues at once.... 1) can't download the latest itune version (it simply stops, not even an error message) 2) can't access the itune store and in order to fix this i need the latest version 3) one of my ipods isn't recognised by itune

Hi there, got 3 issues at once....
1) can't download the latest itune version onto my PC (it simply stops, not even an error message)
2) can't access the itune store and in order to fix this i need the latest version - catch 22!
3) one of my ipods isn't recognised by itune, nit sure if because of the earlier problems?
.... thanks
S.

Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

HT4623 Tried to update my phone and got an error message Now I can't update or even restore my iphone! The screen just shows the plug and ITunes!

Tried to update my iphone 4 and got an error message. Now I can't update my phone or even restore it!!

Hi phaniemae528,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

Tried to install 10.4, got an error message, now nothing works!!

So I got an 800Mhz eMac for my mother. It came with 10.2.8, she needed 10.4 to be able to install Skype. I got 10.4 on 16 discs and started installing it, at disc 9, I got an error message. After that it told me to insert OSX INSTALL disc 2. Everytime I put it in, it spits it back out, I tried every other disc, doesn't change anything. Tried restarting by putting in Disc 1 and doing the C button start-up, doesn't change anything. I even tried other restore discs that I have and no result.
Please Help, thank you

You will probably have to erase and install the operating system using the good disk. You may be able to backup if you can use Target Disk Mode to retrieve your critical data of the machine to another Mac.
http://docs.info.apple.com/article.html?artnum=58583
Furthermore you have broken your friend's license agreement by installing those disks on your computer. They are only licensed for use with your friend's computer.
In the future never try to circumvent the law like this, it can land you in deep trouble.
Once you are done backing up, use the startup manager to start the good disk, and go through the procedure to erase and install from the options of installation when you nothing but a keyboard and mouse connected:
http://docs.info.apple.com/article.html?artnum=106178

Tried updating my iphone 5s only to get error message now my phone is frozen

my phone is now locked showing that it is connected to itunes after i had tried to update it i got an error message saying it had faled , how do i restore it to get it working again ?

Hi dazzerrc,
If you had an issue during a software update of your iPhone and you are now seeing a icon screen directing you to connect to iTunes, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

My Apple Store App has locked up when trying to download and install upgrade 10.9.3. I get an error message NSURLE ERROR Domain error - 1012

When attempting to upgrade to 10.9.3 my Aple Store app locked up and gave me an error code of NSURLE ERROR Domain error-1012. It still thinks I need the upgrade even thogh I have successfully downloaded and installed it through another source. How can I correct this?

Hi,
That's because the download on the App store is to bussy.
I hat yersterday the same message ... after a fuw hours everything whas back to normal.
This is NOT your Mac or internet connection.
Dimaxum

HT201210 hey, i cant access the itunes store or log into the app world. i have attempted to download the latest ios6, and it cut of with an error message that said : cannot access the itunes store

hello, cant access the itunes store or log in with my apple id as i get an error message saying cant connect to the i tunes store. i even attempted to download the latest ios6 which cut of. just does not want to accept my apple id

Hi Mr Lenz
I had the exact same problem yesterday when i tried to get some music from the store. The same messages appeared on my screen. I just waited for an hour or so and logged on again with no problem. I was able to download music normally. Perhaps there was a momentary glitch at the iTunes store at that time.
You might try to log on again and see what happens.
Rick

I installed the 10.5 update on my Vista computer. Could not access itunes store. So I uploaded a previous version. Now I cannot access the itunes at all. I get this message:The file I tunes libray.itl cannot be read because it was created by a newer

version.
Help! I can't access anything. This all started because I was unable to get my ipod to play via USB in my vehicle.It reccognized it and saw the songs, but wouldn't play.
I need to get my library back!

See Empty/corrupt iTunes library after upgrade/crash.
tt2

In am unable to install pluggins, updates or a toolbar I get an error message each time.

I get this error message: "Firefox could not install the file at
http://releases.mozilla.org/pub/mozilla.org/addons/1122/tab_mix_plus-0.3.8.4-fx.xpi
because: Unexpected installation error..."

For details on fixing that error see https://support.mozilla.com/kb/Unexpected+installation+error+-203+when+installing+add-ons

I began downloading and installing an update to Creative Cloud and got an error message. Now I cannot access Creative Cloud at all. Please advise.

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