I bought an iPhone 5; 16GB and after updating to ios 7 am unable to bypass the activation screen because am told is locked to the owner's iCloud account but I can't contact the owner. What can i do to rectify the situation. Bought the phone for $500.
I bought an iPhone 5; 16GB and after updating to ios 7 am unable to bypass the activation screen because am told is locked to the owner's iCloud account but I can't contact the owner. What can i do to rectify the situation. Bought the phone for $500.
http://support.apple.com/kb/HT5818:
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
Similar Messages
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I'm so angry!! I bought my iphone as 16GB and it fills up to 13.2 GB only!! I think a software will not fill 2.8 GB (ps: still didn't download the new software!)
16 GB is a rounded up or rounded down value -- it makes it easier when advertising a product. I don't have an iPhone but almost always it is a rounded up value, so you start off with a bit less.
See the link by Stedman1 about how computer mathematics makes this less. When advertising they use 16 GB in base ten terms, but when your device uses base 2 which means it is shown as less.
Don't forget simply formatting a drive for use in an electronic device will use some space. No files on it yet that you see.
Your phone comes with some version of iOS. This will take up space and that is not factored in advertising a device.
This kind of space reporting has taken place since the first computers were sold. It's nothing new and all electronics manufacturers do it. -
I bought an Iphone 4S 16Gb from softbank - Japan. I would like to buy an active code for my Iphone, how can I do and where can I buy?
That iPhone is useable only on the softbank network. Softbank does not
unlock iPhones for use on other networks. Sell that iPhone to someone who
can use it on Softbank and use the money to buy an iPhone that will work
with your wireless provider. -
I upgraded my icloud storage and amount got deducted from my account but yet storage wasn't upgraded. What can i do?
How long did you wait for the systm to catch up to your request for more storage? it can take a little while, up to an hour sometimes I have heard.
If you don't see any more room after waiting a while, try resetting your phone to see if it appears then.
If that doesn't help go here, http://www.apple.com/support/contact/ and see if they can help you out. -
I purchased three autobooks from itunes last weekend and after updating my ios to 7 they no longer appear. I looked at my purchse history and they are not showing in my purchase history. I do have the receipts for the charge. How do I restore these?
"I did make a full back up of my phone prior to updating the iOS"
Itunes content is not incliuded in the backup that itunes performs.
Audiobooks are not part of icloud and cannot be redownloaded.
You can try contacting itunes support and asking for an exception. -
I have an Iphone 4s factory unlocked. I got At&t again and after updating to iOS 6.0 my iphone its not working propertly. I dont have the carriers option nor Im able to face time using cellular data. Any suggestions!?
Do you have an AT&T carrier file number showing? The only time you can use Facetime on AT&T cellular is if you are using one of their Shared Data plans. While they have not locked your phone, it appears their carrier file is in control of your device when you have the AT&T SIM card in there.
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My iphone 5 is crashing after updating to iOS 7 . It shows the apple start up screen . Need some further update from apple . It often happens when I am on a call or browsing the net on chrome . My chrome app is also updated .
See Here for
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
I bough an iPhone from Internet and after an update it got locked. Please anyone help.
You can either figure out what carrier it's locked to and contact them to see if they offer unlocking, or you can throw it away or sell it and buy an unlocked iPhone from a legitimate source.
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Iphone 5 VERY SLOW after updating to IOS 6.1.3. What is wrong? Restoring it does nothing.
My Iphone 5 is miserably slow after updating to IOS 6.1.3. I've tried restoring it and nothing works. What happened? It's even restarting over and over on its own
I guess it of no use...It is with subscription....batteries issues will not be entertain....Lots of reasons. Company will not entertain batteries issues unless is really serious.
Anyway, I will continue to use it with bare Apps...I will not buy any apps, no movies, musics...cause it would last me a day. I will definitely not buy any Apps.
the last verison 6.02 was definitely better at battery management...this version is really bad. Do not know why some users said 6.10 improved the battery....but mind did not.
Forget about buying Apple products again...this is mind first time using a smartphone (as a gift too)...and how disappointed I am. Truely, if company wants users to use their products, they should give decent batteries...the IP5 has the same battery as the 4S and 4S last at least 2 days.
With all the hype and marketing that Apple is making...a decent battery should be provided.... I am not asking for anything more....what is the point of having the most advance IOS or hardware..when batteries cannot give users a decent life (2 - 3 days are good enough) not 1 or less day....By the Way, IP5 isn't cheap. It is were, I would not waste my time posting here....
This is really hopeless and pointless
Disappointed, really disappointed and displease. anyway to get back version 6.02..cos 6.10 really hopeless for me. -
My I Phone 3gs is automatically shutting down after updating to IOS 6.0.1 so request all to please guide ehat to do with phone...
Restore the phone as new, and you will have to redownload your apps back to the phone and put your other content back in. As of right now you have nothing so, you have nothing to lose.
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Iphone 5 stopped working after updated to IOS 7.1
I have just updated my iphone 5 to IOS 7.1 and unfortunately it stopped working. I can not turn it on. Anyone got the same problem? My phone is already out of warranty so I have no idea how much it would cost to fix my died phone
My sons iPhone 5 did the same thing after updating to iOS 7.1.
You may have to connect the device to a computer running iTunes and do a restore on the device. Restore as new. If you don't have a backup everything will be lost but you may get the device working again.
http://support.apple.com/kb/ht1414 -
IPhone 4s not recognized after update to ios 7.1
My iPhone will no longer sync nor show up in windows explorer (running Windows 7) after installing update 7.1. It may be relevant to note that I had replaced the dock connector prior to updating to 7.1, but the device was still syncing and showing up in the explorer. After updating, it won't show up plugged in and not on WiFi sync either.
I have followed the advice here: http://support.apple.com/kb/ts1538
I have had no success. I have tried multiple cables which I don't believe are the issues since they charge just fine.
Has anyone discovered a solution besides the aforementioned for this?
UPDATE 1: It should also be important to note that the iphone does not show up in device manager AT ALL. Not under Universal Serial Bus controllers nor Imaging devices. There are no "Other Devices" or "Portable Devices" categories listed on my Device Manager.Can anyone please help? This community is not like it used to be...
The worst part is, I cannot even do a restore since the device does not show in windows at all. I have even tried another computer and it is not showing up. At the very least, can someone tell me if they believe this is iPhone hardware related or iPhone software related?
As I said, the iPhone was syncing just fine after the dock connector replacement. It was only after updating from ios 7.0 to 7.1 that the problem arose.
Please any little bit of feedback is helpful. -
My iphone won`t activate after updating to ios 5.1 plz help
my iphone 3gs won`t activate after updating to ios 5.1 plz help
I got mine sorted. Turns out because i got it unlocked the first time getting updates via itunes causes it to restart again. Had to get it unlocked at managed to get eveything back after restoring it from itunes. Very happy cause the guy in the apple shop told me i had to call apple and pay 35euro just to talk to them! I manged to get it unlocked for only 20 and its just like it was.
hope you're able to get yours sorted -
IPhone 4 apps disappear after updating to iOS 5
Two people, one of them my sister, has reported that after updating to iOS 5 some of her apps have disappeared from the phone. I had not such thing other than iOS 5 loading all of the ones in my iTunes. Just wondering if this is happening to others too.
I too spoke to Apple in their store. They also told me it was a unique problem. They said that if it was encrypted and I didn't have the password I would have to start again "/ I have been able to get my contacts, music and apps back but the messages and pictures/videos appear to have gone forever. The advisor told me that the pictures shouldn't even be encrypted and should appear in 'iPod Photo Cache' but that folder hasn't been updated since March! I'm just relieved to have gotten my phone out of configuration mode lol!
Thanks for the update! :) -
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Has anyone else suffered rapid battery drain after updating to ios 7.1?
For users with battery drain problems also look at this message from me in another topic. Maybe it also helps you to find a solution to the drain problems on your iPhone. I would also suggest to read the complete blog post by a former Apple Genius bar person.
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