I bought 3 iPhone 4s and each should have 5gb of cloud. I want to only use my one iTunes ID. How can I get this storage space increased to the 15 GB?

iCloud storage is not allocated by device. iCloud storage is allocated to your iCloud AppleID. You get 5GB of iCloud storage.

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I have burned CDs before from 2gb to 7gb using different types of discs. Now I get this error message Apple error The disc can't be burned because communication between the computer and the disc drive failed (error code 0x80020022). What should I do

I have burned CDs before from 2gb to 7gb using different types of discs. Now I get this error message Apple error The disc can't be burned because communication between the computer and the disc drive failed (error code 0x80020022). What should I do

Reset the SMC, as per > Resetting the System Management Controller (SMC)
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.
Then zap the PRAM/NVRAM as per > About NVRAM and PRAM
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.
Then retry the Disc Drive.

Hi, Unfortunately my Laptop has died (which had my iTunes on it). I want to ensure my music on my iPhone 5 and my iPad Air are backed up. Also, I want to sort my music in the way I used to with iTunes. How can I do this with just these two devices?

Hi, Unfortunately my Laptop has died (which had my iTunes on it). I want to ensure my music on my iPhone 5 and my iPad Air are backed up. Also, I want to sort my music in the way I used to with iTunes. How can I do this with just these two devices, i.e. NO Computer? Can the iCloud help? Why can't I download iTunes (i.e. my library as I saw it on the computer) to these devices? Thanks to anyone who can help me here.

You can change the email address of one's appleID...
I'd recommend changing moms email to yours to get a good backup on the Mac
Then switch mom's back to hers
Then change your account to the same email you used.
I've done something similar when I needed to update my Apple account (one ID changing email addresses and phone)

I have 8 charges on my debit card within a matter of 30 minutes for the same amount. Contacted my bank but i need a letter from itunes. How can i get this for the bank to reverse charges since it's debit card?

I have 8 charges on my debit card within a matter of 30 minutes for the same amount. I notified my bank but the bank is asking for itunes to send them a fax. How can i get this?

If possible, I suggest changing to a credit card.
1) There is a max $50 in stolen dollars.
2) It is easy to dispute a charge. You call the credit card company. Complain. They call the retailer & refund you the money.
Robert

If I have a document in Microsoft word but now have on the Mac and the format is completely off. How can I get this to be right on the mac

I need Help with my Mac. We have a document that is on a thumb drive that was typed on a dell PC. We have a Mac at home and need to print the document. How do I get it to look the same as when on Microsoft word?

try NeoOffice or OpenOffice. I don't know what apps you have. Pages might open it or TextEdit, but, again, I don't know. All I can do is suggest. If you are really a stickler for format, if you're on that dell PC again, try saving the document as a .pdf and then putting it on the thumb drive.
JB

I have downloaded os lion but can't see it on both accounts on my new Imac. How can I get this to operate on both the administrator and guest desktops?

After downloading lion in the guest area on my imac, how do I enable it to have an affect on the other accounts?

You can only install software from the admin account, so you will need to transfer the Lion installer application to your admin account or re-download it when logged into the admin account.

I have updated to version 6 twice, I am using Windows XP, yet every time it states I am not updated, my browser looks like the old one? How can I get this fixed to look like the new browser version?

I still have all the menu options at top... (ex:File, Edit, View...ect) Looks like old version, Under Help it says version 6, yet when I open it, it states I am not updated..
I would like to get the new version, please help! Thanks, Kristal

are you doing the update with admin privileges?
has caused quiet update failures for me in the past...

I downloaded Adobe Lightroom and Photoshop on my Macbook laptop, now I would like to use on my iMac. How can I do this?

If possible, I do not want to download Adobe Creative Suite again onto my new iMac, at least pay for it all over again. How can I use the programs on both devices?

Shoot, I've been waiting for several hours on the Customer Care Chat. I've got the Creative Cloud to download onto the new computer without a problem. Now I need to know how to access my photos from the Cloud, or from my external hard drive. I can't see the photos when I browse to the Lightroom folder on my drive... Thank you for any help!! I'm excited to get to work on my new iMac!

HT4929 I have os x 10.6.8. When I try to update it says there are no updates for my sytstem. I want to get iCloud on my Mac Book Pro and one of the requirements is 10.7.2 how can I get this done?

I have os x 10.6.8. When I try to update it says there are no updates for my system. I want to get iCloud on my Mac Book Pro and one of the requirements is 10.7.2 how can I get this done?

Welcome to the Apple Community.
You can purchase Lion from the Mac App Store. You will need to meet the requirements for Lion, but the Mac App Store will tell you whether your Mac is capable of running Lion or not.

I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF Help how can I get this resolved??

I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF> Help how can I get this resolved??

Run the cleaner, reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
And don't bother with running any updates unless you really need them or they fix a critical issue relevant to your workflow.
Mylenium

HT201272 My ipod touch will not update a paid app---Strange Rain. using version 4.2.1. How can I get this installed and updated?

I have updated to the supposed newest version for my touch.
But it still will not sync and update my Strange Rain app.
How can I get this back?

According to the product description the latest version of this app requires ios 4.3 or later.
You would have to use your copy of the older version.

HT1222 I visited the USA and bought an Apple iPhone 4 5.1.1, the latest model. I would like to unlock it and use in my country. How can I get it unlocked so the I can use my local micro sim card? What info about it do you need to assist me in unlocking

I visited the USA and bought an Apple iPhone 4 5.1.1, the latest model. I would like to unlock it and use in my country. How can I get it unlocked so the I can use my local micro sim card? What info about it do you need to assist me in unlocking it?

Sounds like you bought an AT&T no contract phone. You will need to contact AT&T for unlocking but they are only doing so for current and previous account holders. If you have never had service with them they will not unlock your phone.

My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?

My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?

Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email

I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email

If the machine was upgraded to Lion 10.7.x by the original owner then you bought an illegal license of Lion and also of any other applications that the seller said came pre-installed, this assumes the seller did not include original install media. In that case you need to contact the seller for the original install DVDs that came with the machine re-install up to Snow Leopard 10.6.8 and then purchase Mountain Lion ($20) and the applications you want or need. If the seller cannot come up with the original install discs then you can buy them from a nominal cost from AppleCare..

My iPhone is stolen. How can I get my address book back from the iCloud? I should have synchronized my iPad address book. However, I loss some recent contacts from iPhone.

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I use my iPad to get the address book backed up by iCloud from my iPhone. However, I cannot see the recent new contacts from my iPad. Is there anyway to check the iCloud server to see if my address book backup from my iPhone is still there?

I bought 3 iPhone 4s and each should have 5gb of cloud. I want to only use my one iTunes ID. How can I get this storage space increased to the 15 GB?

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