I bought a 2nd hand iPod touch 5th gen. There is an iCloud account sign in but it is not verified. It's all grated out and the only thing that is not grayed out is the "check mail" what should I do to remove it and sign in my new iCloud account? pls help

I cannot also restore the iPod touch because the 'find my iPod touch" is on but I cannot click anything. just the "check email" to verify account

You are running into the activation lock'
iCloud: Find My iPhone Activation Lock in iOS 7
If you can't get the previous owner to remove it from theri account
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
all you have is a thin brick. I would then return the iPod for a refund.

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I have bought a 2nd hand iPod Touch

I have bought a 2nd hand iPod Touch ( told it was 3rd Gen, IOS 1.1.5) I have no APP STORE and cannot see how to add apps to the iPod Touch
I can connect through Itunes via the PC but cannot seem to find a way to add apps to it.
I've tried a Factory reset/upgrade and nothing has changed. If i try to connect to Itunes via the iPod Touch , even though I have a good internet connection, I get "Cannot connect to iTunes Store"

You have the original (1G) iPod touch. Those can go as high as 3.1.3 that you get here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
You can confirm since the 1G does not have volume buttons on the upper left edge.
Identifying iPod models
You need iOS 2 or later for apps.
There are not that many apps now compatible. To more easily find them:
Old Apps
VintApps 3.1.3 for iPhone, iPod touch, and iPad on the iTunes App Store
apps for ios 4.2.1: Apple Support Communities
Finding iOS 4.2.1 Apps Compatible with Older Devices - Apple Club
HT4972 Touch Game 4.2.1 Apps: Apple Support Communities
apps for 4.2.1 (also works for 3.1.3)
Tip - Finding 4.2.1 apps that work on an...: Apple Support Communities
4.2.1 iPod 2nd generation unable to use any...: Apple Support Communities

I bought a 2nd hand ipod touch (no camera 1) and it says when i download apps need to update to 4.3 but the newest update is 4.2

Hi i bought a 2nd hand ipod touch (it has no camera so don't know the generation). i have restored it to factory settings & did the update on the mac. but when i plug it to itunes it has update of 4.2.1 & says it has the newest updates. but when i try to download apps in the app store it says i need update 4.3 but my itunes wont do this. how do i get it to update etc or download apps (this was for my God-daughters 8th birthday)

The 2G iPod can only go as high as iOS 4.2.1
To help find compatible apps
Old Apps
VintApps 3.1.3 for iPhone, iPod touch, and iPad on the iTunes App Store
apps for ios 4.2.1: Apple Support Communities
Finding iOS 4.2.1 Apps Compatible with Older Devices - Apple Club
HT4972 Touch Game 4.2.1 Apps: Apple Support Communities
apps for 4.2.1 (also works for 3.1.3)
Tip - Finding 4.2.1 apps that work on an...: Apple Support Communities
4.2.1 iPod 2nd generation unable to use any...: Apple Support Communities

Hello I have just purchased a 2nd hand Ipod touch 4th Gen, I cannot seem to delete the Apple ID in the message settings of the previous owner?

Hello I have just purchased a 2nd hand Ipod touch 4th Gen, I cannot seem to delete the Apple ID in the message settings of the previous owner?

Go to Settings>General>Reset>Erase all Content and Settings. Then setup the iPod with your account.
If necessary, place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software

I bought an iPod touch 5th gen off of amazon in near perfect condition but it is the one without the camera in the back. Is there a way I could exchange it for a different iPod

iPod touch 5th gen IOS 8.2

Return it to the vendor and get your money back. Go buy a different model elsewhere or from the same vendor.

Bought a 2nd hand ipod touch haven't got the option for software update any ideas?

how can you update the software if you haven't got the option ?

Update it from iTunes on a computer as described at the bottom of this article; there isn't a Software Update option in General on iOS versions prior to 5.0. It can only be updated directly to the newest iOS release supported by the device’s hardware.
The maximum iOS version for the first generation iPod touch and original iPhone is 3.1.3.
The maximum iOS version for the second generation iPod touch and the iPhone 3G is 4.2.1.
The maximum iOS version for the third generation iPod touch and original iPad is 5.1.1.
The maximum iOS version for the fourth generation iPod touch and iPhone 3GS is 6.1.6.
If you don't know what device you have, append the last three characters of its serial number to http://www.everymac.com/ultimate-mac-lookup/?search_keywords= and load the page.
(110338)

Hi i bought a second hand ipod touch 1st gen it cannot connect to itunes store at all i have tryed restoring and differant usb ports, please help as its for my 6 yearold to play apps on and i cant down lode any even from my itunes..

Please could some one help..

What happens when you try to connect to the iTunes store? Error message?
What iOS is on the iPod? Settings>General>About>version
For apps you need at least iOS 2. The last update for the 1G is 3.1.3 that you get here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
However, there are not that many apps compatible with the 1G even with 3.1.3.

IPod touch (5th gen) has a hardly any of my music on it while iTunes says it has all the songs on I put on it. WHAT EVIL IS THIS? Help me slay is horrible bug.

I just got this thing for my birthday after having two 160GB classics stolen in a row and I'm beyond stoked to have my music back. It worked great for a few days and after putting some music on one day, I ejected (safely) it and then unplugged it. NO MUSIC ON THE IPOD.I plug it back in frantically and see that ALL THE MUSIC I put on IS STILL ON THE DEVICE according to ITUNES. However when I open up that sweet music app I've got about 15 songs. My heart has been crushed and another apple product has done be dirty. I have faith in this 4 day old device still. Please help me before I smash it up and throw a piece at every apple store.
Additional info - I just downloaded the new iTunes (12.1) Maybe then new version is Satan in disguise. The new red logo is pretty convincing however, it was only after I used 12.1 that this happened. It would surprise me the latest and greatest version shorts me. Please help me get my music working again so I can stop complaining about Apple products for awhile.

Yep the problem is with the new iTunes update (12.1.0.50 for the Mac version, I don't recall the number of the Windows version) and the worst part is that I don't think there's a way to solve the problem except for waiting for the next update hoping it will correct this bug.
It happened to me too, and to many other users: every time I try to sync the device (I use a 4th gen iPod touch), all of the songs get deleted. I have to put sync them all again (and I have a HUGE number of songs, so it's extremely annoying).
I tried putting in DFU mode, safe starting, restoring both from backup and as a new iPod on many computers, but nothing of that solved the problem.
I spoke to an Apple technician but he knew nothing about it, he suggested me there was a problem with my computer (that's impossible, it's brand new, and the problem occurs on other computers too! What's the chance of having the same damage on two different machines - a Mac and a PC - at the same time?)
Finally, I noticed that if I sync my iPod on a computer with an older version of iTunes the problem doesn't happen.
All of this was nearly a month ago... still no updates :\

My ipod touch 5th gen is stuck on connect to itunes screen, but when I connect it it doesn't update or restore my ipod. what to do?

I've been trying all day to update or restore my ipod but it won't go through without running into a last minute "error".

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS2972 Troubleshoot HOME SHARING. Everything is connected. Everything is up to date. Everything is turned on. Everthing is enabled and My network works!! The ONLY thing that is not working is Home Sharing and this JUST happened after I updated iTunes.

I had NO problem with Home Sharing until I updated iTunes. INSTANTLY, Home Sharing quit. I have two AppleTV's, two computers running Win7 and iTunes. All have worked seamlesly until I updated iTunes last night. I have tried all of the Home Sharing trouble shooting suggestion with no luck. My network connections are good and I can stream EVERYTHING ( Netflix, Youtube, NetRadio etc ) EXCEPT I cannont connect to Home Sharing. What gives Apple Support? Where is the fix? Anyone?

Has there been any response that helped? Why hasn't someone from Apple responded with a solution? This post was created back in 2012 and I did an update on my iTunes to 12.1.1.4 and all of a sudden my Home Sharing stopped working. I even reset my settings on my Apple TV hoping that would work and no, it didnt. Does anyone have a solution?

I have an iPod Nano that is synced to my mac, but it is sent in for the battery issue. Anyway, I have bought a 2nd gerneration Ipod touch and I want to now sync it to my mac, but it does not show up in the left menu bar. Please help. Thanks All!

I have an iPod Nano that is synced to my mac, but it is sent in for the battery issue. Anyway, I have bought a 2nd gerneration Ipod touch and I want to now sync it to my mac, but it does not show up in the left menu bar. Please help. Thanks All!

http://support.apple.com/kb/TS1591
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

If i factory reset my ipod touch(5th gen), can i reset it as the option 'set up as new ipod', and then i can just go into the app store/itunes store and restore my music and apps and not icloud with photos and ect?

if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
and i hope you understand my problem..
i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
-sierra

Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

Just bought a second hand iPod Touch 32GB 4th Gen. The IOS is currently 4.3.5 and when I try to update to the latest, the connection continually times out. Can you help?

Hi All,
First ever post on here but I feel that my options are slowly running out. I've just bought a second hand iPod Touch 32GB 4th Gen. It was reset to factory settings meaning that that software was 4.3.5
As soon as I plug it into iTunes it asks me to update to the latest version. I click for it to go ahead but the connection times out (error code 3259)
I've been on the phone to apple for over an hour and we still couldn't resolve the issue. We tried disabling the firewall, uninstalling AVG, diabling pop up blockers, checking the LAN settings, disabling the router security and anything else we could think of.
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Has anyone got any ideas?

You said:
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Just what did yo do to gt iTunes to see the download:

My ipod touch 5th gen. 16gb ios 8.1.2 wont turn on, i press the power button and nothing happens, and my home button doesnt work, PLEASE HELP ME OUT!!!

My ipod touch 5th gen. 16gb ios 8.1.2 wont turn on, i press the power button and nothing happens, and my home button doesnt work, PLEASE HELP ME OUT!!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Is there any way to get my photos and videos off a ipod touch 5th gen that went through the was and does not work anymore?

My ipod touch 5th gen went through the wash the other day while it was on and it came out not working at all. I was wondering if there was a way to get any of my photos and videos off of it so i could put them on my computer. Anything will do, from do it yourself methods to companies that will do it for you.

- If they are in an iPod backup then restore another iPod, iPad or iPhone from that backup. See the restore topic of:
iOS: How to back up
- If they are in the iTunes backup then get them from the backup by:
Recover iPhone, iPad or iPod photos from backups with Picturescue
- If you used PhotoStream then try getting photos (only) from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- A data recovery company can likely get them off the iPod. Be prepared to pay alot. Google for iPhone data recovery

I bought a 2nd hand iPod touch 5th gen. There is an iCloud account sign in but it is not verified. It's all grated out and the only thing that is not grayed out is the "check mail" what should I do to remove it and sign in my new iCloud account? pls help

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