I bought a canon EOS Rebel T5i. It came with photoshop elements 11. PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files. What do I need to do?

You need camera raw 8.4 for your camera, if it’s Digital Rebel T5 EOS 1200D EOS Kiss X70. It is not compatible with PSE11; so it’s a bit odd if that software was bundled with the camera except that it will work with jpegs. I suggest you download and install the free Adobe DNG converter to convert your CR2 files to the Adobe universal Raw format and the DNG files will editable in PSE11(keep your originals as backups and for use in the camera manufactures software)
Mac download (.dmg file) click here DNG Converter 8.4
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

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Launch Image Capture and see if it can see your camera? Also try a different USB port.
A workaround would be to take the memory card out of the camera and use a card reader to upload from the card to a folder on the Desktop. Then you can import from there into iPhoto. Personally, that's my preferred workflow as I can make sure they are safely on the HD before using the camera to delete them from the memory card and rename the photos before importing into iPhoto,

I have tried to reindex my messages but I still can not get the search function to work in email

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Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock all your user files, reset their ownership, and remove their access-control lists. If you've set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Back up all data.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-
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Sometimes the GC's are mailed out. You don't always get them right in the store IIRC.

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Read turingtest2's User Tip:
https://discussions.apple.com/docs/DOC-3991

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Hello Jigz19,
It sounds like you are unable to play a couple of songs from your library becuase you get a message that the computer is unauthorized to play, but other content purchased that same day works without issue. I would verify that the affected songs were purchased with the same Apple ID first:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
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http://support.apple.com/kb/HT5772
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http://support.apple.com/kb/ht2519
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Sterling

Downloading new safari on my iPad and says my browser does not support new safari.

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I have a Canon EOS Rebel T3 1100D which will not turn on.

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Hi GP!
Welcome to the Canon Forum.
If the camera still does not power on after using a new battery or after you try an AC adapter, the camera will need repair. To start the repair process, you'll need to complete a Repair Request on our website.
Alternatively, you may participate in the Canon Loyalty Program. This option allows you to replace your current camera for a discounted fee. The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided. If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight. Let them know you have been working with online technical support and the Canon Loyalty Program was offered. Be sure to have your serial number for your camera at the time of your call.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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Hold on don't send it anywhere until you:
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After updating to Yosemite, my Canon EOS Rebel will no longer download to iPhoto

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Hi ..
There's an alternative. You can use the pre installed Image Capture app located in your Applications folder to import photos to your Mac.
Mac Basics: Connect your camera or camcorder

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Is the canon eos rebel t3i compatible with Mac osx 10.9.1?
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I have downloaded the software for the camera to my Mac BUT it cannot transfer the photos.
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I would try uninstalling the canon software and then just plug your camera into your Mac. iPhoto should be all the software you should need.
Message was edited by: arthur

I bought a canon EOS Rebel T5i. It came with photoshop elements 11. PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files. What do I need to do?

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