I bought an audiobook on itunes on my PC and my itunes record says it was charged but I can't find in all of my libraries nor in the check available downloads? Please help.
I bought an audiobook on itunes on my PC and my itunes record says it was charged to my card but I can't find in all of my libraries nor in the check available downloads? Please help.
Your other music shows under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your Mac's iTunes, and in the Purchased tab in the iTunes store app on your phone - if they do then are you signed in with the same account or is that album hidden (hiding and unhiding) ? Is the laptop the computer that you normally sync the phone to (e.g. could you sync it), and could you copy the album from the laptop to your Mac Mini e.g. via file sharing, a flash drive etc (copying music)
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I have purchased a movie and downloaded it. Next I get a screen that says Terms and Conditions and tells me to read and click on Agree. I cannot find the Agree anywhere in the document. How do I move on and view the movie?
Go to Settings>General>Usage. How much space does it show you have?
If you connect your phone to your computer, what does iTunes say is on your phone? Do you see a large amount of "Other"? If so, you may have a corrupted database. You'll need to sync your phone then restore it as NEW (not from back up) then re-sync your data). -
How can I find an app, that was installed ?
Have you checked all your homescreens and searched for it via the spotlight search screen (swipe your first homescreen to the right) ? Also have you set an age rating limit via Settings > General > Restrictions which is hiding it ?
Otherwise try a reset and see if it appears after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
When I was update free OS update I was charged 60 INR four times, I don't how to claim my money back. Could you please help to get my money back?
Did you add or change your credit card details on your iTunes account when downloading them ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702 -
Dear Apple,
Please help me to find my iPad Air 2 64 GB and iPhone 5C 8GB. They're in IOS 8.0 maybe...I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends". They're very important to me. Many important files for my job in here and it has sentimental value to me. My boyfriend gave it for me so i don't want to lose them. And because i just lost my iPad Air last 3 month, and now i just bought iPad Air 2 two months ago. I'm so sad and lost. I want to catch the thief to the police so bad because they keep my bag and many other important things. I can not do anything without them. Please help me and contact me via my email or my phone. Thank you very much. Hope to receive your answer soon.Hey there thaovy309,
Welcome to Apple Support Communities.
The linked article below provides a lot of great information and suggestions that should address your concerns about your data and finding your lost or stolen iPhone 5c and iPad Air 2.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Take care,
-Jason -
What a dumb answer, the payment is done and charged already,
ADOBE DOES NEED MY CREDIT CARD INFO ANYMORE, PLEASE REMOVE IT
FROM YOUR DATABASE AS I CANNOT DO IT MYSELF. It is quite annoying
to be controlled like this, please confirm that my request has been answering
with intelligence please.
Lucie Lévesque
Date: Mon, 8 Dec 2014 08:09:59 -0800
From: [email protected]
To: [email protected]
Subject: I want my credit card information to be removed from Adobe's file and I can't find a phone number to contact someone in your company, how come, please help! Lucie
I want my credit card information to be removed from Adobe's file and I can't find a phone number to contact someone in your company, how come, please help! Lucie
created by Bernd Alheit in Adobe Reader - View the full discussion
Adobe needs the credit card information for the payments.
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6995243#6995243 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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Start a new discussion in Adobe Reader by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.Adobe Reader is a FREE program, so you would not enter a credit card
If you have a subscription to a PAID program, removing your credit card information would cause that program to stop working when you stop paying for your subscription
If that is what you want, here is the information on how to cancel
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Where is iTunes Match content stored on apple TV? I recently joined itunes match and it is working on my ios devices, but I can't find my uploaded music on Apple TV
It isn't actually stored anywhere, it needs to be downloaded from the internet before any content can be played.
iTunes Match content is accessed through the 'Music' icon on the main screen though, it needs turning on though in settings first. -
I rented a movie from Apple, it shows the charge but I can't find it anywhere on my Mac or IPad...help
Which did you rent it on ? On an iPad it should have downloaded into the Videos app, if on your Mac is there a 'Rentals' tab at the top of the Movies section of your library ?
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I baught a ringtone a few months back and I just now got a iPhone again but I can't find that ringtone and its not on iTunes any more either how can I get it back
Graceruiz515 wrote:
Really
Really... -
I've downloaded Microsoft Office 2011 and installed it, but i can't find it on my applications or open it up in my downloads. I can I get my microsoft up and running? - New to Mac
Did you actually run the installer? If so, there should be a Microsoft Office 2011 folder in your Applications folder. Have you checked there and confirmed that the folder does not exist? If it does not, try running the Office installer again. Note that if all you did is open the disk image file, you have to now go to the image (which looks like a drive in Finder) and then run the installer.
Regards. -
My bank says I was charged but Adobe site says I'm still on free trial of Creative Cloud. Help?
Exactly what the title says, Does anyone know how I can fix whatever is wrong?
Hi Romanah Sibell,
We have checked the details of your account, we were unable to find any active subscription on it. Possibly you have an active subscription on an alternate email address.
Kindly provide the below mentioned details in a "Private Message" so that we can help you appropriately.
Adobe order#:
Alternate Email Address:
Meanwhile, try to sign out from creative cloud and sign back in from the correct Id, for more info check the link below.
Sign out, Sign in | Creative Cloud Desktop app
If your applications are launching as trial post signing with correct Id try: Creative Cloud applications ask for serial number
Thanks,
Atul Saini -
I recently had an Ipod first gen with Ios 3.1.3 fixed and am in need of finding games for my son to play, but I cannot for the life of me find any games or any apps that can be installed on this Ipod! every time I download something and try to install it, Itunes keeps telling me that the app requires a newer Ios! There isn't any new Ios version for this ipod that I can find. Itunes won't install any newer version of Ios, and no new apps can be found that can be installed. Please help me.
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version. -
My mac air OSX10.8.5 won't connect to the internet. It says it has a 'self assigned IP address and therefore cannot connect to the internet'. Network diagnostics is unable to the solve the problem. It happened suddenly for no reason and now I cannot connect except by typing in the configuration settings manually. Please help me!
Use the Airport Utility or log into your wireless device via http and ensure the DHCP/NAT service is enabled. If accessing via HTTP, you will need to manually set an ip within your local subnet (eg: 192.168.0.x).
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My shuffle is not syncing all of the selected songs & I can't figure out how to get it to sync all the checked songs (syncs some, but not others). Please help!
Perhaps this article can help.
Syncing music to iPod shuffle
B-rock -
My daughter and I both have an iPhone and some how we share an iCloud account and she's getting all my texts and contacts. I can't find where to uncheck her phone number on my phone account so she doesn't get all my texts and contacts. Please help
Hi Shellyk,
Go to Settings>Messages>Send & Receive and make sure that only your personal email addresses are listed under the individual phone number.Remove the "shared" iCloud email address.
For the Contacts, if you are syncing them via iCloud and you both have the same iCloud account, you will both have the same Contact list.
Cheers,
GB
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