I bought an I phone 5 in the USA in April. Worked fine until yesterday. will not connect the telephone now. the internet works but not the telephone.
I phone 5 purchased in USA not tied to provider. Brought to Azerbaijan and set up with Elcell - worked good for 3 months - then would not connect the telephone. SIM card OK as it works in other phones.
Warranty and support is only valid in the country of origin. Return the device to the US for evaluation and possible replacement.
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My ipod touch (geration 4) wont load my internet it just keeps giving me the loading sign. It was working perfectly fine untill yesterday for some random reason and now it wont load at all. Again it just gives me a loading sign and the wifi symbol wont come up.
Does the iPod connect to other networks?
Do other devices now connect?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Just bought a new mac mini, wireless keyboard, and track pad. My track pad will not synch. All advise I have been given is to change items in the setting menu, but I cant because I still have to get through the setup!!
The power button for the Trackpad is on the right hand end of the battery case. Press that button to initiate the pairing process. On the top of the Trackpad just above the power button is a tiny green light (you probably cannot see it unless it is lighted). That light will indicate ehther or not the Trackpad is discoverable. If the Trackpad has discoverable the green light will blink on and off. If it does not pair within 3 minutes you will have to press the power button again to re-initiate the pairing process. Once your Trackpad has paired, you can just leave it on and it will pair automatically when you reboot your Mac.
If you are having problems pairing, try turning off any other Bluetooth devices within 30 or so feet of your Mac mini. That includes other Computers, iPhones, iPads, etc. that may be in the area. Once your Trackpad has pairedwith your mini, you don't have to be concerned about other Bluetooth devices.
One other hint, I find that although the Wireless Trackpad does not eat batteries as fast as the Magic Mouse it still uses more than the Wireless Keyboard. It is a good idea to keep a supply of AA batteries around. I have used Apple's Rechargable batteries, but found they did not last that long before needing to be recharged. I have had the best battery life from Duracell Quantum batteries. -
my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
I recently bought a new tower with windows 8.1 everything was fine until yesterday when I went to watch a video that someone had posted, the sound was there but the screen was all green everything I try to watch has a green screen, I have gotten rid of the green screen but now the video won't load to watch. it tells me I have to upgrade flash player but my computer tells me its already embedded or something like that in windows 8.1. can you help.@marks93255255 or [email protected]!
If other devices can connect to the network without problems, it means that the router can provide wireless internet. For this situation, an isolation process is needed to be able to find a fix.
Was the computer tested to connect through Wi-Fi before you bought it?
Did you do Mac address filter on your router?
Make sure that the router is using WPA/WPA2 or WPA2 encryption type just like what Chester has recommended. If your router is already set to that security type, you may test by disabling the wireless security of the WI-Fi router. Check if it will connect or not.
Another thing to check is the properties of your wireless connection. To do that, Go to Network and Sharing center > Click change adapter settings > right click “Wireless” > go to Properties> click Internet protocol IPV4> check the Properties button below > make sure that it’s set to both Obtain IP automatically and Obtain DNS server automatically.
Feel free to update here so everybody in the community can help. -
gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?
paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday. Thanks a million, take care. Robert.
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I installed Photoshop Elements 11 on a new computer a month ago. It opened several times until yesterday. I uninstalled it and now am trying to reinstall from the CDs that I own and it will not read the disk. Nothing happens. I had previously downloaded it to my laptop and work computer. How do I install it again?
You can't run PSE from a USB drive, nor can you transfer PSE to a different computer via a USB drive. PSE must be installed on a computer using the installer program provided by Adobe.
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It rained in my window last night, on my power strip. My macbook adaptor (charger) and iphone adaptor were both plugged into the strip. The power strip is dead. Iphone is fine. Macbook will not boot up and charger light doesn't go on. I borrowed another charger and still no luck. What should I do? (Charger wasn't plugged into Macbook until I dried it off.)
Spill Cleaning
And, don't think that just because it was two teaspoons and not a glassful that there is a difference.
Some liquid has just spilled into your Mac. What should you do?
Do
Immediately shut down the computer and unplug the power cord.
Remove the computer's battery (if you can)
Disconnect any peripherals (printers, iPods, scanners, cameras, etc.)
Lay the computer upside down on paper towels to get as much liquid as possible to drip out.
Note what was spilled on your Mac.
Bring the computer into an Apple store or AASP as soon as possible.
Don't
Don't try to turn it back on. Liquids can help electrical current move about the components of your Mac in destructive ways.
Don't shake the computer (this will only spread the liquid around).
Don't use a hair dryer on it (even at a low setting a hair dryer will damage sensitive components).
Do not put in a bag of rice in as much as rice will get into the ports and optical drive and do further damage. -
I installed the LR CC, signed in and out, restarted computer, UN-installed CC and installed again, signed in and out several more times. Nothing!!! I have Lr5 and it works fine, Lr6/CC will not open. I'm lost!!
CC applications close immediately after launch
if that fails to help, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html -
I purchased a new iphone 4 last week and it has been working fine until yesterday the screen was freezing. Today I have restored factory settings and restored settings from a back up from a previous iphone 3G. The restore has not fixed the freezing issue. Any thoughts?
Only a week old? Take it back and get a new one one....call that one DOA,
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I am unable to read my emails - the subject line comes up but then no content? It was fine until yesterday. Any suggestions?
Try closing the Mail app completely and see if the email text shows when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
I bought an iPhone 3GS from eBay all was fine until I had an hardware fault I sorted that out on mp pc and now it won't activate I've been using a 3 SIM card since I have had it and it just won't activate.as far as I'm aware I bought the phone as new so no jailbreak can any1 help
Your ebay purchased phone was hacked/jailbroken. You cannot get help here for jailbroken phones. Sorry.
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My phone was run over. It still works enough to see some of the screen but not the number pad. I cannot unlock the phone because I activated find my iphone. How can I unlock the phone so I can save my photos? Is there a way to unlock it from find my iphone. It was not backed up in iCloud. When I plug it into my computer, the computer tells me that I have to unlock it first. Help?
No I haven't synced my iPhone with the computer I'm currently using. The computer that I normally sync my iPhone with is being repaired.
I read a nearly identical question to mine (in which you answered) and I found my the answer. Thanks!
Now I have a few more questions: If I mail my broken iPhone to Asurion, will I be able to get my data off of my iPhone once Asurion has it? And what will happen to my old iPhone and the data on it if I activate my replacement iPhone? Will my broken iPhone just become de-activated and will the data be erased or lost or something? Could I still sync it (with the computer ir originally synced with) and back up the data?
Thanks. -
When using the iphone 4 phone app, it is stuck on voice mail set up and will not set
my iphone 4 is stuck on voicemail and will not come off the greeting back to the phone
See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
i am a new boy to itunes and have been loading my old cd collection.
Mostly it goes fine - AS LONG as the window "do you want to upload this (Elvis) cd to itunes" appears.
Then it just will not appear, so i can't do anymore.
I've quit itunes, ejected the usb from my Mac mini and started over but zip - nothing
Result total confusion
Any offers for a solution would be MUCH appreciated - especially if it's in simple English. I'very new to Mac too.
Tksfor purchases from the iTunes store do this:
connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
for everything else check out this post by Zevoneer.
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