I bought an audio book on iTunes and it charged me for two of the same book and downloaded two. How do I get my money back for one of them?
I purchased an audio book on iTunes store and was charged for two and downloaded two of the same book. How do I get my money back for the second one?
Try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Note that audiobooks are currently a one-time only download from the store, so you may want to take a backup copy of it
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B-rock -
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You can avoid accidental purchases.
From the iTunes menu bar click iTunes / Preferences then select the Parental tab.
Select: iTunes Store
Click OK. -
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kind
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Regards.
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Hey grossa2,
First, here is a way to report an issue with your purchase:
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http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
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http://support.apple.com/kb/TS1362
Take care,
Delgadoh -
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Welcome to the Apple Community.
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I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??
Assuming you bought the song at the iTunes Store, you can go here
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If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...
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