I bought a ipod and the person that were pick it up for me at the applestore have to travel. now another peson will pick it up for me, how i change the pickup informations at website?

i bought a ipod and the person that were pick it up for me at the applestore have to travel. now another peson will pick it up for me, how i change the pickup informations at website?

Call the Apple Online Store, have your order number handy and talk to them. The phone number is shown in the Contact Us link on the bottom right of this screen.

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My iPod Touch has been stolen, someone offers me to make his mine. How can I erase the informations from his iPod and make sure that my library will copy in the new one?

My iPod Touch has been stolen, someone offers me to make his mine. How can I erase the informations from his iPod and make sure that my library will copy in the new one?

Restore it as new.
iPod touch User Guide (For iOS 5.1 Software)

I bought a HD and the Itunes Stores say that the movie (Pretty Women) has Itunes Extras. Why I can not find it? It is a mistake from Apple? What happen if I buy the movie because the Extras and now I can not watch it? I have an Ipad last generation.

I bought a HD and the Itunes Stores say that the movie (Pretty Women) has Itunes Extras. Why I can not find it? It is a mistake from Apple? What happen if I buy the movie because the Extras and now I can not watch it? I have an Ipad last generation.

What version of iOS do you have on your iPad (Settings > General > About > Version), and is it connected to wifi ?
From Buy and play movies with iTunes Extras - Apple Support :
Here’s what you need to stream the new iTunes Extras:
Mac using OS X Mavericks v10.9.3 or later and iTunes 11.3 or later
PC using iTunes 11.3 or later
Apple TV (2nd and 3rd generation or later) using Apple TV software 6.2 or later
iPhone, iPad, or iPod touch using iOS 8 or later (You need to connect to Wi-Fi. Extras won't appear if you're connected to a cellular network.)
An active Internet connection
You can use the steps below on your Apple TV, Mac, PC, or iOS device for any purchased, HD movie that features Extras:
On your Apple TV, select Movies, then select your movie to see the Extras menu. Extras aren't available from the Computer tile on Apple TV (Home Sharing).
On your Mac or PC, open iTunes and go to the Movies section in your iTunes library. Double-click your movie. If there's no Internet connection, the Extras menu will be skipped. The movie will immediately play if you already downloaded it.
On your iPhone, iPad, or iPod touch, tap the Videos app, then tap your movie. If you're connected to the Internet via Wi-Fi, the Extras menu will appear.

I bought a iPod from my friend and erased all content from the iPod and the screen is white? Any suggestions

I bought a iPod touch 4g from my friend and I erased all content from the iPod and the screen went black, to the apple sign, then to a white screen and stayed like that, what do I do?

Did you try to connect in recovery mode and restore? iPhone and iPod touch: Unable to restore

HT4314 I have two ipods in my house that were set up under the same email. I have since assigned two different emails. How can I change the game center account so that is not shared by both ipods because it is for two different users and they are not ha

I have two ipods in my house that were set up under the same email. I have since assigned two different emails. How can I change the game center account so that is not shared by both ipods because it is for two different users and they are not happy?

By "game center account", do you mean Apple ID?
If so, you can change it.
1. Tap settings and navigate to iTunes and App Stores
2. Tap "Apple ID" and then tap "Sign Out"
3. Log in with a different ID.

About a month ago, I was trying to get pics off of my husbands phone for upload to our iCloud. We had just taken a vacation of a lifetime and used it primarily for the pics. It recognized it to be my iPod and synced to that erasing my pics was backed up t

About a month ago I was trying to get the pics off my husbands phone into our icloud for printing. It recognized it as my ipod and synced to that, erasing all of his pics. We had just been on a trip to Tahiti and there were alot of pics lost. I spoke to a representative at the apple store on Friday that recommended trying something since it was backed up to my icloud. She was wanted me to try to restore the device back to that date or before. Any tips on how to do this? I have trouble right clicking and am not seeing what she was talking about. If you need to call the number is 5133103310. Thank You. Kim Poynter

Have you:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If a PC
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

I am trying to download a movie onto my brand new ipod that has nothing on it. it is a 8gb ipod and the movie is 3.4 gb. halfway through it tells me there is no more space to download the movie. how do i fix this?

i am trying to download a movie onto my brand new ipod that has nothing on it. it is a 8gb ipod and the movie is 3.4 gb. halfway through it tells me there is no more space to download the movie. how do i fix this?

Go to the Store tab in iTunes and click on the Check For Available Downloads.

Just bought Adobe Photoshop Ps , clicked on the icon in my Mac dock and am staring at a black page with a perimeter of symbols and a heading that reads "Adobe Photoshop CC 2014. I don't have a clue what I do next. I would like to transfer some photos fro

Just bought Adobe Photoshop Ps , clicked on the icon in my Mac dock and am staring at a black page with a perimeter of symbols and a heading that reads "Adobe Photoshop CC 2014. I don't have a clue what I do next. I would like to transfer some photos from my iPhoto library. Where do I start?

Photoshop does not transfer files nor import files. It can open files from any place that finder can access for files.
This is the normal process:
You need to log into https://www.adobe.com/creativecloud/catalog/desktop.html Download Center
Select the app you would like to start with
The Creative Cloud manager will install first.
When done installing, the Creative cloud (adobe manager) should open in the middle of your screen.
If no apps automatically start installing then click on Apps
Scroll down to the app you want to install and click the install button
Once the manager says it is done, you can start your app like you normally do with any other app.

HT201272 I attempted to copy an old playlist to an old iPod and was told that the items could not be copied until they were downloaded from the cloud. If I download the items so that I can copy them to my iPod are they they no longer in the cloud?

I attempted to copy an old playlist from my imac to an old ipod and was told that i must download the songs from the cloud before i can copy the playlist to the ipod. If i down load these songs from the cloud are they no longer available from the cloud for my other devices (iphone5)?

Try re-creating your iTunes library:
http://support.apple.com/kb/HT1451

HT1212 i have a ipod and the passcode was entered to many times it is tellin me now to connect to itunes when i connected to itunes it said that i have to unlock it but i cant unlock it so could you please help me thank you

i have a ipod and the passcode was entered to many times it is tellin me to connect to itunes but when i connected it to itunes it says the ipod is locked so it cant do anything until it is unlocked

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I'm trying to restore my iPod and the update says it's going to take 9 hours and then after 2 hours or less it will say something about "unable to finish update." Why is this?? My iPod is a 3rd generation that I got from my brother.

I'm trying to restore my iPod and the update says it's going to take 9 hours and then after 2 hours or less it will say something about "unable to finish update." Why is this?? My iPod is a 3rd generation that I got from my brother and even when I download an app that doesn't require my iPod to be an iOs 4.3, it will download, but it won't open.

Did you check your security software settings to be able to restore? iTunes for Windows: Troubleshooting security software issues

HT4009 My e-mail bill says that I made a purhase om 9/11 and the account information says last purchase was 9/7 is it normal to get different dates on tne bill?   I made no purchase on 9/11.

My e-mail bill says that I made a purhase om 9/11 and the account information says last purchase was 9/7 is it normal to get different dates on tne bill?   I made no purchase on 9/11.

My e-mail bill says that I made a purhase om 9/11 and the account information says last purchase was 9/7 is it normal to get different dates on tne bill?   I made no purchase on 9/11.

I just bought the new ipod and the NFL pro 2013 application doesn't open eventough it use to work very well, can you help me?

I just bought the new ipod and the NFL Pro 2013 application doesn't work eventhough it use to, can you help me?

See:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod
iOS: How to back up your data and set up as a new device

HT201269 Now that I installed Match and icloud I tried to sync my ipod and the previous songs that were on my lap top in itunes that i copied from CD's will not transfer over to my ipod.

Now that I installed Match and icloud I tried to sync my ipod and the previous songs that i transferred to my lap top from CD's will not transfer to my ipod.

That is correct. This
iTunes Match on iPhone, iPad, or iPod touch
says:
When you enable iTunes Match on your iOS device, the music library on your iOS device will be deleted and replaced with your music in iCloud.
Syncing music with iTunes will be disabled while iTunes Match is enabled on your iOS device.

I just restored my ipod and the power button works, as well as the home button but when I slide the unlock button it doesn't respond. Basically it is not sensing that I am touching it. I've tried restoring it and restarting it but nothing seems to work.

I just restored my ipod and the power button works, as well as the home button but when I slide the unlock button it doesn't respond. Basically it is not sensing that I am touching it and I can not get out of the home screen. I've tried restoring it and restarting it but nothing seems to work. I've tried everything, is there anything I can do myself to fix it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I bought a ipod and the person that were pick it up for me at the applestore have to travel. now another peson will pick it up for me, how i change the pickup informations at website?

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