I bought an ipad mini from some guy returning to the states and when i upgraded its os version its now asking for his apple id which i dont have. what should i do
i bought an ipad mini from some guy returning to the states and when i upgraded its os version its now asking for his apple id which i dont have. what should i do
That is Activation Lock.
You have to contact the previous owner to have him remove it
Find My iPhone Activation Lock: Removing a device from a previous owner
Similar Messages
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I just bought an iPad mini. Some of the photos were downloaded from my iPhone but not all. Why?
I just bought an iPad mini. Some of the photos from my iPhone downloaded to my new device but not all. Why?
Photo stream photos only remain in iCloud for 30 days, giving your devices enough time to download them. When you enabled photo stream on your iPad mini, you only downloaded photos from the last 30 days, as older photos are no longer in iCloud. To stream older photos to your iPad, add them to a shared stream on your phone (http://help.apple.com/icloud/#/mmc0cd7e99). Then you can save them to the camera roll on your iPad mini and delete the shared stream.
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I bought an iPad mini from us and want to use it with LTE in UAE
I bought an iPad mini from us and want to use it with LTE in UAE, is it possible ?
http://www.apple.com/ipad/LTE/
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I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I changed the keyboard language from English to Vietnamese, then the computer went into slee. I turn it on, it asks for the password, but the keyboard doesn't take vowels. what can I do?
You may want to wait for others to see this thread who might offer some other suggestions, but you could consider resetting the password. These instructions work for Lion (10.7.x) and Mountain Lion (10.8.x).
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/ -
I changed the keyboard language from English to Vietnamese, then the computer went into sleep. I turn it on, it asks for the password, but the keyboard doesn't take vowels. what can I do?
You may want to wait for others to see this thread who might offer some other suggestions, but you could consider resetting the password. These instructions work for Lion (10.7.x) and Mountain Lion (10.8.x).
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/ -
I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?
ufo62 wrote:
Yep, there's versions and "versions". But I'm a poor, stupid guy and now I had my first chance to get The REAL Logic Pro. So please, if somebody could help me with that I would be grateful.
You would need to delete all of the Logic Audio related preference files, reciepts...etc, located in these folders.
~/Library/Preferences
Users/YourName/Library/Preferences
~/Library/Receipts
And possibly
~/Library/Applicationsupport/ProApps
I guess it's possibly safe to assume that all of the people posting on this board asking why the App Store version is requesting a serial have been using pirated software. -
Want to play tv shows purchased on iPad on Apple tv. When I touch icon for apple tv and choose "apple tv" it asks for an apple tv password. We have never set up any password and can't get past this screen. Does anyone know how to find this password?
You can remove the Airplay password from the Settings menu on your AppleTV.
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when i erased the data of my iphone 4s after restarting it is asking for icloud id n pwd i dont have it because it was bought second hand and the owner is not contactable.
please could somebody help in this context.You've encountered Activation Lock. Read here:
http://support.apple.com/kb/PH13695
Without that info, you won't be able to re-activate the phone. Apple can't/won't help you with this. -
Some of my songs on iTunes on my computer won't play. It asks for my Apple ID which I enter to authorize the computer, then it tells me it's already authorized but still won't play. Ideas?
Thank you. This was working for a minute, now when I go to the store it says that iTunes has stopped working and shuts down. I tried reinstalling it, but it still having the same issue. Any ideas?
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I signed in as my dad's ID, and now, I'm signed in as my own ID. The problem is, when I try to verify any update, it asks for my dad's ID password instead of mine. How can I fix this? I've already tried to sign in and sign out, but it doesn't work...
You need to delete and redownload those applications. His Apple ID is stored inside them.
(115505) -
I brought an IPhone 5 from a second hand source and I tried to activate it but it asked for his Apple ID how can I get around that?
MarkeyMarcc wrote:
I brought an IPhone 5 from a second hand source and I tried to activate it but it asked for his Apple ID how can I get around that?
Read this: Find My iPhone Activation Lock: Removing a device from a previous ... -
I just downloaded AcrobatPro_10, from Acrobarts web page, it asks me a series number, which I dont have. How can i get it.?
Hi Samantha ,
Please refer to the following link to get your serial number.
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
Regards
Sukrit Dhingra -
iTunes could not recover my iPad mini and gave out the error message 3194. What should I do?
Now when I plug my phone into my PC, iTunes treats my phone as new or restore from previous back up version. I plugged the phone into my PC before and used iTunes to back it up at leat once. When I click to access my phone, iTunes asked for my permission and on the phone screen displayed 'trust this computer'? How weird. No 'back up' option because iTunes still think my phone is new.
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I took it back to John Lewis today to get fixed as its still under warranty. Because there was scratches on the back of it.... Which is hard to avoid with the slate back!!! I got told apple will probably not fix it as it looks as if I've done it! I couldn't believe it!! If I honestly dropped it that bad to have caused a technical fault inside I would of smashed the screen as the same time!! Absolutely ridiculous as I know it isn't through any fault of my own.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom
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