I bought a new hp laptop & cant install itunes
I have bought a new hp laptop when i go to install itunes an error message reads windows installer service could not be accessed. this can occur if you are running windows in safe mode or the windows installer is nto correctly installed.
Is this a 64-bit system? If so, try the following user tip:
"The Windows Installer Service could not be accessed" error messages when installing iTunes for Windows on 64-bit systems
Similar Messages
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1) I can't drag songs onto my phone 4 - I keep getting a red circle icon with a line going through. It won't let me add songs. What's this about?
2) It won't let me transfer purchases from my phone to itunes - It tries and after awhile it says there's some sync failure.
3) When I go into the phone music library itunes won't let me sort the songs by artist, album etc. I can't click on the tabs at the top to change anything.
4) There are a number of songs that appear greyed out on my phone which indicates missing songs. They skip when I try to play them. I don't know why or when this happened (probably when I tried to sync with my new laptop), but what is the cause and how can I get these songs back?
5) Also, the cloud column always says "waiting" - is this supposed to be the case?
I am using Windows 7 64-bit and have authorised my comp to use itunes. I also deactivated authorisation on the old laptop cos I wasn't sure if that was stopping it, but I don't know what else to do.
Any help very welcome please! Thanks
(PS: I've just downloaded the latest updates for itunes and the phone but it hasn't solved anything.)Hi, I see I haven't had any responses but these problems haven't been fixed.
I still haven't been able to transfer purchases from my phone to my comp so consequently have stopped purchasing on my phone.
I bought a couple of albums recently via itunes on my comp, and tried to tranfer them to my phone via a playlist, but the sync often crashes. One album transferred except for one song, and the other hasn't at all. What happens is that when I autofill from a playlist it often hangs for ages on the first song and then I have to quit the application altogether as nothing happens for ages. Basically, the whole Itunes software freezes.
After this I find it hasn't transferred any songs, but they do appear greyed out on my phone, which means it has transferred some basic data such as the titles, but not the song itself. When I try to repeat the process to complete the transfer Itunes tells me that it can't transfer because the songs are already on the phone, but they are not!! I can't click or remove on the greyed out items, so now I have a couple of almost full albums on my computer that I can't tranfer or install on my phone, and a whole bunch of greyed out songs on my phone that I can't play or remove!
The rest of the problems as above still stand. I downloaded the latest itunes OS updates but nothing's changed. I haven't done the very latest iphone update yet though because it says you need to make sure your stuff is backed up, and I don't want to lose the purchases I made on the phone that I can't transfer to my comp. I'm planning on uninstalling itunes completely and reinstalling but I have little faith that this will fix the issue.
Can someone please help at all?? I'm so sick of this! -
Just bought a new hp laptop. Downloaded iTunes. Won't let me play any of my selections. Reads "computer not authorized". What do I do to make this happen?
On your Computer... Open iTunes...
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
When prompted, enter your Apple ID and password, then click Authorize.
See Here > http://support.apple.com/kb/HT1420 -
My music is all in a folder in D drive and the folder is called I tunes Music. When I open the I Tunes program it gives me the option to go to library and then to add files. I want to add the entire folder as there are too many individual files(songs) to add individually. It would take much too long to add each file. How can I add the folder and have I tunes recognize all my songs in the library? I had things nicely working when I was using windows 7. Thanks
Drag the folder into the library in the open iTunes program window.
(113784) -
itunes and windows 8 compatability
Hi
just bought a new toshiba laptop installed itunes it worked at first now wont play music or movies.
ran troubleshooter said its a compatabilty problem suggested turning off itunes compatability or selecting windows service pack 3 tried both no help
please assist
adamitunes and windows 8 compatability
Hi
just bought a new toshiba laptop installed itunes it worked at first now wont play music or movies.
ran troubleshooter said its a compatabilty problem suggested turning off itunes compatability or selecting windows service pack 3 tried both no help
please assist
adam -
I recently bought a new laptop and installed itunes. I was trying to sychronize my ipad and iphone, but it seems that the itunes was unable to recognize the devices. Can you tell me how I can solve this problem?
how new is the Notebook ?
Also double check your firewalls and virus protection that they are not blocking any ports also make sure you are plugging in the fastest USB -
Our desktop went t/u and was not able to save any music files except what is on ipods. Bought laptop and installed itunes. Was able to load music from wifes "classic" that was bought through itunes but my "itouch" w/music not purchased will not sync. Itunes says I am connected to more that one "Library" and cannot sync. Anyone else ever hear of this happening?
Thanks JamesTo make your new computer do the following:
- Transfer iTunes purchases
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by seeing:
newer copy
- Connect the iPod to the computer and made a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup.
Note that the backup does not included synced media like apps and music. -
I bought a new Dell laptop without a disk drive. The store also sold me a version of Acrobat to load on the laptop with a disk. Can I download the software from the web?
It is possible you can download but you haven't indicated the name of the software so only a general download link can be provided at this point.
Download and Installation Help -
https://helpx.adobe.com/download-install.html -
Just bought a new IMAC. Cant get the iPhoto to open even after apparently loading the library upgraded. Ideas?
Did you install and RUN the iPhoto Library Upgrader on your library?
OT -
I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!
Hello MArk.wijesinghe,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario -
I started using LT 4 and I have a serial number, also upgraded to LT 5 and have a serial number. Now I just bought a new Macbook Pro and installed the LT 5, but it doesn't accept my serial number. Why?
When you installed the Lightroom 5 on your MacBook, did it ask for both serial numbers. Since you purchased Lightroom 5 as an upgrade, you need both the serial number from your original purchase as well as the new serial number for Lightroom 5. If you have both of those numbers and they are still not being accepted then you will have to contact Adobe customer support for a solution.
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Wonder if anyone can help? Have just bought a new Macbook pro and installed FCP7. I thought that I would get quicktime pro as standard but stuck with QTX. Downloaded QT7 but it won't let me install it. Says I can't do install as I already have QTX. Does FCP not come with QTpro or am I jsut being stupid. Any suggestions would be great. Thanks. B
Hi there,
Are you running Lion or Snow Leopard? either way this may help by the looks of it.
http://www.macworld.com/article/161320/2011/07/lion_quicktime7.html
cheers
Andy -
i cant install iTunes to my Sony laptop i have this message
error occurred during the installation of assembly 'Microsoft .VC8O.CRT.type =win32" .version "8.050727.6195" .public key token="1fc8b9a1e18e3b".processorArchitecture="X86"" . please refer to help and supperror occurred during the installation of assembly
'Microsoft .VC8O.CRT.type =win32" .version "8.050727
.6195" .public key token="1fc8b9a1e18e3b".processo
rArchitecture="X86"" . please refer to help and support for more information . HRESULT:0x80070005 -
My itouch is synced to the itunes in my compaq laptop.However,I have bought a new vaio laptop.How to I transfer mt itunes from one laptop to another? Please help me!
Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
As for transferring your iTunes Library: iTunes- How to move the library to an EHD. Once you have done this take the external drive to your new computer and restore the iTunes data on the new computer. -
I cant install itunes 11.1.3.8 x64
I cant install itunes 11.1.3.8 x64, i bought a new Lenovo Idea pad Y a few days ago and I cant install itunes.
Everytime I try to install it an error comes up saying:
Error writing to file: C:\ Program Files (x86)\Common Files\Apple\MobileDeviceService_main.dll. Verify that you have access to that directory
I am running the only administrator account on my laptop, and i found that file in the computer but i cant delete or rename it.
I am running windows 8 and also using BitDefender as a defense.
Please help as much as you can, thankyou!Everytime I try to install it an error comes up saying:
Error writing to file: C:\ Program Files (x86)\Common Files\Apple\MobileDeviceService_main.dll. Verify that you have access to that directory
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
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