I bought a iphone 5s from gumtree. While trying to activate it i realised there was an account linked to it through an apple id. it doesnt say the phone is in lost mode and it still has warranty. am i able to get a fix from apple?
i bought a iphone 5s from gumtree. While trying to activate it i realised there was an account linked to it through an apple id. it doesnt say the phone is in lost mode and it still has warranty. am i able to get a fix from apple?
unfortunately - no
if the device is on ios 7.1 or above there's two things.
1) the device may be restored to factory settings - but the phone can't be activated. imei unlock is different to Iphone activatio. - your friend unlocked it to use any sim in any country. iOS 7 forces you to restore the phone and reimpit the original icloud login. This can only be solved if you a)forgot the login/changed it, and can prove to apple youre the owner; b) to get the original owner to deauthorize his account associated with the phone, on his/her computer.
2)if there's also a Passcode lock on the phone, and the last registered sim doesn't work (in the case of a stolen phone) - then it's impossible for you to do anything, full security = restore will lead to activation lock immediately. There's no bypass to it, the fake videos online only allow a bypass if the device was a 'jailbrokem' one - which would invalidate apple trying/ever wanting to help you.
if you know who the phone belonged to previously (usually comes up with the icloud username on it) then you can ask them to deactivate it.
otherwise, you have what we call - a brickb- won't even work as a super iPod touch
my iphone was stolen on sat in prague - white, 32 gb iphone 5 - if it's mine, I'll have it back please just incase
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Legitimate unlocking does not require the original carrier's SIM after restoring the phone. So maybe something went wrong, for which you should contact Orange. Or maybe you didn't do the unlocking through Orange.
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hi um i have the ipod 5 and my computer seems to be fine with the wifi but when i pressed wifi and my wifi does not pop up it i put it on airplane mode reset the networks erased my safari history . and it still has not read my wireless internet ?
If not:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
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Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
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If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have Iphone 4s on iso 6.1.3 I have tried to Update it to Iso 7.0.4 but the phone stuck on Recovery mode and now i cant update it or restore it to the old iso so please help what i should do?
READ the article from which the question was posted and follow all the troubleshooting steps.
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I updated my 3GS to the latest OS. iTunes was updated first, when iTunes finishes updating my phone a box pops up that says my phone is in recovery mode so I click the update button and it goes the whole update cycle again. I unplugged my phone after 4 cycles of updating but now there is NOTHING on my phone, not even the home screen just the itunes symbol . I've tried rebooting my phone but there is still nothing there. HELP!!!!! What can I do
sounds like your phone was jailbroken.
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They won't be able to use the phone, and Apple won't be able to reactivate it for them. Only you can unlock the phone, so it's useless to them. I would doubt that Apple would be able to identify and return the phone if they are stupid enough to take it in, but I don't know for certain.
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If you press on the left corner were the facetime app stand then it will make a smug while the glass is touching the LCD. The ipod touch is brand new with no cracks at all. Can I please get it fixed?
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i backed my phone up on itunes and then I changed the battery on my own. the problem is that I can set the phone as a new one but when I try to restore a backup it goes on DFU mode and stay stuck. What can I do?
Once you opened the device you voided any post-warranty support from Apple or the forum. You are on your own. You can try a 3rd party repair facility, but you cannot get any help here or from Apple.
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I plugged my iphone in to do an update and it was mid way through the update when the phone was accidentally disconnected. Now the phone is stuck on the screen that shows a cable and the iTunes image suggesting the phone needs to be plugged in to iTunes. I have plugged it in, powered on and off, attempted to enter DFU mode numerous times all with no success. ITunes does not recognize the phone and I continue to only receive the screen saying I need to plug in to iTunes.. Please help!
Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.
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itunes is saying that my iphone is in restore mode and that i need to restore my phone in order to use it. i just wanted to update my phone, what do i do?
An intelligent human being would restore the device.
Did you really need some stranger on a public forum to tell you to follow the on screen instructions? -
So I recently bought an Iphonee 5c a few weeks ago, But I cant activate the phone with out the persons icould. I have asked her for the details but she wont because she is afraid what ill do with the account afterwards! What shall I do do I have to take it to the apple store iz is there an other option
please helpHi Jan_oner,
Welcome to the Apple Support Communities!
It sounds like this iPhone is in a status called Activation Lock. Please read over the information in the attached article for information on how to proceed.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
Best regards,
Joe -
The error message suggests that this problem can sometimes be caused by disabling or refusing to accept cookies, yet cookies are enabled.
I want to import my calendar from Outlook but I can't even open the exisiting calendar I have already set up in associaion with my gmail accountThis issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
* http://kb.mozillazine.org/The_page_is_not_redirecting_properly -
I was doing the IOS 7.0.2 update to address security. The IPad is now telling me to plug in to Itunes. When I do so, my MAC is saying the IPad is in recovery mode and my data will be lost. What happened?!! How do i fix?
Something went wrong with the update and you are in Recovery Mode.
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Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??
Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen
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