I bought a book for £10.99. When downloaded, it showed it had only 46 pages and had loads of spelling mistakes. How can I get my money back from iBooks?

I downloaded a book from iBooks and it only had 46 pages and had loads of spelling errors. How can I claim my money back? Before the download, it did not show how many pages the book contained like it normally does.

use the Report a Problem link on your receipt or in the purchases area of you iTunes account.

Similar Messages

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    When I switched computers my songs now cut off and don't play out.  How can I get my songs back to play fully that I purchased from ITunes over the past years?

    Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

  • HT4098 How can I get my money back from app store when I did not renew my app

    I didn't not renew the app that I never really use and now the apple store charge me from my card. How can I get my money back and what number I should call because I totally lost at apple store and don't know what to do. This is really frustrated that apple have this kind of customer service... could someone help?

    These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).
    If the apps aren't working as described in the store then you could the report a problem link from your purchase history : http://support.apple.com/kb/HT1933

  • HT204053 I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have a Phone support for this area)

    I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
    Please, help me :)

    Your best bet would be to try resetting the password to the account that you would like to use via iForgot
    Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
    After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

  • Yesterday i downloaded lion osx for 23 euros,it already was on my mac but apple took my money ???how can i get my money back ??

    i finally bought a Mac a few days ago but it doesn't seem so easy to start .Yesterday i decided to download the last version of osx (10.4.7 ?)but it took too much time to be obvious...tomorrow i can see that the version i bought already was on the hd when i payed for it first...how can i get my money back ?

    Hi..
    Since you just purchased the Mac, it can pre installed with Lion.
    Yesterday i decided to download the last version of osx (10.4.7 ?
    v10.7.4 is the lastest version available for Lion currently.
    The problem is that the App Store has no way of knowing that your Mac already had Lion installed, that's why you were charged.
    Apple's policy states that, "all sales are final" >  iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    But yoy can take advantage of that download to create an installtion disc >  How to create an OS X Lion installation disc | MacFixIt - CNET Reviews

  • My computer broke down and now i bought a new  Mac,  how can i get my music back from iTunes??

    my computer broke down and now i bought a new  Mac,  how can i get my music back from iTunes??

    Unless you subscribe to iTunes Match , Apple does not keep a backup of your iTunes library.  Even then it is not the library as it exists on your computer, but some version of the media, and only media files, not playlists.  Even then not all media are definitely available since anything removed from the iTunes Store since you purchased it is not available for re-download.
    FAQ: Why iTunes Match Can Not Be Used as a Backup - https://discussions.apple.com/docs/DOC-4112
    Using Match as a backup for iTunes - https://discussions.apple.com/message/17039436#17039436
    In your case it sounds like you will have to obtain non iTunes purchases from their original source or a backup you may have made at some time in the past.

  • HT201209 How can I get my money back if someone gifts me after I bought it on iTunes?

    How can I get my money back if someone gifts me after I bought it on iTunes?
    Emmy

    The person who sent you the gift can either try resending it to somebody who doesn't already have it, or they can try contacting iTunes support and see if they can get a refund or credit for their gift : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1657 Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

    Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

    Hey grossa2,
    First, here is a way to report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
    iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
    http://support.apple.com/kb/TS1362
    Take care,
    Delgadoh

  • TS1702 I bought a budget sheet app from the apple store, there is no option of sub category given and therefore the app doesn't function can I get its money back ?

    I bought a budget sheet app from the apple store, there is no option of sub category given and therefore the app doesn't function can I get its money back ?

    Actually, wrong.
    The tech support people can help with Playbook purchased apps. If you've called and they said they cannot, you were lied to.
    Even in the link you posted, in #10, it states clearly "App Refund related matters are handled by BlackBerry Customer Care." That, my friend is accessed by the support number. Again, if you were told otherwise, you should inform them of such or ask for a manage/supervisor.
    And, you don't have a "Partner ID" because you are not a "Partner". The section you're referring to applies to mobile providers, which are the Partners.
    Good luck.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I purchased a phone recording app for 9.99 and it doesn't work. How do I get my money back

    I purchased an App for 9.99 yesterday and it doesn't work. How do I get my money back?

    Go to this site...
    https://getsupport.apple.com/Issues.action
    Report the issue to an Apple representative.

  • I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

    I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

    Assuming you bought the song at the iTunes Store, you can go here
    http://www.apple.com/support/itunes/
    and follow one of the "paths" to get what you need or to an Apple customer support employee.  One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
    The iTunes app also has a way to report a problem with a purchase.  Select iTunes Store in the sidebar (of the iTunes window).  Toward the upper right corner, click on your Apple ID.  This gets you to your Account Information screen.  Find Purchase History and click See All.  On that screen, you can select a specific purchase with that problem, and Report a Problem.
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  • HT2534 I was charged for songs on my credit card but I had an iTunes card and they deducted from that too so I was double charged .  How do I get my money back from iTunes

    I was charged for some songs that I purchased but I had an iTunes card and they deducted that too how do I get my money back from itunes

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

    I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • I thought that iMovie/iphoto/garageband were free but i received an email confirming that i bought these program. how can i get my money back?

    thought that iMovie/iphoto/garageband were free but i received an email confirming that i bought these program. how can i get my money back?

    The question is ... Did you buy them, accidentally or otherwise?   They are all part of iLife, the latest version of which is iLife 11.
    iMovie/Garage band can all be bought through the App store as separate programs; iPhoto is a free update.

  • I bought an app which is scam, how can I get my money back?

    I bought an app which is scam, how can I get my money back?

    How to report an issue with Your iTunes Store purchase

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