I bought a brand new ipod touch 4th gen 16gb

I bought a brand new i pod touch 4th gen. 16 gb.  I have had it for about a week.  The screen doesnt work, when i plug it in to my computer itunes recongizes it but still nothing happens with the screen.  The screen pops up every so often but then go right back off.  i restored it but nothing happened. 

I would make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Or send it to Apple
Apple - Support - iPod - Service FAQ

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  • I bought a brand new ipod touch 5th gen, updated the software and now iTunes says "to allow access, please respond on your ipod touch" however the ipod has a black screen and pressing the buttons does nothing. how do i fix this?

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    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
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    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

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    It will take longer to charge the 5G's battery than either the 3G or 4G's battery.
    Not Charge
    - See:    
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    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source like a computer's USB port
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    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • HT203175 I have attempted to sync my new iPod touch 4th gen. with my current PC running Windows XP and everytime I attempt it I get the dreaded blue screen, here are the error codes- 0x0000007E; 0XC00000005; 0X00000000; 0XBA51B7C8; 0XBA51B4C4 any suggesti

    I have attempted to sync my new iPod touch 4th gen. with my current PC running Windows XP and everytime I attempt it I get the dreaded blue screen, here are the error codes- 0x0000007E; 0XC00000005; 0X00000000; 0XBA51B7C8; 0XBA51B4C4 any suggestions?

    In the course of your troubleshooting to date, have you worked through the following document?
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  • Brand new ipod touch 5th gen 64gb problems with first power on

    I have just received a brand new ipod touch 5th gen 64 gb from amazon. After reading the instructions i tried to power it on but nothing happened.
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    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. You can go to an Apple store even if yo purchased it from Amazon
    Apple Retail Store - Genius Bar                                     

  • My New iPod Touch 4th generation 16gb won't charge

    Hi,
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    plz help
    Popoledo

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • On/off button not working on brand new iPod touch 5th gen

    My daughter has just unboxed a brand new iPod touch 5th gen that arrived today.
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    If you have an Apple store nearby I would make an appointment at their Genius Bar.
    Apple Retail Store - Genius Bar
    Otherwise I would call Apple. You get at least 90 days of free telephone support.
    http://www.apple.com/support/contact/

  • New iPod Touch 4th gen. cannot connect to home wi-fi network

    When I launch wi-fi on my new iPod Touch 4th gen. my home network's name is displayed, but after entering my password the iPod is unable to connect - the wheel to the left of the network name just keeps spinning.   The network still functions properly for all my other devices (MacBook, 2nd gen. iPod Touch, wireless printer and my wife's PC) and the new iPod Touch did connect to the network in the Apple Store when I visited yesterday.   I know the password I enetered for my home network is correct because I've checked it in my keychain, and also the iPod did not inform me that it was the wrong password for that network - as it does if I enter another password.
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    depending on what router but hopefully all routers came to this default address....
    192.168.1.1/Wireless_MAC.asp
    from
    >Setup of the Basic Setup you goto
    >Wireless
    >WirelessMacFilter
    also had an idea when i wanna make sure im typing the right one, i would do is tap each letter/# by 1, as in,
    (e.q.)
    here's my ipod 4 and my ipod 2, the pswd is 123456
    ipod 4, i press 1
    ipod 2, i press 1
    ipod 4, i press 2
    ipod 2, i press 2
    and so on till i reach both of them to 6 (1by1) to make sure i get it in there right. saw this on another wall it might depends on what channel your using, but i dont rly think that matters bc i have mine on auto and nvr had a problem.
    i would do this even thou it may sound crazy to others....if i were you this is what i would do
    on your ipod 2Gen
    >Safari
    >address to 192.168.1.1/WL_WPATable.asp
    -(wireless security settings for passcode)
    >tap the box for the password, whatever ur security is i would copy
    -IF WEP
    -copy phrase key and Key 1
    -IF WPA
    -copy phrase key
    >open Notepad
    >under iCloud account Notepad
    >Paste the Key
    >either on your pc/mac or your 2nd Gen, go back to
    >192.168.1.1/WL_WPATable.asp
    >change your Security Mode to Disable
    >goto your 4 Gen iPod Touch
    >goto settings and connect to it, if pswd is still in it then tap forget this network and reconnect to it
    -once connected and got IP adresses
    >goto Notpad under iCloud
    -you should have obtained your recent icloud msgs included the key you pasted
    -once obtained
    >gobk to pc/mac or ipod 2nd gen and re enabled the security and re-paste the key in
    -once router adjusted try to connect to it
    >1st do your 2nd gen and forget this network reconnect to it and repaste the key
    >2nd goto ur 4rth gen from your notes, highlight the key in ur notpad and tap copy and forget this network reconnect to it and paste the key.
    this should work bc i did it myself when i couldnt get connected bc thats almost the same steps i did.
    somtimes i put my name up on here. remeber these names we put as our nickname doesnt mean its our real name or anything like that,
    ~Anthony

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