I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.

I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
Artist: Imagine Dragons
Album: Night Vision

Report it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • TS1424 i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?

    i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes
    If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I recently bought an album and one of the songs only plays for 3 seconds. Anything I can do without rebuying the song again?

    I bought an album recently and one of the songs that got downloaded doesnt play all the way, it only plays the first 3 seconds. But I havent fully downloaded the album on my itunes, does that have something to do with it? Anyway I can fix that without paying the song over.

    Sounds like a corrupt / damaged download
    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases  >  http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service  >  Apple  Support  iTunes Store  Contact Us

  • HT1386 I synced my new phone with iTunes and half of the songs only play for first 2 mins even though they show the time of the full track

    Only half the songs synced completely on my iPhone the others play only first couple of minutes then stop playing. They show on iTunes and the phone that they are fully downloaded. How can I fix this without buying all the songs again?

    Only half the songs synced completely on my iPhone the others play only first couple of minutes then stop playing. They show on iTunes and the phone that they are fully downloaded. How can I fix this without buying all the songs again?

  • I would like some Help please!

    Hey everyone. I bought a new Ipod 30Gb Black Video yesterday which i recieved at about 11am. I turned it on and it got stalled on hold. I couldnt turn the ipod off or nothing at around 3 the Ipod was dead so I installed all the programs and plugged it into the computer at around 3.45. It has been on all night and now at almost 1 the next day it is still saying Do Not Disconnect. I have been into Itunes many times and cannot see that in anyway being in contact with the ipod. What should I do. I am planning to leave it on till about 7.30 tonight but thats the latest I can really do.
    Also When I open up itunes and go into Prefrences and click Ipod it says that there is no Ipod Connected.

    Report it here:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • TS1424 i downloaded an album from i-tunes and some of the songs only play for a few seconds. What do I do?

    any suggestions?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS3297 Purchased album of Casting Crowns but some songs only play for 30-40 seconds. Where are my songs?

    I'm new to purchasing and downloading music. What I did was use a gift card to purchase an album but most of the songs only play for 30-40 seconds.  A couple play for their full time.  What went wrong?

    Delete and redownload:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Apple Wireless Keyboard - Shift + 'r' key not working. It doesn't capitalise the letter. Can someone help please. Thank you.

    Hi all,
    I am having some problem with the Apple Wireless Keyboard. It has not problem connecting to both my iPad mini / iPhone 4S.
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    If your Macbook is less than a year old, it is under warranty. A repair of of a problem of this kind would be free. So, if you have a warranty, have the problem fixed by Apple.
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  • HT1725 can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

    can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • I bought an album and one song only plays for 8 seconds

    I bought an album and one song only plays for 8 seconds then skips to the next song why is this? How can i fix it?

    Hi bholdrofjustice,
    Thanks for visiting Apple Support Communities.
    You may want to delete the song that doesn't play, and download it again using the steps in this article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    If the song still skips after 8 seconds, you can report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Best,
    Jeremy

  • I downloaded several cds to my external hard drive in .mp3 format. Later, I copied them to iTunes. The songs only play when the external hard drive is plugged in. I tried to load the songs from iTunes to my iPhone and the songs don't play.

    I downloaded several cds to my external hard drive in .mp3 format. Later, I copied them to iTunes. The songs only play when the external hard drive is plugged in. I tried to load the songs from iTunes to my iPhone and the songs don't play. I thought iTunes allowed me to transfer music to my iPhone and play it. What am I doing wrong?

    Hi skoorb1,
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    iTunes: About the Add to Library, Import, and Convert functions
    http://support.apple.com/kb/ht1347
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    - Brenden

  • How do I gift a playlist made of half my own songs and half chosen songs to be purchased?  I have tried to find the 'arrow to the right' of the playlist when I select it but cannot see this at all!  Can anyone help?

    How do I gift a playlist made of half my own songs and half chosen songs to be purchased?  I have tried to find the 'arrow to the right' of the playlist when I select it but cannot see this at all!  Can anyone help?

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
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  • I just downladed an album from itunes, but three of the songs only play 16 to 20 seconds and then go to the next song.

    Why when you purchase and album from itunes do some songs only play for 20 seconds?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I want a solution to my problem and i hope to see any number to contact you for information i'm from saudi arabia and the problem has not been solved so far and i sent my problem via a Email twice before

    I want a solution to my problem and i hope to see any number to contact you for information i'm from saudi arabia and the problem has not been solved so far and i sent my problem via a Email twice before

    Most of the people on these forums, including myself, are fellow users - you aren't talking to iTunes Support here.
    Have you contacted iTunes Support as was suggested on your duplicate posts :
    https://discussions.apple.com/message/22178793#22178793
    https://discussions.apple.com/message/22178411#22178411

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    Since updating to iOS 6 my phone has not been receiving text messages from some people. Already contacted my service provider and apparently nothing's wrong on their end. Any suggestions?

    Who's your service provider?

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