I bought an Apple TV two days ago for a lg tv.  We had a blue ray player on one HDTV connection.  It was working fine.  Unhooked that plugged in the apple and ... Nothing.  No Signal.  The on light illuminates all cords tight.  Do I take it back to store?

I bought an Apple TV  two days ago.  Followed instructions to hook up and light is on on box.  Unplugged working HDTV connection on tv -it has two more unused - and made final Apple TV HDTV connect to tv tight.  Flip over from cable and...  no signal!  Everything else fine blue ray back to same port and works fine.  Do I take this back to store for replacement?  Might be new cord or Apple TV,
.  Tried other ports on tv with no success.  Thanks for any suggestions.  Oh yes, mountain lion on air up to date on iPad and iPad min...

I would test it with the tv of friends and or relatives to verify it was broken
(I would do that with all such devices before taking them back)

Similar Messages

  • TS1398 I have a home network and my IPad was working fine on that network untill last week and now I have no connection. please help!

    I was connected to my home network on my IPad and for some reason no longer working?

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try:                  
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My macbook pro has lost the internet connectivity. My friends laptops all appear to be working using the same ethernet connection and connection leads but my Macbook pro refues to connect. it was working fine less that 2 hrs ago?

    Being new to Mac's i just want to know what to check, can any one help?

    System Preferences/Internet & Network/Network
    Unlock the padlock
    Locations:  Automatic
    Highlight Ethernet
    Click the Assist Me button
    In the popup window click the Diagnostic button.

  • The back button no longer works. I have disabled all add-ons, rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

    the back button no longer works. I have disabled all add-ons,rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    *Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
    Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
    *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
    *https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file

  • Itunes was working fine. Tries to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue.

    Itunes was working fine. Tried to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue. Program still works, simply cannor upgrade.

    Thanks b noir,
    I tried this solution without success. After FixIt ran and didn't find a problem, either in looking for issues with "software upgrade" or "iTunes" it kindly offered to help me uninstall iTunes. I had thought of this as a possibilty but it seems to me that if you do that you lose a lot of "non-native-to-Apple" information you might have entered. I did this once and recovery was painfull. Is there a way to uninstall iTunes without losing all of that sort of thing? Any help would be appreciated.

  • I had a case that I drop little juice  over my macbook air, I dried it immediately and it keep  working fine, as this happen while I am traveling I kept working on it for around two week, it was working fine except that the few key became sticky.

    I had a case that I drop little juice  over my macbook air, I dried it immediately and it keep  working fine, as this happen while I am traveling I kept working on it for around two week, it was working fine except that the few key became sticky.
    When I back to Jordan I sent it to the authorized support center “ Multivision” in Amman and asked them to help in cleaning the keyboard as it still sticky and I explained to them that the issue and I clarified that all are working fine.
    For a two days they didn’t back to me and they answered that they are still checking it, and then after they just called me saying that my macbook is damaged and not working and its better for me to buy a new one!!!
    They say that the liquid damaged the main board! I explained to them that this can’t be as it was working fine when I delivered it to them and I didn’t ask them to open it I told them to help in cleaning the keyboard!
    I am complaining about this support behavior and they were not cooperative nether polite in communicating.
    I am not convinced that the liquid damaged my macbook and I think that the staff at “Multivision” are not qualified and did something wrong to damage my macbook!
    I need you help to investigate this issue and have a feedback.

    Get the new keyboard at eBay and replace by yourself may be cheaper way, though you're required higher skill and well know about MacBook Air.
    http://www.ebay.com/sch/i.html?_from=R40&_trksid=p2050601.m570.l1313.TR0.TRC0.H0 .Xmacbook+air+2011+keyboard&_nkw=macbook+air+2011+keyboard&_sacat=0
    https://www.youtube.com/watch?v=gLbasVD69xo

  • I had recently followed orders to restore my iPhone 3gs (iOS 6.1) from a question on apple support. However it was working fine before that, it's just that my phone didn't have signal. So it said to restore my iPhone and now it says that the Activation se

    i had recently followed orders to restore my iPhone 3gs (iOS 6.1) from a question on apple support. However it was working fine before that, it's just that my phone didn't have signal. So it said to restore my iPhone and now it says that the Activation server is temporarily unavailable and when i plugged it into my mac, it said that i ddn't have a sim card installed. What can I do to fix this besides bring it to the store? it also bugs me because this answer was supposed to work but it just messed my phone up even more. This has already happened once and i had to take it to the store. What should I do to fix this? Thank you so much for all answers. i really appreciate.

    no so i dont know what happened

  • We have been having a problem with newsletters for a client. The newsletter works fine except if we add a button and/or link to the top zone on that newsletter it blows up ONLY ON iPhones!

    We have been having a problem with newsletters for a client.
    The newsletter works fine except if we add a button and/or link to the top zone on that newsletter it blows up ONLY ON iPhones!
    This happened last month too. It seems to be related to length of the newsletter too. It works on every device except iPhones - so weird.

    Hi, is anyone else experiencing i-phone only problems on email campaigns? not bashing Apple, just having issues where our newsletter are only having issues on iPhones

  • I just got y ipad. It was working fine. suddenly I tried to use it and it wont turn on.

    I just got my ipad. It was working fine. suddenly I tried to use it and it wont turn on. The battery is fine.

    Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. Happened to me once, about 6 months ago, and a reset got it working again.

  • I HAD ADOBE READR 10 AND IT WAS WORKING FINE. I TRIED TO INSTALL 11 AND MY COMPUTER GOT JAMMED. I DI

    I HAD ADOBE READR 10 AND IT WAS WORKING FINE. I TRIED TO INSTALL 11 AND MY COMPUTER GOT JAMMED. I DID A SYSTEM RETORE AND GOT BACK TO 10, BUT WHEN I TRY TO USE IT NOW I GET 2 MESSAGES. " THIS APPLICATION HAS REQUESTED THE RUNTIME TO TERMINATE IN AN UNUSUAL WAY" AND ADOBE READER STOPPED WORKING.

    What is your operating system?  What means "JAMMED"?
    P.S. please do not post in all-caps; it is very difficult to read!

  • Best way to hook up blu-ray player to my HDTV and receiver

    Sony BRAVIA 60" Class / 1080p / 120Hz / LED-LCD HDTV
    Model: KDL60EX700 | SKU: 9763394
    This HDTV features 1080p technology for brilliant high-definition images and a 3D comb filter for enhanced color purity. Easily connect to Netflix, YouTube and Slacker via the BRAVIA Internet Video feature. Internet ConnectableGet access to great Instant Content on this LCD HDTV. Connect to the Internet and you will have instant access to stream movies, listen to music and a wide variety of content through your HDTV. Learn more about Internet Connectable products. Netflix YouTube Pandora
     4.7 Read reviews (63)
    Sale: $2698.99
    I just got the Sony BRAVIA 60" Class / 1080p / 120Hz / LED-LCD HDTV and I have a Yamaha RX-V1800.  I want to buy and hook up a Blu-ray player to both.  What the best way to do this?  Should I use the optical audio to connect the Blu-ray to the receive and the HDMI to connect to the TV?  I really want to be able to use HDMI for the audio but then I'm left with only component video for the TV.  I can't filter the sound through the TV, this does not work.  Does optical produce good audio? 
    Solved!
    Go to Solution.

    TheLexMachine wrote:
    nblank15 wrote:
    Okay so I did try to run everything through the Yamaha receiver and the refresh rate is just to slow.  I put in the DVD Salt and as soon as there was a chase scene I got lot of blurring.  Since I'm not going to get a new receiver any time soon is a HDMI to the TV and an optical to the receiver the best option?
    You have no idea what you are doing which is why your results are not pleasing. Simply connect the equipment with HDMI cables as instructed and use only Blu-Ray discs as they are full-resolution sources. Your Blu-Ray player applies upscaling and processing to your DVD which is why it looks like crap and your receiver would do the same depending on the settings. You also need to check the settings on your player and HDTV to get them both aligned for the best picture quality. 
    Well I did use HDMI cables, and I also checked all of the setting on both the receiver and the TV.  I did not use a Blu-Ray or player as I have not bought one yet.  So are you saying the only way to not get a blur when using this set up would be to only watch Blu-Rays??  That does not make much sense.  Also I would like to say I have some idea what I'm doing but obviously not as much as many people on this site, that's why I posted my question here.  Thanks though for pointing out the obvious, It was very helpful of you.

  • Can' open certain articles on racer x. It was working fine until 9/24/12. Maybe it is related to the software update IO S6

    I have experienced issues on certain web sites not being able to open some articles. Everything worked fine until 9/24/12. Perhaps it is related to the software update IOS 6.
    The web site I open a lot is Racer X and that is where I have the issues!
    Anyone any suggestions or have the fix for it?

    Reinstall Safari 5.1.1
    If that doesn't help install the Mac OS X 10.6.8 Update Combo. It's ok to do this even though you are already running v10.6.8.
    Restart your Mac after installing software.

  • HT2101 I bought an iPhone 4s two days ago , when I use 3G or siri it gets extremely hot but I haven't seen the temperature error screen yet... what i shoud do?

    Can anyone answer my question?

    For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices. 
    That all works.
    It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now.  They are all synced, and all was working just fine.
    I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
    Thanks for listening,
    Melissa

  • HT201250 I am very frustrated. New to iMac products. Just bought a 27" iMac two days ago. Received no manual, no booklet with ID registration number, etc. Need help migrating PC to iMac. How do I get in touch?

    Need help migrating pc to imac. Do not have manual. Trying to get infornation online, but, cannot get an answer.
    I have downloaded pc migration assistant to pc windows 8 pro. Was able to get imac to finally give me "the number"
    Did the same with pc received number once, not same as imac. Pop up window with info dissappers and cannot recover
    What am I doing wrong? Paid extra for extended support package and it took hours to finally get it registered and approved.
    However, no help. Yikes, I feel like a make another great mistake!

    First: If you purchased AppleCare you should call back at 1-800-APL-CARE and ask for further assistance.  You'll want to learn how to retrieve your operating system version and your IMac's serial number as you'll need these for when you call AppleCare:
    Click on the Black Apple in the top left hand corner of your Imac's physical monitor
    Click on About this Mac from the drop down menu
    Below the silver Apple and "OS X" it will say "Version 10.x.x"  (If this number is not 10.8.4, run Software Update by hitting the button marked "Software Update")
    Click on this number twice in a row.  This is your machine's serial number.  (zeros can be used; the letter "O" is never used).
    http://support.apple.com/kb/HT1349 for details how to find serial numbers on Apple products
    If you have an Apple ID (you can create one at appleid.apple.com), you can login to supportprofile.apple.com, register an Apple product, and sign up for VoicePass, which, if you give your product a name e.g. Maria's Imac, you can speak that over the phone and skip having to give the serial number when you call. 
    If you have an Apple ID, you can also call AppleCare and ask them to activate VoicePass.
    This is the link for your tech specs: http://support.apple.com/kb/SP667
    This is the link for your quick start guide: http://manuals.info.apple.com/en_US/imac_late2012_quickstart.pdf
    This is the link for important product information: http://manuals.info.apple.com/en_US/imac_late2012_quickstart.pdf
    Second: this is an educated guess: Your new Imac and your PC need to be either on the same wifi network or you need to connect them physically with an Ethernet cable (available at Radio Shack, Wal Mart, etc).  My guess is that they are not, and so your IMac and PC are not talking to each other.  That might be why you are seeing a different code on the PC.
    Time Machine would not be relevant to your issue.  http://support.apple.com/kb/HT4796 is the link to relevant instructions, however it left out some housekeeping you should do on your Imac before you begin a migration
    Run Software Update on the IMac to confirm that the latest updates are installed.
    On the IMac, make sure that you have the latest versions of any third-party software.
    On the source Mac, open System Preferences, click Sharing, and make sure there is a name in the Computer Name field.
    Do not let either computer go to sleep while you are attempting to migrate. To disable sleep on the IMac
    Choose System Preferences from the Apple () menu.
    Choose Energy Saver from the View menu.
    Adjust the "Computer sleep:" slider to Never. (Change this back after the migration is done).
    You can adjust "Display Sleep" to a few minutes - this won't affect the migration
    Uncheck the box if checked next to "Put Hard Disks to sleep when possible"
    I don't know Windows 8 but this link looks promising as to how to disable sleep: http://techmell.net/how-to/disable-enable-sleep-mode-hibernate-windows-8/
    Once you've done this, either connect both Mac and PC to the same wifi network and surf the web with each to confirm that connection is working - or connect them to each other with an Ethernet cable. 
    Then relaunch Migration Assistant on your Imac and your PC, and follow the instructions in http://support.apple.com/kb/HT4796 starting with your IMac, or call AppleCare back. 
    Understand that if you have further issues, you'll need to help AppleCare help you by:
    walking them through the steps you've taken in Migration Assistant
    letting them guide you as they isolate the issue to either:
    The Imac's software
    The IMac's hardware
    The PC's software
    The PC's hardware
    Firewall settings (maybe - especially if 3rd party firewalls are installed)
    The wifi connection, if used
    The ethernet connection, if used
    I think the issue is likely what I guessed, or it's a software issue.
    To learn more about your new Mac, I recommend this link: http://www.apple.com/support/imac/intel/
    And this book: http://www.amazon.com/books/dp/0789749890
    I am a technical support professional who troubleshoots Macs all day long.  I do this for a living.  The book above is the most accurate, and easy to understand book I've seen with respect to using Mountain Lion and its various applications.  It's for a MacBook but the focus is on the software which is why I recommend it.
    Don't feel like you have to rush to upgrade to OS X Mavericks.  In fact, you should always confirm both all the hardware and software you use is compatible with any new operating system before you upgrade.  And ask yourself: "why do I need it now?"  Because it's new is not a good answer.
    In the future, specifying any troubleshooting others have done will help those on these boards help you.  Also, don't let a specific issue lead you to assume you've made an all-encompassing mistake.  It's just one issue, and it's resolvable.
    And everyone else: giving a dozen recommendations for reading will only leave the petitioner bewildered.  Start with three.  And try responding with a hypothesis as to what's causing the primary problem!

  • MBP 5.1 I have a recent problem with airport connectivity. ethernet connection is working fine, but wifi has become extremely slow and bad functioning. signal is received, no problem with the wlan (my husband 's wifi with MBP is perfect) please help

    I have a MBP 5.1 with snow leopard 10.6.8. It has been working fine until few days ago, when it started to have different problems:
    1) airport is not working well. it is extremely slow, has difficulties in fully loading pages, looses connectivity, It is not browser related, behaves thesame in safari or firefox; it is not the router/wlan; my husband mbp wifi works fine (as it was mine...) and iphone wifi is also working fine. it sees the signal and different networks. , it is also very very slow in opening skype (after that, it is working ok) if  I connect via ethernet cable to the same router, everything works perfectly and with the correct speed.could it be a damaged airport card? a software problem/corruption? logic board? (I hope not, the computer is out of apple care now....)
    2) after a certain time (more than hours) of use, the trackpad is behaving strangly, increase sensitivity to touch, unwanted selection of folders, files and text or images in web pages when i move the cursor, the cursor jumping all over the places while writing, ecc I have the impression it starts doing that when I use heavily the CPU ( and the temperature goes up). Is this again a problem of the mother/logic board?
    I had recently serviced it since it was not booting properly, but except some permissions repaired, they did noit find anything wrong in the hard drive (which I have  now substituted with a SSD) or other hardware.
    thanks in advance for any help/suggestions
    alessandra

    I think I solved the wifi connection problem, just by switching off completely the router! sounds trivial, but in this case it worked!!!
    the funny behaviour of the trackpad/cursor still persists. any suggestion???
    thanks again

Maybe you are looking for

  • Can't type in iOS 8 notification response with Bluetooth keyboard

    When I receive a text message and tap on "Respond" in the notification, I am unable to type in dialog that pops up when my Bluetooth Keyboard.  Even if I bring up an on-screen keyboard, it still won't take any input.  When I turned Bluetooth off, I w

  • After downloading ios6 on ipad2 you tube is missing, how to restore it.

    HOw to download YOU TUBE  on ipad2  after ios6 download

  • Crystal 10 formula help

    I am trying to write a formula that will show 2 names if they exist on the same record instead of showing the record twice, once with each value. This is what I tried: If({case_record_billing_queue.crbq_stock_urn}=4259)then "ANNERVE" else if({case_re

  • Subtly slowing Macbook Pro

    My Macbook Pro is slowing down and has experienced some spinning wheel issues. Not insurmountable, but a nusciance none the less. Here is my EtreCheck info. Can anyone point me in the right direction? If the suggestion is to "uninstall the (name) sof

  • Weird folder problem

    Hi guys, we've got a NAS server in the office we use to save stuff on and it's mapped to drive letter X. but the odd thing is when we start up photoshop it creates a folder on the X drive, and i have to keep deleting it - it's really annoying actuall