I bought a MacBook Pro in September 2011 and it has never worked well.
I bought a MacBook Pro in September, 2011 and it has never worked well. Are there known issues with this machine? It just stops responding, usually for 3 minutes (especially when I'm working in iPhoto or Contacts). I regret buying this machine. I wish I could just go back to my previous MacBook Pro. Any chance Apple will just exchange this for me without it costing me my other arm & leg?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.
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I bought a Macbook Pro in August 2011, so it has been only 16 months up to now. However, its logic board is broken now. I want to ask 1) where can I buy this mainboard?, and 2) how much does it cost?. Thank you
This is one instance where you'll curse yourself for not having bought the AppleCare Warranty extension and gotten the board for free.
Anyway, get your model number handy and go look up the parts in www.powerbookmedic.com or www.ifixit.com amongst other places. They've also have videos or photo pictorials on how to do the replacement. Not altogether trivial, be sure to spread the adequate amount of thermal paste on the CPU and GPU, else you'll fry the new board in short order again. -
can any one help me with this please!
>I just bought a macbook pro from the store and it has
>the demo program on it
Bring it back to the Applestore, have them take care of it for you. -
it says name which is "owner"
then it ask for a password? I have no idea what that could beWas the box sealed when you took the MacBook home? If it wasn't, I would return it.
Also, check the Service and Suport Coverage on the Apple site. See if the MB has been registered and if so, the date. -
I bought my MacBook Pro in Aug 2011 - this is the first time I'm trying to watch a DVD on it - I hear the sound but can't see the video - how do I fix this???
what application are you using to watch the DVD?
is it a burned dvd? -
I bought my macbook pro on August 2011 at an apple store, with the Intel i7. However mirrorring in not working with two of my Apple TVs. These Apple TVs are 2nd and 3rd generation loaded with the latest software. I can succesfully transmit from my itunes on my Macbook pro to both Apple TVs, but I can not see the airplay icon on the taskbar. Can someone help?
About AirPlay and Airplay Mirroring
AirPlay Mirroring requires a second-generation Apple TV or later, and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). For non-qualifying Macs you can try using Air Parrot.
Several Apple Articles Regarding AirPlay
Apple TV (2nd and 3rd gen)- How to use AirPlay Mirroring
How to set up and configure AirPort Express for AirPlay and iTunes
About AirPlay Mirroring in OS X Mountain Lion
iTunes 10- About playing music with AirPlay
Troubleshooting AirPlay and AirPlay Mirroring
Using AirPlay -
I bought a macbook pro on november 2011 wich had Lion OS installed on it. Playback plug-in in Mainstage 2.1.3 does not play files from the beginning (it leaves out like 50 mSecs or so). Is there a way to revert to Snow Leopard OS?
BrettGoudy wrote:
...Is there any way I can install a partition that runs snow leopard on my early 2011 MB pro with what I have (new SSD, New RAM, Current version Lion running, no external drive, lack of original snow leopard disks [I lost them ] and the general 10.6.3 snow leopard boot disks)...
As the last post suggests, call Apple and order a replacement original disc for about $17. They will ask you the model and serial numbers.
Your retail version of Snow Leopard OS 10.6.3 will not work on that Mac as it requires a minimum of OS X 10.6.7 to boot and operate.
Another alternative is to again borrow another Mac to install your retail Snow Leopard into an external HD or partition, upgrade it to 10.6.8 and then clone it back to a partition on your MBP. -
recently bought new macbook pro , transferred data over and thought microsoft office would work on new laptop. Icons are there , although requires key codes and I don't have my key codes anymore as dog chewed the packaging!! should i just buy new software package ? I am told that this is a microsoft issue not a mac issue !! But all my other data on the old macbook pro transferred over even the icons for office for mac on the bottom app bar. only now I can't open any of my word or excel files without key code! I thought that there may have been something that could be done before having to bite the bullet and fork out for new software package.??
If this is Office for Mac 2011 then it will work on your new computer. Reinstall it. If you don't have the key code call Microsoft's activation line to get a new key code. Explain that you lost the original key code and want to install Office on your new computer.
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I got a macbook pro in august 2011 and don't know how to upgrade to lion, supposed to be free
Hey all-
I bought my macbook pro in August 2011, about three days before OS x Lion came out. I was told I would be getting a free copy of lion, but didn't know how to get it. Any help on how to get it?! I know it's a little late, but this was something I paid for and should get.start here
http://www.apple.com/osx/uptodate/ -
Hello,
I own a Macbook Pro 15" (late 2011) and I would like to upgrade the memory. I want to go with two 8gb sticks but if the motherboard only supports 8gb then I will have to stick with 8gb. Also, the ram that I have in currently, which is the 4gb that came with the mac, is 1333 Mz. Would I be able to upgrade to 1600 Mz on this laptop?Max is 16 GBs. Do not attempt to use memory with specs that differ from those required by your hardware.
Maximum Memory
16 GB (Actual) 8 GB (Apple)
Memory Slots
2 - 204-pin PC-10600 (1333 MHz) DDR3 SO-DIMM -
i have my serial number. I bought this macbook pro in Cleveland Ohio, and it is still under warranty. Now I am travelling in India and my disk drive is not working. need local help. in chennai. I also need to retriwve my warranty paper online, as I am right now in chennai ad all my docs are in Cleveland.
You posted in the iPad forum instead of the MacBook Pro forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
Cheers, Tom -
I purchased my Macbook Pro in November 2011 and just installed mountain lion but do not have the power nap option.. anyone know why?
It is for the MacBook with built in flash storage.
http://www.apple.com/osx/whats-new/features.html#powernap
4. Power Nap requires a Mac notebook with built-in flash storage. May require a firmware update. -
Hi, I have bought macbook pro a year back and it has 4 GB RAM and its mid 2012 model can u tell me whether if i give the macbook for upgradation of memory will they do it and what would be the cost.
You need to take your MacBook Pro to your Apple store genius bar and check that they will do the upgrade for you...price for 4 GB memory used to be $200 but you will have to check with them for the current cost.
You can also check with OWC, http://www.macsales.com and see what their cost is and decide if you want to do it yourself. Cost will be about half of that at the Apple store. -
I just bought my macbook pro 2 weeks ago and have noticed that when I go to start it up, it takes longer to power up than when I first bought it. Does anyone know why this may be and of a fix for it?
Hi. It could be that the more you pile on the HD, the longer it will take to boot. When I first bought my MBP, it took maybe 30 seconds. But as I began putting more content on the HD, it seemed to take a bit longer to boot. You may also want to consider putting your MBP in sleep mode. That's what I do with mine and it doesn't hurt at all as far as I can tell.
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I just bought a MacBook Pro in the US and I was wondering what I need to charge it in Spain, do I just need to put the USB in the regular iPhone charger or do I need anything special?
For Mac: Just a pin converter for your charger.
For iPhone: connect to your Mac or use the pin converter and charge using the wall power adapter.
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