I bought an iphone 4 used. I installed ios7 before I realized that the previous owners e mail and password are still in the phone. How can I remove this so that I can use the cloud and "find my phone " features?l an
I bought a used iphone. I installed ios 7 before I realized that the previous owner's email and password are still in the phone. How can I remove them so that I can use the icloud and "find my phone" feature?
Thanks so much! It will be kinda weird to contact the person directly, but I guess I will give it a try. Is there anything that I can refer her to in this discussion to let her know I am legit, and not a creeper? Also, I don't know if you can answer this or not. When I plug my phone into itunes, and it says that it is backing up, does that mean that it is going into the other person's cloud, since I cannot access it?
Similar Messages
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After the latest update my phone shows I have a new TXT Message and there are NO TXT messages. How do I fix this? I have tried clearing the cache, I have tried the factory reset, I have no 3rd party messaging apps and have done noting different with my phone that I have been doing the last 6 months.
Hi Johnnybdamned!
I regret to learn of any issues after the software update. Let's check some things out on your phone! Does the text message say who it came from? Is it a contact you message on a regular basis? Are you using the messaging application that came with the device, or a 3rd party application?
I recommend deleting any unneeded messaging threads and then powering the device off/on. Keep me posted!
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport -
I got a new laptop and I can't sync all my music onto iTunes without iTunes saying it will erase my songs on the phone, how do I fix this to where I can put all my music on my laptop?
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer -
I'm new to Photoshop Elements and just getting started. While in the organizer I have one group of photos up to learn with and now it says Edit in Progress with a padlock icon. How can I remove this so that the photos will be restored to normal?
Go back to the editor and close the photo there.
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i have purchased a in app purchase of a 'gcsepod' for my little brother however the purchase does not come up in the app and requests me to buy another. How do i solve this? I have also got the receipt for this purchase.
I'm not sure I can make sense of this but without asking too many questions, you can resolve your question by contacting iTunes direct.
Apple - Support - iTunes - Contact Us
But they will be wondering about the reference to hacking and you feeling bad about getting something for free.
Best step in my view is to make sure you don't get similarly involved in future. You must know roughly what you were doing. Then writie it off to a not to be repeated experience. -
hi, when i am sync my books from my mac to ipad even after 24 hours sync, itunes show "wait for items to copy" and the books in ipad are still not fully loaded.
how do i fix this, i have a large collection of books around 12000 booksNobody knows? Not even administrators?
Please it would be really nice to have help on that to take all the benefit of the remote app.
Thank you very much in advance. -
I want to update my i pad but it says I am unable to unless I update i tunes and when i click update and update i tunes nothing happends! how do I fix this problem so I can update it????
What iPad model do you have & what iOS is it running?
Cheers, Tom -
I'm trying to activate my iphone that i got used. i restored it to factory settings. I'm now trying to activate the phone and it says it was originallyh activated with someone else appleid. They aren't around nor do i have anyway of getting a hold of them. How do i activate the phone with my appleid?
If you cannot contact the previous owner, then the iPhone is unusuable. There is no way past the activation lock without the Apple ID and password used to set up the lock, or the previous owner removing the device from his/her iCloud account.
If you purchased the iPhone though a service such as eBay that offers buyer protection, contact that service and file a complaint and get your money back. If you purchased the iPhone privately, then you've wasted your money.
Regards. -
i updated my ipod and my computer crashed during the update now the apps that come with the ipod such as the app store and itunes are not on my ipod how do i fix this
Connect your iPod to any computer with iTunes installed, highlight your device and try syncing the apps only. If it doesn't work might have to restore through iTunes. With the new iTunes and iCloud beta, you can have the iTunes list what apps are missing on your device but if you had previously purchased in the past and then have iTunes install them. You should always get in the habit of backing up your iPhone whenever you do any firmware/OS updating/upgrading or transferring over to new device. I really really really really hope you can get back at least some of your old info. I will tell you this, I have been kicking myself in the butt for not routinely backing up my iPhone when my beautiful special iPhone 4 came up missing and had to revert back to my 3GS. iPhone 5 will be released in a few months so I am holding off on purchasing a new iPhone til then, not that I did so without reservation and a little bit of iPhone 4 withdraw.
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I bought an iphone5 from a friend and I want to delete his content and data from the phone but he cannot remember his password, how can I reset this iphone?
Figster512 wrote:
open the Settings app, then click General, then scroll all the way down and click Reset, then click Erase All Content and Settings.
Which will not work if he doesn't know the password for the Apple ID used in iCloud for Find My iPhone.
Hence, Csound1's question about Find My iPhone... -
Suddenly on both my iPhone and iPad I cannot access my AOL mail. It tells me my user name or password are incorrect. Yet I have no trouble accessing from other devices. This occurred randomly in the middle of the night. I'd done nothing different or unusual. I've tried re-starting both devices, tried deleting and re-installing my account information. Any suggestions?
Hmm... looks like this is an issue for that email provider for some reason.
A user in a bt.com forums recommends turning off Push Emails settings.
http://community.bt.com/t5/Other-BB-Queries/quot-incorrect-user-name-or-password -quot-Oh-no-it-isn-t/td-p/408763
Settings > Mail, Contacts, Calendars > Fetch New Data > Turn Push Off.
Coudln't hurt to try it and see if the issue resolves itself. -
I was surfing around on eBay, when suddenly my screen morphed from the size it's always been at to SUPER HUGE. And I did NOT change any settings. I tried a system restore, and the pages on eBay are still Mr. Magoo sized.
I have no idea how or why this happened, and I just want to get back the sizing settings I had before.
PLEASE HELP!THE-EDMEISTER:
OMG YOU ARE BRILLIANT!!!!!
It took me 2 tries of holding down Control & minus sign, but YOU FIXED IT!!!!!
Thank you so very very very much. You are a darlin. HUGGZ.....
Bridge
PS- I've bookmarked the page for hopefully unprobable future. Thank you so very much. AND should you ever need advice about rehabbing houses, making beaded jewelry or other crafty type projects, feel free to contact me!
HAVE A MOST WONDERFUL DAY.....THANKS to you, I will as well. -
Hi wondering if anyone can help me, i have an itouch 4 gen and the front cover has started to come away, it hasn't been dropped or anything just started to come away ( although i did notice that it was heating up drastically ) looks to me like the glue has dyed up and as usual the guarantee had not long ran out. Has anyone else has this problem if so what can be done about it. Thanks
SOme users have reported that their screen has come a little loose but very few.
Try fixing it yourself
iPod Touch Repair – iFixit -
how can i transfer all of my itunes stuff from my old pc to my new mac. also i bought this ne macbook pro and i really want to set it up properly and without a lot of unneede garbage. can anyone lead me in the right direction
This is a handy reference for your move from PC to Mac
http://www.apple.com/support/switch101/
These are good pages on the iTunes Library move:
http://www.techdc.com/move-itunes-from-pc-to-mac
http://osxdaily.com/2010/03/21/copy-itunes-library-from-a-pc-to-a-mac/
There's even a video:
http://www.applesource.com.au/how-to/soa/Moving-your-iTunes-library-from-PC-to-M ac/0,2000451082,339289880,00.htm
If you have any issues post again -
for example if i search a screen for the word "Mobile", if it is capitalized in the document, and i type "mobile" i will not find it. i'd like to know how to remove the cap sensitive feature of firefox.
Hi,
Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode.]
Useful links:
[https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
[https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info
[https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
[https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]
[https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands]
[https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
[https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
[http://kb.mozillazine.org/Testing_plugins Testing Plugins]
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