I bought a new Photosmart 5520 printer for my Mac Powerbook running OS 10.6.8, and it stopped workin

I bought a new Photosmart 5520 for my MacBookPro running OS 10.6.8. It stopped working after a few days. documents hang up in print queue, which says "printing page 1, 33% complete..." and below that it says "idle". I tried the various restart schemes, and removing it from the printers list, to no avail. I had the same problem with my previous printer after a few years of use. I threw that one away and bought the 5520. Any idea what causes this problem?

Download and install this: http://support.apple.com/kb/DL907
Restart your Mac.
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Similar Messages

Install new HP Photosmart 5520 printer

Trying to install new HP Photosmart 5520 printer but a screenkeeps coming up saying that the computer OS version is not compatable and to load all updates which I have done but it still won't let me install the printer.

So, what version of OS X do you have? If it is 10.6 or higher, download and install the latest software for your printer from the "Support & Drivers" link at the top of this page.
If it is 10.5 or lower, it is time to upgrade your OS X and/or Mac.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Just bought a new iMac, with Lion, for my wife. When is was wifi with her old iMac on line with it's printer, HP C6200, no problems printing. Now that it is by itself it does not recognize the C6200...It recognizes my laser hp 1012 and laser hp 6300

Just bought a new iMac, with Lion, for my wife. When is was wifi with her old iMac on line with it's printer, HP C6200, no problems printing. Now that it is by itself it does not recognize the C6200...It recognizes my laser hp 1012 and laser hp 6300 but will not print to them wanting an autenication

How is the C6200 connected to the iMac, is it via USB or Wi-Fi? If it's via Wi-Fi please make sure it's connected to the router using the printer's Network Wizard. Then click System Preferences - Print & Scan and assuming the iMac is on the same network as the printer, if it is the printer should be seen. If it's not then click the + sign and add the printer. Apple provides instructions in Printing Overview OS X Lion

Bought a new Canon MG7540 printer to replace the old HP A618. When printing vector objects from Illustrator, they look like graphics from dandy (8 bits) ... no smooth, all cubes ... if do raster than print perfectly. Who knows how to treat it? No well to

Bought a new Canon MG7540 printer to replace the old HP A618. When printing vector objects from Illustrator, they look like graphics from dandy (8 bits) ... no smooth, all cubes ... if do raster than print perfectly. Who knows how to treat it? No well to rasterize vector before each printing. OS - MacOs 10.10.

Have you read the User's Guide for that printer? Odds are you will get reasonable prints. However, it is a photographic printer. That said, it should print excellent quality photographic files. To get smooth lines in Illustrator, try Preferences > Use Anti-Aliased Artwork. That will smoothen the output. If, for some reason, that does not work, try Print > Save As PDF > open PDF in Reader and print from there. Check the User's Guide for media sizes available for your particular printer. Setup your artboard to the size page you want the image to print on. Use View > Show Page Tiling ( to see where the page's printable area lies. Align the page with the artboard using the Page tool.

I bought a new external hard drive for backups, but time machine won't do a full back up. I think it is remembering backing up onto previous external hard drives, which I don't own anymore. How do I do a new full backup?

I bought a new external hard drive for backups, but time machine won't do a full back up.
I think it is remembering backing up onto previous external hard drives, which I don't own anymore. How do I do a new full backup?
When I bought the new (used) iMac, I also bought an external hard drive for backups. It worked fine, but my husband stole it.
Then I bought a new external hard drive (Seagate) and it worked fine for three weeks, then died.
So I just got a new external hard drive, which was put together from an internal hard drive and a hard drive enclosure.
Time machine did the first backup today, and it should have taken 9 hours like it did on the previous first time full back up. Instead, it took 30 minutes. That can't be right. I want to start over and do a full backup to make sure everything gets onto my new external hard drive, but I can't figure out how to do that. Please help.

Triple-click anywhere in the line below to select it:
tmutil compare -E
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command will take at least a few minutes to run. Eventually some lines of output will appear below what you entered.
Each line that begins with a plus sign (“+”) represents a file that has been added to the source volume since the last snapshot was taken. These files have not been backed up yet.
Each line that begins with an exclamation point (“!”) represents a file that has changed on the source volume. These files have been backed up, but not in their present state.
Each line that begins with a minus sign (“-“) represents a file that has been removed from the source volume.
At the end of the output, you’ll get some lines like the following:
Added:
Removed:
Changed:
These lines show the total amount of data added, removed, or changed on the source(s) since the last snapshot.

Just bought a new iphone 5 i have an old imac computer OSX 10.5.8 and itune version 10 (updated at great cost last year for iphone4) it dosen't let me restore data... any chance of update or do i have to thow away my computer (and never by Mac aga data 0

Just bought a new iphone 5, i have an old imac computer OSX 10.5.8 and itune version 10 (updated at great cost last year for iphone4) it dosen't let me restore data... any chance of update or do i have to thow away my computer (and never by Mac again?)

You an use your iPhone without connecting it to a computer.
But the product description for the iPhone clearly states that in order to sync with a Mac you must have OSX 10.6.8 or later. That version of the OSX is usually called Snow Leopard. There are two mo recent versions of OSX. OSX 10.7.x (Lion) and OSX 10.8.x (Mountain Lion).
If you can upgrade your computer to at least Snow Leopard I suggest you do so.

Need new ink jet printer for Mac G4 with classic

I've searching for a new color inkjet printer for my G4 with Classic and have found only 1 by Epson, the R800. However, I'm getting different answers from various techs. One said I just need to get a print server. A tech at Epson says it probably won't work for my classic mode if the OS 9 software is booted up with an OS 10 driver. I don't know the answer to this or exactly what it means!!! Most of my printing would be done with OS 9 software. I have been using an HP laser printer and an HP color inkjet on all 3 of my networked Macs with no problem. Can anyone tell me if the Epson R800 will work? Thanks, Ann C

I don't have it, but the specification page says
+Windows 98SE/2000/Me/XP, Mac 8.6-9.2, OSX 10.1.3 or later+
http://www.epson.com/cgi-bin/Store/consumer/consDetail.jsp?BV_UseBVCookie=yes&in foType=Specs&oid=37472319&category=Products
Plus, there is a driver for Mac OS 9 available for download here
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid= 30501&prodoid=37472319&infoType=Downloads&platform=All
So I see no reason why it would not work.

HT1976 I am in turkey. Just bought a new Turkcell SIM card for my iphone3gs. When I try to connect to Turkcell network, it says that the selected network is restricted however the sim works in ordinary phones. Can you help please.

I am in turkey. Just bought a new Turkcell SIM card for my iphone3gs. When I try to connect to Turkcell network, it says that the selected network is restricted however the sim works in ordinary phones. Can you help please.

If a phone is sold from one friend to another and wants to use it on a different carrier the friend can contact the carrier it was sold by to request it unlocked. I know AT&T, Verizon, and Sprint will give you the steps to unlock it as long as the original contract it was bought under has been completed. eBay/Craigslist is really not the best place to try to get "unlocked phones" from, if it turns out the phone isn't unlocked then I'm really sorry you got stuck with that one and as stevejobsfan said above I would report them immediately and see if you can recover your money. I sell phones for a living and this happens a lot

I recently bought the new Iphone 4S on the Bell network. I subscribe to visual voicemail, and when I get a voicemail I can listen to them but when I go to delete them it freezes the screen for a second or two and goes back to the homescreen.

I recently bought the new Iphone 4S on the Bell network. I subscribe to visual voicemail, and when I get a voicemail I can listen to them but when I go to delete them it freezes the screen for a second or two and goes back to the homescreen. Anyone else having this problem? I've called Belland they're clueless about this, and Apple support doesnt seem to know much about it either.

I was mislead as well. It turns out that visual voicemail is only partially supported by Bell. You can only playback voicemail. It doesn't show the caller ID either. You still have to call your VM in order to delete messages (which kinda defeats the purpose). According to Bell tech support they're "working on it" but I wouldn't hold my breath.

I'd like to buy an all-one print, scan, fax wireless laser printer for my Mac. Any suggestions?

Any suggestions for a laser all-one, wireless, print, scan, fax printer for my Mac Air?
Suggestions gratefully accepted.

Yes printers (their drivers mostly) can become obsolete. Laser printers are so inexpensive I would lean that direction (often new ink cost more than a new printer). That being said when you combine functions you make sacrifices. A laser printer/fax would be, in my opinion, the way to go. If you need a scanner I would make it separate.
I have had good luck with HP - the school district I worked for also used (standardized) to HP. At times Epson has worked well with Mac's - and then there are other times. I think as long as you stay with a top tier brand (look at what Apple is bundling with their new sales) you'll be all right.
Of course you budget, the number of times you expect to scan, fax and print should drive the decision.
I have a ~$100 Brother Laser Printer networked through my Mac Pro (it prints wirelessly) and has done so for going on 10 years. I have an HP Photosmart 6800 about the same age. As you can tell I'm not a fan of AIO's.

Installing HP Photosmart C309 printer on my Mac

Can anyone help me to install HP photosmart C309 printer on my Mac. I thought it had installed Ok, but when I try and print, it says it is connecting and then says there is a communication problem .

You're very welcome, and that's great news. Now because you were able to add the printer and successfully print from the EWS, it let's us know that everything is set up properly we just need to contact the router manufacturer and have them open up some ports that may be blocked.
When you contact them please tell them to make sure that the bonjour multicasting is enabled on the router. Now you will need to make sure that the following ports are unblocked:
UDP: 427, 161, 137, 138,
TCP: 9100, 9220, 9500, 137, 139, 427
Bonjour Ports: 80, 443, 5222, 5223
Once these settings are changed and ports unblocked you should now be able to successfully print to your D110a.
Let me know how everything works out!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

I bought a new laptop with Windows 7. My computer name in Windows has changed, and now, my Ipad can't find Itunes

I bought a new laptop with Windows 7. My computer name in Windows has changed, and now, my Ipad can't find Itunes, and Itunes can't find my Ipad. [email protected]

Ok, if reinstalling iTunes as suggested above does not resolve the issue of iTunes recognising the iPad then try this -
Firstly, make sure that your device is not hidden (left hand pane). If it just reads device then toggle between SHOW and HIDE.
Secondly, try all the other ports on your computer, even a number of times.
Thirdly, make sure your lead /connections are no faulty.
Fourthly, if you have another computer try plugging your device into it without taking any action, give it a moment, remove it and try it back in your other computer again.
Failing all that, see here - http://support.apple.com/kb/TS1538
And failing all that put the device into Recovery mode. See here and note the paragraph 'If you restore from a different computer.... ' down near the bottom of the page -
http://www.apple.com/support/ipad/assistant/itunes/
As for making your new laptop your 'home computer' follow these instructions -
1. Without connecting your iPad to your computer -
A) Install iTunes / make sure the latest version of iTunes is installed.
B) Go to the Store tab and click on "Authorise This Computer".
C) Go to Edit, click on Preferences [iTunes and Preferences on Macs] and click on Devices. Put a check mark in the box next to "Prevent iPods/iPhones/iPads from syncing automatically". Click OK and close iTunes.
2. Connect your iPad to your computer -
A) Start iTunes (it will not start automatically because of the action at 1(C) above).
B) Right click on your iPad under Devices in the left column. Select "Transfer purchases".
C) When the transfer has completed, right click on your iPad again and select "Backup".
D) When the backup has completed, left click on your iPad, click on the Apps tab, and put a check mark in the box next to "Sync Apps", and then click on "Apply" (bottom right).
E) Unless you want to always do a manual sync (as I do), go back to Edit, Preferences [iTunes and Preferences on Macs] and uncheck the box next to "Prevent your iPod.....".
F) Finally, on your iPad, check that everything is syncing properly. If not, go back to iTunes and check all settings.
NB You should not lose any apps. However, any 'purchased' missing apps can be downloaded again FOC. As with updates, this must be done with the Apple ID under which they were originally 'purchased'.
Also see here as to moving your music to your new computer -
http://support.apple.com/kb/HT4527

I have set up a Netgear dual band modem which works well with the iPhone and an older MacBook, but with this brand new MacBook it asks for a password every time I reopen the computer and open safari. Is it Lion?

I have set up a Netgear dual band modem which works well with the iPhone and an older MacBook, but with this brand new MacBook it asks for a password every time I reopen the computer and open safari. As you can imagine this is very annoying. It says I am not connected to the internet and offers me a choice of nearby networks including mine and then asks for a password when I select it. Why does it do this with our new MacBooks (also with my son's brand new one) and not with the iPhone, iPad and older MacBook? They happily automatically connect to our network after entering the password just the once.

Sig, I appreciate you trying to be helpful. I have no idea what issues you were having or what issue exactly pgrounds has been having. Your assumption that everyone's set up is the same as yours is false however. There are many many documented WiFi issues that are a result of Lion installs. Many have been solved by 10.7.1 and 10.7.2. Others have been solved by a large variety of work arounds. Others have not had their issues solved yet.
I am one of those. I have an IT background, and I spent the better of five hours digging up workarounds and attempting all of them. For the benefit oh anyone who is having similar issues, I have posted links to all of those workarounds here. None of them worked in my case, but hopefully they will help pgrounds or others.
So, once again, if you have a new idea, I'd love to here it. But if it has already been posted in one of these links, it's not helpful, let it go.
http://osxdaily.com/2011/07/22/wifi-dropping-in-os-x-lion-fixes/
http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/
http://blog.chron.com/techblog/2011/09/want-to-really-repair-permissions-on-your -mac-try-this/

Any recommendations for buying a printer for my Mac Book Pro

Looking to buy a printer for my Mac Book Pro!! Any recommendations???

Any will work. "AirPrint" compatible printers will work even better, since they require no setup whatsoever, and will even work with iOS devices (and with some compatible android/windows phones) you might end up buying.

I bought photoshop elements 13 at Costco for my Mac i cannot find the serial number anywhere on the box

i bought photoshop elements 13 at Costco for my Mac i cannot find the serial number anywhere on the box

You do not find a serial number ON the box where anyone may see the number
Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Find serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

I bought a new Photosmart 5520 printer for my Mac Powerbook running OS 10.6.8, and it stopped workin

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