I bought a new iphone and as i was setting my apple ID account and i signed in to my account and confirmed two useres with diffrent numbers that were signed to the same apple ID and it messed up my i messege and face time. how do i fix that ?

i bought a new iphone and as i was setting my apple ID account and i signed in to my account and confirmed two useres with diffrent numbers that were signed to the same apple ID and it messed up my i messege and face time. how do i fix that or delete one user ?

Hello sapiii96,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
To sign out of your Apple ID
Go to Settings > FaceTime, tap your Apple ID, and select Sign Out.
Go to Settings > Messages > Send & Receive, tap your Apple ID, and select Sign Out.
Best of luck,
Mario

Similar Messages

  • HT202794 Why can't I download the free Apple apps for my new iPhone 5S? It was set up in store and restored from my iPod Touch 5.

    Why can't I download the free Apple apps for my new iPhone 5S? It was set up in store and restored from my iPod Touch 5.

    Are you logged in with the same account that was used to activate the phone ? If you are, and the apps aren't showing as free, then try logging out of your account by tapping on it at the botto of the Featured tab in the App Store app and then log back in and see if they then show as free.

  • HT1311 To create a new apple ID, if I sign out of the current Apple ID account, and then sign in with a newly created account, will I lose any songs or apps on my phone or computer that were downloaded from the old apple ID?

    To create a new apple ID, if I sign out of the current Apple ID account, and then sign in with a newly created account, will I lose any songs or apps on my Iphone and Macbook Pro computer that were downloaded from the old apple ID?

    No, you will not loose anything.  However, if you ever need to update any of that previously purchased content, or re-download it, you will have to use the older AppleID.  Purchases are permanently tied to the AppleID you use when making the purchase.

  • I have an ipad  and a iphone 5, when i start find mi iphone from the ipad or in the iphone only display the iphone, but not mi ipad it displays with conection, ubication not avaliable, i configure the same apple id in bot devices, and a diferent apple id

    i have an ipad  and a iphone 5, when i start find mi iphone from the ipad or in the iphone only display the iphone, but not mi ipad it displays with conection, ubication not avaliable, i configure the same apple id in bot devices, and a diferent apple id, can help me?

    IOS: using facetime http://support.apple.com/kb/ht4319
    using an ipad will use the email address since you can't make a phone call.  see the link.
    Your basically calling/emailing yourself that's why your getting a busy signal.

  • My friend got a new iphone 5. when he was setting it up and the icloud questions came, we couldnt get past one it was almost like it froze but it didnt he just cant get past it. what do we do?

    my friend got a new iphone 5. when he was setting it up and the icloud questions came, we couldnt get past one it was almost like it froze but it didnt he just cant get past it. what do we do?

    What question?
    What did you try?
    Was the device connected to Wi-Fi or Cellular data?
    Do you really want help?  If so, stop being vague and provide some details.

  • If two iphones were updated using the same apple id and now are receiving the same messages, how do i fix this?

    Hey guys. So i recently downloaded ios7 for my iphone 4s and so did my mom. But my mom decided to update her phone as well using the same apple id. Now she is recieving all of my messages instead of me. Please let me know how I could fix this. Thank you.

    Have your wife log in to her user account on the laptop. Launch iTunes, then connect her phone to the computer with the USB cable. Sync. That should put back all apps and media. Since you already upgraded her to iOS 5 she'll have to manually enter all her settings and preferences, and organize her home screens.

  • Unlinking two iPhones that are currently using the same Apple ID

    My parents accidentally used the same Apple ID for both of their iPhones. How can I unlink their accounts and create two different, unique Apple IDs for each of their iPhones? And without losing what is currently saved to the iCloud (some of the info saved is for business). I appreciate any help. When I create a new ID for one device it messes up the other one. Thanks!

    Apple IDs are used in several different ways on an iPhone. You can have different Apple IDs for different functions. For example, if you use the same iCloud ID for both phones they will both be trackable by logging in to icloud using that ID, and they will both be protected by Activation Lock with the same ID. They will also both get the same email and back up to the same iCloud account. Or these can be different. Your choice.
    The iTunes & App stores can have the same or a different Apple ID. If they have the same then you don't have to pay for apps twice; once an app is purchased it can be used by all devices on that account (there are licensing restrictions that limit sharing to a single family all at the same address).
    Facetime and iMessage can have yet a third Apple ID. This is really a good idea, as it keeps everyone's messages private.

  • FaceTime with an Ipad 2 which is on the same Apple ID account?

    Okay, my family have had an apple ID for years so we can all have our music on our ipods. Recently we have purchased a Mac Book Air and an Ipad 2. We downloaded the FaceTime app on the Mac Book and it is already there for the Ipad. We want to be able to FaceTime each other, both FaceTimes are activated but when the Mac Book calls the Ipad, the Ipad rings and then says it is connecting for about 5 mins before failing and the Mac Book says the Ipad is unavailable. When the Ipad rings the Mac Book, the Mac Book rings but before you accept the Ipad says the FaceTime is unavailable. We both have the same apple ID as we are buying songs and apps from the same account and therefore we both have the same contact e-mail address, not sure wether this is the problem, if so how do you add another e-mail as every time we try it states that it is an invalid e-mail for this apple ID? If there is any other problem you see please explain!

    IOS: using facetime http://support.apple.com/kb/ht4319
    using an ipad will use the email address since you can't make a phone call.  see the link.
    Your basically calling/emailing yourself that's why your getting a busy signal.

  • The wi-fi is working but I get I grayish screen when I use safari.  The touch screen is also not working but only on safari (well internet).  How do I fix that?

    Good day,
    I get a grayish screen when I access internet via my Ipad.  The touch screen is also not working but only with internet.  How do I fix that?
    thank you
    mélanie

    I have the same problem! Can anyone help us? Thanks!!

  • Two users on different machines seem to be sharing the same signature settings in Mail

    I am completely puzzled by this one.  I have two users on separate macbook pro's using OSX Mavericks Apple Mail.  Whenever one user changes their signature, it changes the other users signature.  The mail server is Kerio Connect. The only workaround is to have two signatures and then each user picks their own signature as the default.  Any ideas, anybody?

    Both users are signed in to the same iCloud account, and both have activated "Documents & Data" synchronization.

  • Some websites have jumbled letters. I tried opening the same sites in different browsers. But, they work, except for FF. How do I fix this?

    Annoying jumbled letters.

    Can you post a link to websites where you see it happen?
    This issue can be caused by an old bitmap version of the Helvetica or Geneva font or (bitmap) fonts that Firefox can't display in that size.<br />
    Firefox can't display some old bitmap fonts in a larger size and displays gibberish instead.<br />
    You can test that by zooming out (View > Zoom > Zoom Out, Ctrl -) to make the text smaller.
    Uninstall (remove) all variants of that not working font to make Firefox use another font or see if you can find a True type version that doesn't show the problem.
    See also [/tiki-view_forum_thread.php?forumId=1&comments_parentId=566006]

  • Intermitta​nt failure to read some dvds that were created on the same drive

    I have a HP Pavilion dv6700t with with Vista Home Premium OS. Since I have owned it, the dvd drive has intermittantly failed to recognize dvd's that it created. The dvd's were created under Live File System format, both as 2.01 and 2.50 UDF Version. When I insert one of these failing DVDs into the drive, autoplay comes up with only blank dvd options. If I request the properties of the dvd, both used and free space shows 0 and the dvd icon is completely blue. When I left click the drive, the burn a disk window opens.  Help!

    robertfromglenwood wrote:
    Well I'm 50%.
    My OS X version is Lion 10.7.3
    When I double click on the DVD icon i get the viewer and the little remote control. All it says on the viewer is Support disc not available when I push play. If I just incert the DVD into the DVD drive I get absolutely nothing. No viewer, no remote, no full screen, no attempt to start. This disc runs just fine on my PC laptop.
    You are getting closer. In Finder you will see the DVD appear under Devices, Single Click it so it's highlighted. Then you will see all the files on it. Single Click 1 File then type Command A (Select All) then Command C (Copy) and under the Favorites in the sidebar you will see an icon for Desktop, Single Click Desktop and then type Command V (Paste) and you have copied them onto your iMac's desktop.

  • Is it possible to change the Apple id on one device while keeping all purchases and apps? Also, several other devices are using the same apple Id.

    There are about 3 devices that use the same apple id. I would like to take my iphone and make my own apple id but I don't want to lose all the purchases that were made on the original apple id

    You can sign out and sign in with the new ID. The old purchases wont go away.

  • In OSX 10.8, can I use the same apple id to get updates for iPhoto and iMovie?

    Hi, so there are several sites that I work at that have multiple OSX 10.8 devices. I was wondering if there was a way that I can use the same apple ID to update iPhoto or iMovie? Apparently its needed for updates now. Alternatively, is there a way that I can do basic updates with out putting in an apple ID? A few dozen is no problem, but there are more than that which need to be updated. And frankly, its becoming a pain.

    You may only do that on machines you own. Other users must have their own Apple IDs and purchase the software for themselves. If these are enterprises, then contact Apple. They have special programs for enterprise purchasing.

  • I bought a new iPhone 5S and I have a problem with sync my apps

    I bought a new iPhone 5S. I was not able to authorize your computer, as it changed many times throughout the year. I was not able to download games and applications because of this! solve the problem!

    Content acquired from iTunes is permanently tied to the account it was acquired with.
    Authorize the computer for the appropriate account.
    Also, STOP creating new Apple IDs simply because your email address changes.  That is completely idiotic.  Update the Apple ID with the new email address the next time your email changes.

Maybe you are looking for

  • How do I restore the login.keychain from a time machine back up in lion

    I recently reinstalled Lion on my MBP after doing a back up with Time Machine. I don't want to restore everything using the migration assistant since the issues I was having were mostly due to my account. In Snow Leopard this process seemed very stra

  • Adding mute button to time line

    hello, I currently have several photos that rotate in an out and i also have a music clip which plays when i test the movie. i want to add a mute button from the components tab onto a timeline. Not sure how difficult this is for a novice, but I would

  • F4 help for standard UI elements

    Experts, In standard Web Dynpro applicaiton, we have a field, that needs to be enabled for search help. I have enhanced the component and enabled search help for that. My requirement is, when I select F4 for that perticular field, selection dialog ap

  • SAP Calender - THOC and THOCS tables

    Hi everybody, I've a problem with holidays. I set in scal transaction haliday but system doesn't see my enterance as a holiday. Because system doesn't update thoc and thocs tables. For this reason when i look at holiday calender in scal i couldn't se

  • Do I need install web analysis on client machine?

    I have installed web analysis in the server, to let the user to access web analysis, should I also install web analysis in the user's machine, or just let them access the web analysis URL, http//hostname:16000/webanalysis ?