I bought adobe photoshop elements 13 and premiere elements 13, I downloaded photoshop but I can't download premiere. I have the serial number, I have the registration but I can't find where to try to download my product again. Somebody can help me? Thank

I followed the instructions in order to download my products but after the downloading of photoshop I've been able to downloader the premiere elements 13.
My account show the serial number and the registration of the product but I can't find where I can try to donwnload it again. ???

Please use the below link to download Premiere elements 13 application
Adobe - Download free trial version Adobe Premiere Elements 13 | Adobe
Download the trial version from above link and enter the serial number. It will convert to full version

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I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,

I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,@

yes,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise

I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise

Uninstall and try the Adobe Creative Suite Cleaner Tool before reinstalling - it helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

I bought photoshop elements 13 at Costco for my Mac i cannot find the serial number anywhere on the box

i bought photoshop elements 13 at Costco for my Mac i cannot find the serial number anywhere on the box

You do not find a serial number ON the box where anyone may see the number
Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Find serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

I bought a second license and I can't find the serial number, I have tried to contact adobe like 4 times and got no luck. Any help on where to find it? is it the same serial as the first copy we have?

I bought a second license and I can't find the serial number, I have tried to contact adobe like 4 times and got no luck. Any help on where to find it? is it the same serial as the first copy we have?

Hello,
This order no is for subscription of Adobe Captivate 8. In order to install subscription you need not to enter any serial key .During the installation it will prompt you to enter your Adobe Id and it will validate your subscription after validating your Adobe Id from the server. I mean you have to sign in with your Adobe Id during the installation which you have used at the time of purchasing the subscription.
So for installation and activation you dont need any serial key . Just sign in and it will automatically activate your subscription .
For more information on subscription please click on the link below.
http://www.adobe.com/in/products/captivate/faq.html#subscription
Regards,
Rajeev.

I have purchased and installed acrobat XI pro. When I run it a window pops up saying the the serial number I have provided is valid but a qualifying product cannot be found on the computer

I have purchased and installed acrobat XI pro. When I run it a window pops up saying the the serial number I have provided is valid but a qualifying product cannot be found on the computer

YOu have purchased or been sold an upgrade from Acrobat 9 or 10. You simply need to prove you own that old version using its serial number. be sure to keep both serials forever.

I get the warning: "The serial number you entered is valid, but a qualifying product cannot be found

I get the warning: "The serial number you entered is valid, but a qualifying product cannot be found on this computer." I have CS2 on my M:/ not my C:/, how do I get the Setup.exe to find it there?

Having a similar issue,
I purchased an acrobat upgrade for my Mac OS 10.7.3. I have the CS4 version and now I wanted Acrobat 10. Entered the first serial number no problem, the second serial number won't allow me to register the product. Even after a reinstall of Acrobat 9 just to verify the serial number was correct. Is there a stand-alone serial number that I am unaware of? I can't find it in the CS4 Design Premium collection packaging...
Gautham K, You make it sound like it's a one or the other when entering the old serial number. On my system you have a dropdown to choose the current version you have currently installed on your machine and then the serial. The "next" button stays greyed out.
Additionally adobe "call back" and "schedule call back" pages are down on the web site currently.

CS4 Upgrade, the serial number you have entered does not match the product you have selected

I have a valid CS2 premium license and have installed CS4 upgrade to a new machine but get the dreaded error "the serial number you have entered does not match the product you have selected" Now I got this error when I originally installed in 2009, back then I could call customer service and get the problem resolved but now when I phone I get an automated message saying phone support is not available for CS4? Does anyone know of a work around or a UK number where I can get this resolved? Any help would be appreciated.

Please see: http://www.hp.com/country/us/en/mda/windows7/upgrade/index_ww.html to select your correct country or region.
Carey Frisch
Microsoft MVP
Windows Expert - Consumer

The serial number you entered is valid, but a qualifying product cannot be found on this computer.

Hi
We try to upgrade a mac (OS X 10.6.8) version of Acrobat Pro 9 to Acrobat X Pro.
When installing Acrobat Pro X - i get next annoucement: The serial number you entered is valid, but a qualifying product cannot be found on this computer.
And install is asking next: select a product (there is only: Adobe Acrobat 7 Standard Macintosh).
What to do next???

You need to contact Adobe support for this , they wil help in installing the software and will perform the unlocking for you.\
Here isthe link to contact adobe :- http://adobe.ly/yxj0t6
For details on your issue you can have the look on the link:- http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

I cannot find Acrobat 9 standard to download. I have the the serial number as listed at MyAdobe, but no link anywhere to the download.

I cannot find Acrobat 9 standard to download. I have the the serial number as listed at MyAdobe, but no link anywhere to the download.

David Franklin if the download was previously available under your account then please contact our support team directly at Contact Customer Care. If still available then the software can be re-enabled for download.
Once you have downloaded a copy of the installation files I would recommend making a back up in case you ever need the installation files in the future.
Finally if you can please turn off your e-mail signature when responding in the forums. These are public forums and both Ned and I have been editing your responses to remove your personal information. If you would prefer to not turn off your e-mail signature then please respond directly in your web browser by clicking on the link to View the full discussion.

HT4061 last night I stole my ipad and not how to get the serial number I have the itunes account that I do

last night I stole my ipad and not how to get the serial number I have the itunes account that I do

What To Do If Your iDevice or Computer Is Lost Or Stolen
If your Mac, iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
Reporting a lost or stolen Apple product
What-To-Do-When-Iphone-Is-Stolen
Lost or Stolen iPhone? Here’s What to do.
6 Ways to Track and Recover Your Lost/Stolen iPhone
Find My iPhone
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
Find My iPhone
Setup your iDevice on MobileMe
OS X Lion- About Find My Mac
How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Third-party solutions for computers:
VUWER 1.5.4
Sneaky ******* 0.2.0
Undercover 4.7
LoJack for Laptops Premium Mac
STEM 2.1

The serial number I have won't work for my Photoshop lightroom

the serial number I have won't work for my Photoshop lightroom

COntact support if you have serial number issues. This is not handled via the public forums.
Mylenium

I have Elements 13 and I cant find the serial number anywhere on the box or cd sleeve. any suggestions?

hi

A lot of times you get a redemption code instead, which you use to get a serial number. Check the places you've been looking and also your receipt, and if you find one:
Redemption Code Help

Have a serial number for Acrobat 9 Standard but need a download and can only find download for Pro version.

I did a factory reset on my old laptop and lost my Adobe Acrobat 9 Standard. I have the serial number but need a download and can only find download for Pro version. When I enter my serial number (standard) into the Pro Installation it says the number is invalid. Any idea where I can download Standard version of 9? Thanks.

Kimg68365882 did you purchase Acrobat 9 Standard from Adobe directly? If so and you choose to download the software instead of receive a CD then please see Find a download link on Adobe.com.
If you originally received the software on CD then please use a computer with an optical drive to copy the contents of the CD to a USB drive.

Where do I get the serial number from for the free download?

Where do I get the serial number for the free download?

There are no serials for trials. They run without one for 30 days and that's it. If they time out prematurely, there's nothing anyone can do.
Adobe trial software expired early
Mylenium

I bought adobe photoshop elements 13 and premiere elements 13, I downloaded photoshop but I can't download premiere. I have the serial number, I have the registration but I can't find where to try to download my product again. Somebody can help me? Thank

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