I bought an album in the I Store and it shows there as a Purchased item. However, I cannot find the album in my iTunes and do not know how to redownload it. What should I do?

If you are in a country where music can be redownloaded then it should show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - that it where you can redownload items (as long as they remain in the store).

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I am not able to access the App Store on my Iphone 3GS with IOS 6.01, however i can access the same on my laptop when i connect my phone to my PC. Any suggestions on this.

I am not able to access the App Store on my Iphone 3GS with IOS 6.01, however i can access the same on my laptop when i connect my phone to my PC. Any suggestions on this.

varunsharmaapplefan
http://support.apple.com/kb/ht5209 might help you. An iPhone 4 can airplay content from apps that support airplay and iTunes but it cannot mirror. If your game does not have airplay in the app you cannot mirror it to the apple TV so I don't know if you can play just the music. You should have no problem playing your iTunes over airplay though.
This may also help http://support.apple.com/kb/HT4437
Regards
Jules

Hello I have lost my serial number for adobe photoshop elements. Bought from John Lewis last month. I did have it installed but had to uninstall but cannot find the any of the packaging etc plus did not register. What is the best way of getting it install

Hello I have lost my serial number for adobe photoshop elements 13. Bought from John Lewis last month. I did have it installed but had to uninstall but cannot find the any of the packaging etc plus did not register. What is the best way of getting it installed again/replacement? Thanks

Do you have the receipt? If you have proof of ownership, you _may_ be able to persuade Customer Support to help you out. I imagine you would need to scan and email that proof if it works at all.

Hello! I have one iTunes library on my iPod and one iTunes library on my computer. When I connect my iPod touch to my PC, however, I cannot find any files in my iPod except for pictures. How can I find the music files so I can add them to my iTunes?

Hello! I have one iTunes library on my iPod and one iTunes library on my computer. When I connect my iPod touch to my PC, however, I cannot find any files in my iPod except for pictures. How can I find the music files so I can add them to my iTunes?

You can't do that.
And before you decide to store any music that you own on a computer at work, talk to your IT department. Many organizations do not permit it for legal reasons. Standard policies are that anything stored on company owned computers is the property of the company. It could not be legally stored on their machines unless you transfer the licenses and all copies, physical and digital, to the company, meaning you no longer own the music. If they were to be audited and could not prove that they own the music, they would be subject to copyright violation penalties. Just use your iPod when you're at the office if you want to listen to music.

I wish to reinstall Adobe Creative Suite 6 Design Standard on a replacement PC using the original box CD and Serial Number. Website says SN is valid but cannot find corresponding Adobe product. My product is not on the drop down list offered. hat do I d

I wish to reinstall Adobe Creative Suite 6 Design Standard on a replacement PC using the original box CD and Serial Number. Website says SN is valid but cannot find corresponding Adobe product. My product is not on the drop down list offered. What do I do next?

Contact support by web chat.
Mylenium

I purchased Lightroom from B&H Photo a few months ago. I did not instal the software, because I was purchasing a new computer in the near future. I am now purchasing that computer, but cannot find the software. B&H suggested that I contact you directly

I purchased Lightroom from B&H Photo a few months ago. I did not instal the software, because I was purchasing a new computer in the near future. I am now purchasing that computer, but cannot find the software. B&H suggested that I contact you directly to help me. I have the receipt, and you can look to see that the program was never used. It would be great if you could just send me another copy of the software. Thank you very much.
Marc

Download from Adobe's website
Win: Adobe - Lightroom : For Windows
Mac: Adobe - Lightroom : For Macintosh
Install then enter your serial number when prompted.
I have the receipt, and you can look to see that the program was never used.
The receipt is only of use to B&H. Adobe will have no record of it.
If you quote an Adobe Lightroom serial number then Adobe can confirm if that serial number has ever been registered. That step should not be required at this stage though. Just install the software.

With the new version of ITune, I do not know how to add a podcast to a playlist. The "add to playlist" which was easily found on older versions is not available. Your help will be appreciated.

I have difficulties with the new version of ITune, which I never experienced in the older versions.
1. I do not know how to transfer a new radio podcast to a playlist. The previous option "show in playlist" does not appear.
2. I do not know how to download an older podcast from the list of available ones offered for download. The latest one only is downloading, none other, not even the most recent but one.
Your help will be greatly appreciated in these difficulties.
I thank you in anticipation.
Curnonego

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I put my micro simcard into my iphone 3gs and my 3g service is not working. it was in a pantech and i do not know why it isnt working what should i do to get it to work

what should i do i have been trying to look it up but no answer to my problem yet

Hi there riverjay,
You may find the troubleshooting steps in the article below helpful.
iPhone: Troubleshooting No Service
http://support.apple.com/kb/ts4429
-Griff W.

Can I still buy iMovie '11 from the App Store? (I have an older iMac with Snow Leopard which cannot run the current version, iMovie 10).).

I am running Snow Leopard, and I bought a new camera (Canon Vixia HF R300). I am so far unable to download my movies into iMovie, and from what I have been able to ascertain, I need to upgrage to iMovie '11 to support the camera.
I have read that iMovie '11 was available at the Mac App Store, but now I see that the App Store has the new version, iMovie 10.0, which my Snow Leopard mac cannot support. Can I still get iMovie '11 from the App Store?

Apple has not made older versions of apps available in the MAS, only the most recent version. Apple constantly reminds folks that they alone are responcible for backing up their content purchases for the very reason that content may not always be available from the MAS in the future.
To answer your question, no, a license for a particular version of an Apple app does not entitle you to older versions of the app.

5 of my apps in the app store on my I pad are frozen at installing. I cannot access the apps to usze them or complete the update process.

My ipad app store is frozen for 5 apps insalling. I cannot access the apps or finish installing updates

If the App Store itself is frozen, quit the app completely and reboot the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If the updates themselves have stalled - try some of these things and see if they help.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

It seems that photos are saved automatically after one makes changes. However, I cannot find the edited photograph! Where do they end up?

After I change the photo on IPhoto, only the original appears - don't know where to find the changed photo. Is it really automatic?
Thank you!
<E-mail Edited by Host>

How are you editing the photo? With iPhoto or a 3rd party editor?
With iPhoto the edited version replaces the orignal in both the thumbnail and large version. Once the photo is edited you can view both the editied version and original in the edit mode by depressing the Shift key to toggle between the two.
This is what you get when you try it:
Post back with what you use to edit.
OT

I placed a personal folder in the sidebar of the finder. It had NB folders inside. This sidebar folder accidentally got dragged and went "poof" into a cloud of smoke. I cannot find the folder or it's NB contents anywhere. Help years of work!

Hi,
I need your help Please, I fear I might have lost years worth of work.
I had created 3 personal folders In my Home folder.
I then created a new folder called "active folder" and dragged these 3 folders inside, removing them from the Home folder.
I then dragged my newly created folder "Active Folder" to the Sidebar of the finder.
When I had closed finder and reopened it - the "active Folder" folder was unable to open.
A friend tried to help- dragged "active folder" off the sidebar.. and it disappeared with a cloud effect.
I cant find that folder or its NB contents anywhere,
Please help me with some advice if you can.
Not using tiger or Lion.*

When you created that "active folder," where did you create it? And after you added it to the sidebar, what did you do with it? If the data is truly nowhere to be found on your system, even using EasyFind, then I suspect you mistakenly deleted it, thinking that you had copied it to the sidebar. That would explain why you later found that the "active folder" was unable to open from the sidebar. The sidebar is just another way to access the original item, and if you deleted the original item, it can't do its job.
Unfortunately, if this is what you did and you don't have any backups, you may be out of luck. I don't know what you mean by saying you "did the whole data recovery 1's and 0's," but if you haven't already done so, you should try some dedicated data recovery software, to see if those deleted files may still be on the drive. See Recovering deleted files.
Ultimately, this is not a flaw in the Mac system, it is a flaw in your use of it. I strongly recommend some reading to get up to speed:
http://www.apple.com/support/mac101/
http://www.amazon.com/Mac-OS-Lion-For-Dummies/dp/111802205X/
http://www.reedcorner.net/guides/backups/
http://www.takecontrolbooks.com/backing-up

I tried to log into the creative cloud today and got an update request. I ran it and got, "Error code: 50." I have searched, but cannot find the solution.

What can I do to get this update to run properly? I need to use the service. I am up to date on payments, etc.

Refer below link
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

Lost hard drive and want to reinstall PS CS5 [was PS5], but I cannot find the download?

I have the serial number but where can I access the download?

If it is CS5... http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

I lost close to 2,000 songs on ITunes. The other day I hit update to get the latest 10.6 and I lost 75% of my collection. Luckily I have all my songs on my IPod but do not know how to put them back on ITunes. Help

How do i send my recorded songs from my IPod back onto ITunes?

See Recover your iTunes library from your iPod or iOS device.
tt2

I bought an album in the I Store and it shows there as a Purchased item. However, I cannot find the album in my iTunes and do not know how to redownload it. What should I do?

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