I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

ATV2 does not have permanent storage. The rental is flushed when the device is turned off or other content accessed. You would need to use your computer to rent (and home-share to ATV) if you wish to store for a later time.

Similar Messages

I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...

I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...
help please!

Are you going to Movies - Purchased or Computers - Movies ?
If you go to iTunes Store on your computer - Quicklinks - Purchased. Is it showing up there?
Is this a purchase or a rental?

I purchased a song from iTunes and when I try to play it I get a message that the original file cannot be found and asks if I want to try and locate file.

I purchased a song from iTunes and when I try to play it I get a message that the original file cannot be found and asks if I want to try and locate file. I locate the file and it's empty?!

Delete the file, then download again from the iTunes Store, Purchased section (in the Quick Links sidebar).

I rented and downloaded a movie from iTunes and when i click to play it it shows me a message saying ''We could not complete your iTunes Store request, an unknown error has occurred (5103)'' What can I do ?

and in small letters they have added, "there was an error in the iTunes Store, please try again later".
This has been going on all day, please help !

according to this support article:
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.

TS3430 iTunes crashes when I try to play any video whatsoever. I disabled direct3d but this did not work. I started iTunes in safe mode and it corrected the problem but when I look in the folders mentioned in the troubleshooter there aren't any plug-ins

It is the latest version of iTunes btw.

The faulting module is photoshop. Report below.
Source
Adobe Photoshop CC 2014
Summary
Stopped working
Date
2/2/2015 4:54 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.2.310
Application Timestamp: 5480338c
Fault Module Name: Photoshop.exe
Fault Module Version: 15.2.2.310
Fault Module Timestamp: 5480338c
Exception Code: c000001d
Exception Offset: 00000000049de322
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 8db4
Additional Information 2: 8db473619c10c0c8b85ce99afe676ed8
Additional Information 3: f06d
Additional Information 4: f06da704bdd5338df2a8d09bde2244bb
Extra information about the problem
Bucket ID: 1fe6d1d4e5765bd348843b981b8ec4d2 (85990875000)

I bought movie on iTunes and when I try watch on AppleTV it displays "Your Apple TV is not authorized to play this content" What gives?

I bought movie on iTunes and when I try watch on AppleTV it displays "Your Apple TV is not authorized to play this content" What gives?

Welcome to the Apple Community.
Have you tried de/re-authorising your Computer.

I have just purchased a new pc and when I try to play 2 separate albums that I bought from the itunes store I get a message that my computer is not authorized. I then follow the steps to authorize it and the same thing happens when I attempt to play this

Just purchased a new pc with windows 8. Transferred over my itunes. With 2 different albums in my library, when I attempt to play this music I get a message saying my computer is not authorized. I then sign in to authorize the computer, itunes tells me it is indeed authorized, I attempt to play this music again and I get the same "your computer is not authorized" message again, and again....
Any help out there on this one would be appreciated. If my question is not clear enough I will attempt to help.
Thank you,
mike

Delete and redownload them if doing so is free in your country.
(106637)

I bought a used iPod touch and when I try to set up my iCloud account, it says that the maximum number of free accounts have been activated on this device. Is there a way around this?

I bought a used iPod touch and when I try to set up my iCloud account, it says that the maximum number of free accounts have been activated on this device. Is there a way around this? I thought I could maybe set up the account on my PC and go from there, but it won't let me do that. It is forcing me to set up on the iPod. Am I doomed to have no iCloud account because I opted for a used device?

See this previous discussion.
icloud: The maximum number of free...: Apple Support Communities

Can no longer find my music and apps on itunes and when i try to sync it tells me its going to erase all that is in my phone and sync the new itunes which has nothing in it

can no longer find my music and apps on itunes and when i try to sync it tells me its going to erase all that is in my phone and sync the new itunes which has nothing in it

See Empty/corrupt library after upgrade/crash or
Recover your iTunes library from your iPod or iOS device.
tt2

Why do some of my songs have an exclamation point in Itunes? When I try to play it gives an error message that it can be located?

Why do some of my songs have an exclamation point in Itunes? When I try to play it gives an error message that it can be located?

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

Hello HanaAmer1,
We've an article which provides troubleshooting steps that can help get AirPlay workign correctly.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
Cheers,
Allen

Hi when i open my application folder, all the application is shown in trash folder. when i click the application it says this app is in trash first move it out. and when i try to open through finder go it says this file doesn't exist. can some1 plz help?

hi when i open my application folder, all the application is shown in trash folder. when i click the application it says this app is in trash first move it out. and when i try to open through finder> go it says this file doesn't exist. can some1 plz help? how can i put all my application through application folder?

Something really odd is going on. In your first screen shot, I noticed that the Applications folder does not have the proper icon displayed in the side bar. Also, in the title bar it lists it as Applications 08-59-29-909.
Not sure where it's picking up that odd name, unless it's because it's still truly within the Trash folder.
Try this. In the Finder > Preferences > General > turn on "Always open folders in a new window". (I have a feeling you have the default setting with this off).
Now, in Finder > Go > move down and open the Applications Folder from there. Now open the folder where you see all your applications that you show in your screen shot, select all, and move them to this true appliactions folder.
This is what you should properly seeing (but with different apps listed):
See how the Applications folder has the icon of the letter A shaped with a pencil, ruler & pen.

I bought a ipod 4th gen and when i try login in with my apple id it says my security pin is wrong but its the 1 from the card help!!

i bought a ipod 4th gen and when i try login in with my apple id it says my security pin is wrong but its the 1 from the card help!!

Contact iTunes. See the iTunes Store Account and Billing topic of:
Apple - Support - iTunes

My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address. How do I play the music that I have purchased? My account is current with the new email address.

My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address. How do I play the music that I have purchased? My account is current with the new email address.

You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.

Please help me! My MacBook was stolen along with an external hard drive that had all my photos of my children on them. I hadn't backed to iCloud or backed anywhere else. I am distraught. No find my mac either...help...please...

Please help me! My MacBook was stolen along with an external hard drive that had all my photos of my children on them. I hadn't backed to iCloud or backed anywhere else. I am distraught. No find my mac either...help...please... Some programmes are still running like drop of and Skype... Is it all over?!?

Yes, the Old Master file has a folder for each year where I find all photos from that specific year. I am attaching a screen shot of the file.
In the meantime i have managed to download all photos (it did not download any video files though in mpg, avi, 3gp, m4v,mp4 and mov format) to a new iphoto library. Unfortunately the photos are quite mixed and often doubled up. I ma considering to purchase iphoto library which checks all duplicates in iphoto. this will save me a lot of time. What do you think?

I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

Similar Messages

Maybe you are looking for