I bought a phone off someone and now i cannot access the phone because it is linked to there account and they are no where to be found. Is there any way i or apple can somehow wipe out the phone?

I just bought a phone off an individual however they did not remove the device from their icloud, find my iphone etc. so i cannot access the phone since i do not have the password and the person is no where to be found. Is there anything I or apple can do to remove it for me and erase and wipe out the phone so i can activate it?

Sorry no, more than likely you bought a stolen phone, especially if you can't contact the seller.
Apple can't do anything to help you wipe or remove.

Similar Messages

How to I contact Apple about a support issue with Game Center--itself, directly. I changed my Apple ID and now I cannot access my game center account that I had previously. It created a new one for me with my new apple ID instead of keeping the old one.

I want to submit an issue with Game Center--itself, directly. I had an account set up that I used to play online games. I changed my appleID and then I no longer could access my game center account. I, apparently, had a new game center account created for me (which is friends with my old account) and now I cannot access my original game center account.
If I can't get access to email apple directly (which seems ridiculously difficult to do), then someone please tell me how to FIX the issue.
Thank you

Yes. I have tried that. When I use the ID I had before, it sets it up as a new account and I don't want to lose my stats attached to my old account.
Let's say that my old nickname was "user10" and I used the email, "[email protected]" for my apple id. I changed my apple id to "[email protected]" and it changed my game center account to "mynew" and somehow I am friends with my old acct, "user10". I tried getting a password reset for "user10" but I apparently don't know my own birthday, which is possible because I usually give a false one, but the same false one each time.

My wife decided to set up her iPhone on my account and now everything is comingled. I want to set up an iTunes account for just me. Do I have to set that up on a computer or can I set it up on the iPhone?

My wife decided to set up her iPhone on my account and now everything is comingled. I want to set up an iTunes account for just me. Do I have to set that up on a computer or can I set it up on the iPhone?

iTunes will need to be set up on your computer however you can set up a new Apple ID to use for your iPhone. Really all you need to do is Assign a new Apple ID to your iCloud account.
Follow the link to create a new Apple ID: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
After you do that, on the device you want to assign a new iCloud account go: Settings > iCloud > Delete Account and then sign in with the new Apple ID.
NOTE: This does not effect iTunes, all of your devices can continue to use one shared iTunes account under your original Apple ID for downloading apps and backups. This simply gives iCloud a place to sync the individual devices information and will stop iCloud form merging all the information, such as contacts, with all of your devices.

Help please! So my laptop died when i spilt coffee all over it. I had never synched my itunes (i know i know) and now i cannot access my tunes library. How can i get my library back ?! Thanks

Help please!
So my laptop died when I spilt coffee all over it. I had never synched my itunes (i know i know) and now i cannot access my tunes library. How can i get my library back ?! Thanks

See Recover your iTunes library from your iPod or iOS device. Even if you don't have such a device there are links in the article that will show how to recover your purchases.
In addition, the laptop may have drowned but the hard drive is probably fine. You should be able to find someone who can extract the drive from the laptop and recover your personal data from it.
tt2

I upgraded new software onto my iphone 4 however it stopped syncing and said error so when i tried to access my phone the itunes USB was showing in my phone screen and now i cannot access my phone

i upgraded new software onto my iphone 4 however it stopped syncing and said error so when i tried to access my phone the itunes USB was showing in my phone screen and now i cannot access my phone

When it stopped and said error, what was the error? You are saying that you disconnected the phone from the computer and all you see is the USB showing on the phone? Then you need to reconnect to the computer and restore the phone.

HT1222 I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!!!!!!

I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!

Paldeng, thanks for the suggestion. I've done all that. I can connect to the server, but apparently they are not recognizing my ID and password. I can use the server program if I don't go through Mail (using the same ID and password). My mother in another state with another provider has had the same email issue, as also my husband on his laptop who uses the same internet connection I do. His worked fine until we had it repaired at the Apple store and all the original programs reloaded (with the required updates, I assume). We can receive email in Mail, we just cannot send.
I contacted my service provider, and we went over my connections. They said it was not their problem and connected me with Apple, resulting in a charge to me because my warranty is long expired. Apple swears it is not their problem, it is the provider, so here I sit. My son was able to fix my Mom's Mail (she's 97) and got my husband's working also, until mine went out, by tweaking connection descriptions and ports remotely. The thing is, we had not messed with any of those settings, so what changed? I just did not want to bother my son again, as he has many other demands on his time.
Since this fiasco with the Mail v4.6 update, I'm wondering if something else was updated that works well with Lion and Mountain Lion, but does not work well with Snow Leopard and Leopard. I think the problem I had with the Mail update was that my Mail program had been renamed to Mail (original), and therefore was not being recognized by the update. Perhaps they had another tweak in there somewhere that is affecting outgoing mail connections?

TA21328 I downloaded a security update and now I cannot access my online banking web site. How do I fix it?

Does anyone have a quick fix for this? I downloaded the latest security update and now I cannot access web page for online banking.

It is not asking what part of your country you are in, but what country/region you are in.
Region encoding is the mechanism that enables motion picture studios to control the worldwide release of their movies. It is required by the DVD Forum (http://www.dvdforum.org/forum.shtml) in all commercial hardware DVD players. Every DVD-Video disc contains one byte of data representing a region code, which limits where the disc can be played.
http://support.apple.com/kb/HT2397
Once you have set the region in DVD Player five times it cannot be changed.
Instead, use VLC to view videos from different regions:
http://www.videolan.org/vlc/download-macosx.html

I have purchased an adobe product and now I cannot access it?

I had adobe installed on my computer and now I cannot access it. Every time I try it asks me to buy the pro program

Perhaps we can help. The problem might be coming because Adobe have lots of things and you are using the wrong "Adobe".
So, what is the "Adobe" that you purchased?
What is the "Adobe" you are trying to run?
Please give the full name of both.

I got a new computer, and now i cannot access the local files for my website (Dreamweaver)...help?

I got a new computer, and now i cannot access the local files for my website (Dreamweaver)...
the new computer is a Mac.
I see the site on my computer files, but it will not connect with Dreamweaver on this new computer.
can anyone help with this?
thanks,
Margaret

no special characters...
see if this gives you any info...

I just upgraded the operating system on my Iphone 5 and now I cannot access my Gmail accounts.

I just upgraded the operating sysem on my Iphone 5 and now I cannot access my Gmail accounts. The icon shows I have messages.
I keep getting asked to log in with my email and password. I get an error that tells me to activate the cookies, but they are already activated.

Delete the account and add it back.

I have an old Apple id, created without the email address, and now I cannot access the account

My account got hacked, so I had to change my Apple ID and related info.
My original Apple ID was just my name (not an email address). Now I cannot access the songs and other materials I purchased with that ID.
I cannot recreate the ID because currently IDs must be email addresses.
Any ideas? Someone else posted this question too, but got no feedback. That was over a year ago.

You cannot delete an Apple ID, you can only choose not to use it. Also, your @me.com address is associated with this ID and cannot be moved to another ID or be used to create a new ID.
All you could do is create a new ID using a different email address with your name in it. If you do you will have an associated @icloud.com email address.

HT204053 I just changed my AppleI D and password and now I cannot access icloud on my phone or ipad.

Due to unexplained charges to my itunes account I just changed the email address and password associated with the account. Now I cannot access icloud on my iphone 4s or on my ipad. Help!?

To change your iCloud ID, go to Settings>iCloud, tap Delete Account, then sign back in with the new ID. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account. To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll.

I installed 10.8.2 and now I cannot access, mail, safari, app store etc. HELP !

I installed the update for Mountain Lion. And now I cannot use most of my stuff. Including Mail, APP Store ( where I would go to get any downloads and updates) Safari etc.....
Please help!

Well, then you have a unique but fairly big problem... something went wrong during the update.
Suggestion: Download the combo update and do it again: http://support.apple.com/kb/DL1581
If that doesn't help, you might need to re-install the system. Keep backing up!

My access was blocked because i left my pc on at home and now i cannot access anymore with thunderbird only via browser how can i restore access??

I cannot access anymore via thunderbird while with the same pw i can access via browser after my account was blocked how can i restore access via email program?

I was on my gmail account and looked at settings forward and pop/imap
be sure they are activated.
Imap if you want to access it from several places. That way you have the original on Gmail-server and copies on your pc.
Pop on the other hand loads down the emails. perfect if its just one pc.
(i'm not sure the Gmail-server deletes them thou).

I recently upgraded my phone to 5.0 and now I cannot access any of the ringtones I have purchased. They are on the desktop but will not transfer to my phone. Any suggestions?

I recently upgraded my phone to 5.0 and now cannot access my ringtones theat were purchased. They are in my itunes on the desktop but won't sync to my phone. Any suggestions??

OK. In iTunes on the computer, since you have the ringtones there, one simple method to try would be to drag them to the desktop, and then directly from the desktop to your phone in the Devices menu in iTunes.

I bought a phone off someone and now i cannot access the phone because it is linked to there account and they are no where to be found. Is there any way i or apple can somehow wipe out the phone?

Similar Messages

Maybe you are looking for