I bought a book on itunes, and can't open it. tried to send it to my iphone so i could read it there and it won't let me carry it over. I have updated Ibook on my iphone. What do I do? I do not want to buy the book again.

You won't be able to open it on your computer, ibooks can currently only be read in the iBooks app on an iPad, iPhone and iPod Touch. How were you trying to get it to your phone, syncing it by selecting it on the iPhone's Books tab when connected to your computer's iTunes, or by dragging-and-dropping it from the Books part of your iTunes library over and onto the iPhone 'device' ? Another option is to try re-downloading it directly in the iBooks app on your iPhone via the Purchased tab in the ibookstore in it (re-downloading).

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I recorded a long voice memo and can't listen to it or send it to my email. It keeps saying "preparing failed and "name" is being optimized for sharing at this time" help

I recorded a long voice memo and can't listen to it or send it to my email. It keeps saying "preparing failed and "is being optimized for sharing at this time" help!!

Hi there,
The recording is an hour and 25 mins.
I have never been able to listen to it. When I hit play, it freezes and
doesn't play.
I get the error message when I'm trying to send to myself.
Love and Light,
Jacqueline
*“My soul is from elsewhere, I'm sure of that, and I intend to end up
there.” *
<< Personal information removed to comply with Verizon Wireless Terms of Service >>

Giving old ipad to partner after using it for six months. Icloud, FaceTime and store Apple Id revised no problem. I'd like to change my iMessage user id too. It won't let me. Anyone know how?

Giving old ipad to partner after using it for six months. Icloud, FaceTime and store Apple ID revised no problem. I'd like to change my iMessage user id too. It won't let me. Anyone know how?

Look at this link.
Giving your former iPad to a spouse or family member: the quick guide
http://www.tuaw.com/2012/03/17/giving-your-former-ipad-to-a-spouse-or-family-mem ber-the-quick/
 Cheers, Tom

Updated itunes to 12.1 and can't burn playlist. Error "attempt to burn disc failed, disc cannot be read or written to" have tried every troubleshooting solution to no avail. please help!

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Greetings akite2high,
If you are having an issue with being unable to burn a CD using iTunes on your Windows computer, I would suggest that you troubleshoot using the steps in this article -
Can't burn a CD in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

HT4623 i have just loaded the latest update on my iphne now the phone is asking to connect to itunes and phone is locked, frozen and can't open up need help now desperatly

i have just loaded the latest update on my iphne now the phone is asking to connect to itunes and phone is locked, frozen and can't open up need help now desperatly

Same problem with the update, and iTunes can't find my device. I've spent the last two hours researching this and trying everyone's ideas to no avail. I hope someone comes through. Super frustrating :////

HT5622 Hi I have a Macbook air & iPhone 4. what do I need to do if I want to buy a book (ebook) or an application that is not available in the iTunes store in my area i.e. Africa (Egypt)? Do I need to open a different account in the iTunes store in the ot

Hi
I have a Macbook air & iPhone 4.
what do I need to do if I want to buy a book (ebook) or an application that is not available in the iTunes store in my area i.e. Africa (Egypt)?
Do I need to open a different account in the iTunes store in the other area i.e. USA ?
Please advice
Thank you

You can only buy content from your own country's store i.e. the Egyptian store if you are in Egypt - you need to be in a country to use its store, so to use the US store you will need to be in the US and have a US billing address on your account. If there is an app or any other item that you would like to be buy that isn't currently available in the Egyptian store then you can try requesting that it be added, but unless the app's developer or rights-holder agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html

HT201272 I purchased an audiobook in Nov 2012 using iPhone 4S and then upgraded to iPhone 5 in Dec. Now I am not seeing the audio book in purchase history in iTunes. This means I am not able to get the book in my new iPhone. Please help

I purchased an audiobook in Nov 2012 using iPhone 4S and then upgraded to iPhone 5 in Dec. Now I am not seeing the audio book in purchase history in iTunes. This means I am not able to get the book in my new iPhone. Please help.

Audiobooks are currently a one-time only download from the store. If you don't have it on your computer (audiobooks go into the Books part of your iTunes library) nor on a backup, then if it's still in the store you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT4759 I just updated my iPad to the new ios and now it won't let me use iCloud. I have been in my settings and it says I need to agree to the new t&c's but when I click to do it my device freezes. Any Idea what I can do as I can't download new app either

I just updated my iPad to the new ios and now it won't let me use iCloud. I have been in my settings and it says I need to agree to the new t&c's but when I click to do it my device freezes. Any Idea what I can do as I can't download new app either

Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
Maybe it's time to buy yourself a new iPod Touch.

What can I do if I have a new iTunes card, but still money left on an iTunes card from another country? The money I have left isn't enough to buy anything and iTunes won't let me change country until I have used all the money!

What can I do if I have got a new iTunes card, but still have got money left on an iTunes card from another country?
The money I have got left isn't enough to buy anything, but iTunes won't let me change country until I have used all the money!
Please help!!!!

Contact iTunes Customer Service and request assistance...
Apple - Support - iTunes Store - Contact Us

Since I have an iPhone and iTunes account can I open a me account or am I outa luck?

Since I have an iPhone and iTunes account can I open a me account or am I outa luck??

By "me" do you mean a MobileMe account? If so, then you can't as MobileMe is going to be terminated at the end of June. What you should look at is an iCloud account.

TS1362 i have downloaded an album off iTunes and some of the songs stop half way they just go silent! should i buy the album again? or what can i do to fix it?

i have downloaded an album off iTunes and some of the songs stop half way they just go silent! should i buy the album again? or what can i do to fix it?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I created a new itune id and cant purchase in app content. What can I do in order to not have to buy the game again and loose my progress?

I'd like to be able to purchase in app content but I receive a message that says I have to buy the game again due to the fact that I created a ne apple id. Is there any way to get around this issue?

Go back to your old Apple ID.

Why if I download a book from iTunes I can't read it on my computer?

does anyone know of a way if you have books on itunes you can read them on macbook?

You can't, iBooks from Apple can only be read in the iBooks app on an iPad, iPhone and iPod Touch - there isn't currently a Mac nor PC reader for them.
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I have 3 apple devices and I use the same apple ID for all 3. I would like to create a new I'd for one of my devices, but do not want to loose the apps on that device. Anyone know how I can do this?

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Create a new ID:
On the iPod go to
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- Settings>FaceTime sign out of your ID and sign into the other one. Make sure that under You can be reached at only the newID email address is listed
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- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

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Glenn,
I tried upgrading to leopard, even bought the software and brought it home but it wouldn't let me. So i went back to apple, gave them the specifications of the machine and been told my machine is simply too old for leopard. This is incredible to me because it really isn't THAT old (i think just a little over 6 years maybe) and yet i'm left out on the curb when it comes to using newer apple products. I understand technology moves on but the mindset that i am supposed to dump a perfectly working machine after a couple of years or face not being able to use any other apple product is counter to what thought apple was about.

I bought a book on itunes, and can't open it. tried to send it to my iphone so i could read it there and it won't let me carry it over. I have updated Ibook on my iphone. What do I do? I do not want to buy the book again.

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