I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I impujted it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to ligtroom 4 I
I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program
If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there.
Similar Messages
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I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks
Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer. -
We bought a new computer and re downloaded lightroom3, now when I go and try to Develope my picture when I go into Presets the Punch, black and white effects ect won't pull up. How do I fix that?Photoshop Lightroom
After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed. -
I recently bought a new computer and downloaded itunes onto it. When i sync my ipod it prompts me to authorize my computer
with the purchases that i've made, but when i try to do so, my apple i.d. is not what shows up and so my ipod won't sync any of my songs or apps. I have no idea who's username i'm seeing and i've never seen it before. That's the only thing that is stopping my ipod to sync, a password that isn't mine!! I am beyond frustrated and don't know what else to do, if someone can please help me i would be so appreciative you have no idea. Thank you so muchClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I bought a new computer and am trying to get my library from the old computer to the new one and download some more songs. I have downloaded itunes to my new computer but can't get any further. sorry, I am a computer dinosaur. Thanks for your help.
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(85855) -
I just bought a new computer and set it up. Downloaded itunes again and logged in; however, all of my old content is not there. I just created a new playlist and want to sinq it to my phone but get a message saying it will delete all of my old songs. Please help
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data. If you don't have any Apple devices then see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
tt2 -
i recently bought a new computer and installed itunes and downloaded music already... I want to sync my new music into my ipod but it wont let me it says my ipod is linked to another itunes library, so If i want to go ahead with the process it says it will erase all my movies, photos, apps ect.. I press okay then it says about another itunes library If i want to sync my ipod i have to "erase and sync" if i go ahead with this will it erase all my photos?? All im worried about are my pictures.... if i do this will it erase my pictures... so far i havent been able to put the recently added music to my ipod... i tried it my husbands iphone and synced it since he has no music or videos... and it had the autofill option so i did this... and it worked.. why will it not work on my ipod..
You can only sync everything with your one syncing computer/iTunes library. Yu can:
- Make this your syncing computer by:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
- Use the manual method to copy music and videos from any computer/iTunes library to the iPod. See the manual method included here:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
I bought a new computer and downloaded i-tunes. Is there any way to get the music from my i-pod nano to my "new" i-tunes library (without having to import all the CDs again)?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I bought a new computer and I cannot transfer my library to this new one. The message says that I'm not allowed to sync with two computers??? How can I delete the previous one from my account???
You cannot transfer from the iPhone to the computer.
You must move the contents of your old computer to the new one directly.
Use an external hard drive perhaps or restore your old computer backup to your new computer.
The iPhone is not the source of your data, that is the computer, the iPhone is only a slave device to iTunes. -
I have an older version of Photoshop...3.5. I bought a new computer and what I have will not load. I love this version. Can I get a new cd that will load into Windows 7? or do I have to buy a complete new program?
No CD, but you can download the installation files if you have the serial number, and the previous install has been deactivated
https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
or
Download Adobe CS5.5 Trials: Direct Links (no Assistant / Manager) | ProDesignTools
If you are unable to deactivate the earlier installation, you wil need to phone customer support and ask them to reset your activations. -
HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?
Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want -
I bought a new computer, and downloaded iTunes, therefore the new itunes doesn't have my music or anything on there. I want to get everything on my iPhone to my new computer/itunes. But no matter what I do, it won't let me. My desktop has everything that my phone has on it, I just want it all moved to my laptop. Does that make sense? I could really use some help. I don't live with this desktop anymore so I need to be able to use my laptops itunes. Please help me. Thanks in advance!
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then seeRecover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
Adobe said to ask you guys what to do. One of the support personel gave me a link to cs3. The link did not work.
I bought a new computer and tried to transfer it.
What does this mean exactly?
If you are looking for the installer you should be able to get them from this site (if you follow the instructions):
Download Adobe CS4 and CS3 Free Trials Here (incl. After Effects) | ProDesignTools -
Hi, I just bought a new computer and want to install my Creative cloud. I need it in bought computers. How do I install it on my new computer? Thanks!
Click on the below link to download Creative Cloud app :
https://creative.adobe.com/products/creative-cloud
Reference :
https://helpx.adobe.com/creative-cloud/help/install-apps.html -
My ipod broke and i have a new computer and i was wondering how I can get my previous purchases on my new computer???
Download Past Purchases
http://support.apple.com/kb/HT2519
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