I bought an itunes song that doesn't work. Can I download it again or get a refund?

I bought an itunes song that doesn't work. Can I download it again or get a refund?

Delete the song from library including file. Then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Select Music tab to re-download again for free.

Similar Messages

  • I downloaded Paloma Faith Fall to Grace delux edition.  Track 5 Let Me Down Easy doesn't work, can I download it again please?

    I have purchased and downloaded Paloma Faith - Fall to Grace delux edition. Track 5 Let Me Down Easy doesn't work. Is there anyway I can down load it again? The rest of the Album works fine.

    Delete the faulty track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
    http://support.apple.com/kb/ht2519
    That fixes the problem for many people. If problems with the track persist, go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I purchased an album that won't play now that my match subscrription has ended. Not interested in re-subscribing, but I paid for that album. How can I download it again since the cloud icon doesn't display?

    I purchased an album that won't play now that my match subscrription has ended. Not interested in re-subscribing, but I paid for that album. How can I download it again since the cloud icon doesn't display?

    Hi,
    Does the track play? Did you purchase track from iTunes? Download past purchases - Apple Support
    Jim

  • My itunes got deleted from my computer, can i download it again??

    my itunes got deleted from my computer, can i download it again and how? i dont know what to do!

    Hello Amanda,
    Your iTunes application or your iTunes library content?
    If just the application was removed, you can redownload it from here.
    http://www.apple.com/itunes/download/
    B-rock

  • Can't download any apps anymore.  Get an error of -45054.  Running Yosemite and tried to update itunes, but that doesn't work either.

    I "updated" itunes and now I am unable to download any apps.  I receive the error message -45054, try later.  Please advise.

    Try repairing disk permissions in Disk Utility (it should be in the Utilities folder in Applications) : https://discussions.apple.com/message/23478840
    If that doesn't fix it then try the suggestion three posts further down that thread by the same user (wmark), that appear to have worked for some people

  • I wanted to install IOS 7 on my Ipad 2, but I got a sign that I have to connect my Ipad with Itunes, but that doesn't work

    I wanted to install IOS 7 on my Ipad 2 wireless, but then it restarted and when it went on, it showed this picture:
    It doesn't work and now I can't use my Ipad, please help me!

    Wait a bit and try again. Tons of people are all trying to get the update at once so the servers are swamped.

  • I brought a new ipad 2 4th generation and have tried to download music from icloud to it but it appears to download and then is not on the ipad. I have also tried to manually add music from iTunes but that doesn't work either? What is going wrong?

    HElp

    You are not using iTunes Match are you? If you are, you have to turn it off on the device before you sync with iTunes but I'm not sure how that impacts manually managing music in iTunes. I would also assume that if you use Match, the songs would download from the cloud by using Match on the device.
    iTunes Match on iPhone, iPad, or iPod touch - Support - Apple
    This is sort of a long shot, but it's easy to try and won't hurt anything. Close all the apps on the iPad in the recents tray and reboot the iPad, then try again. I saw this work for someone else a while back that couldn't download or sync music, but I think it was probably just a coincidence, but as I said, it will not hurt to try.
    Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • I bought a $5 app that doesn't work

    How do I get my $$ back or get this App to work?

    Also, what isn't working about it? Did you try removing and re-installing it? If you read Apple's return policy then you will find that the money probably won't be refunded...

  • My built-in webcam doesn't work, can I download some drivers or something to repair it?

    Few days a go, i saw that the iSight disapper from my iMac... I don't know why, coz i didn't delete it...
    Can I find somewhere some drivers to my built-in webcam or something to repair it? I'm lookin' for it but cant find anything...

    Hello
    i dont think you can find any "Driver" for iSight as in include into os x itself
    one thing to do is too see if your iSight is present into your mac , could be only a software problem
    goto apple menu -> about this mac -> more info -> on left colum
    hardware tab -> USB -> USB high speed -> if integrate iSight is present
    click on iSight property you shoul read somme thing like that ;, if hardware is present
    iSight intégrée :
      Identifiant du produit :          0x8502
      Identifiant du fournisseur :          0x05ac  (Apple Inc.)
      Version :           2.19
      Numéro de série :          8T9815A182CW3L00
      Vitesse :          Jusqu’à 480 Mb/s
      Fabricant :          Apple Inc.
      Identifiant de l’emplacement :          0x24400000
      Courant disponible (mA) :          500
      Courant requis (mA) :          500
    second option
    try to disconnect all usb devices - keep only apple mouse and keyboard
    try use Photo Booth see if iSight are alive
    Pierre

  • The Adobe Application Manager doesn't work, can't download trial software.

    I'm on a Mac, trying to download a trial of Acrobat Pro X, and as I hit download, it launches the Adobe Application Manager. Once it's launched, it keeps spinning the blue-gray squares round and round and nothing happens. Is there a way to directly download the file and install it manually?
    Cheers,
    Rita

    Ok, I tried and it has begun the installation.
    The first time, before I got to the end, it said 'The Adobe Application Manager is already running.'
    I was asked to quit, but there was no quit button, so I Force quitted it.
    Then I started the installation process again, and now I get this error message:
    The installation cannot proceed, because some of the processes are running.
    Do you have any idea what I'm doing wrong?
    I quit all Adobe products.
    Thanks for your attention.
    Regards,
    Rita

  • HT201398 I downloaded the imovie when I bought my iPad mini 2 for free, but now I can't download it again

    I downloaded the iMovie when I bought my iPad mini 2, but now I can't download it again. I have iMovie on my computer and I can download it to my tablet from computer, but not from AppStore.

    Greetings kokakos,
    Welcome to the Apple Support Communities!
    I understand that you downloaded iMovie on your iPad for free when you purchased your iPad, but now you cannot download it again for free. It sounds to me like your iPad may be currently using a different Apple ID that initially downloaded iMovie. As the attached article suggests, I would first make sure you are using the same Apple ID to download past purchases. The term purchases also refers to free applications that were downloaded using your Apple ID. 
    Download past purchases - Apple Support
    Sign in with the Apple ID that you used for the original purchase. Use these steps to see which Apple ID you used to download an item.
    Cheers,
    Joe

  • So i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?

    so i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?

    Hello Pork Chop 2,
    Congratulations on your new Mac!  It sounds like your purchased songs are not playing completely after you downloaded them.  I recommend to following steps for an issue like this:
    Symptoms
    Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
    Resolution
    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
    Delete the purchased song that is exhibiting the problem from your iTunes library.
    Click on the Purchased link in the iTunes Store to view your previously purchased music.
    Download your previously purchased song from this list.
    You can find the full article here:
    Songs in iTunes may not play back completely
    http://support.apple.com/kb/TS4357
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT4623 I updated to 7.0 and now my ipod wont play in my car stero. I have reset, bought an itunes song and reset again but nothing is working. Pandora wont play. I can hear it on my phone when I unplug but not anything thru the stero except static. Help!

    I updated to 7.0 and now my ipod wont play in my car stero. I have reset, bought an itunes song and reset again but nothing is working. Pandora wont play. I can hear it very slightly in my speakers if I turn up the speakers but it is so faint. It plays thru its own speakers and my radio plays thru my speakers in my car so my its not my speakers.Help! Thank you!

    Hi Novagurl2369!
    I have an article for you that can provide some helpful troubleshooting steps to address your issue:
    No sound through stereo headset1
    Inspect the headset jack for debris and clean if necessary.
    Connect the headset and make sure the connector is pushed in all the way.
    Check the volume setting. Adjust the volume by pressing the volume up and down button on the left side of the iPhone.
    If you are trying to listen to music and cannot hear any audio, make sure that the music on iPhone is not paused. Try squeezing the headset microphone to resume playback. Additionally, from the Home screen you can choose iPod > Now Playing, then tap Play.
    Make sure the latest version of iTunes is installed on the computer that you are syncing the iPhone with (songs purchased from the iTunes Store using earlier versions of iTunes won't play).
    Try another Apple headset (some third-party headsets require an adapter to be used with original iPhone).
    Try a different song or video.
    Check to see if the iPhone alert sounds or other iPhone sound effects exhibit the same audio issues.
    Disconnect the headset from the iPhone and see if sound comes from the built-in speaker.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • Why does apple not care about it's customers? you can't contact itunes when you buy an app that doesn't work or doesn't live up it what is advertised

    I'm very frustrated. I bought Text'ndrive2 and it doesn't work but there is no way to contact Itunes. You always have to go throught Apple. There are many apps that do not live up the their adversitment. why doesn't Apple care about their customers?

    Apple tests every single app for basic functionality (does it start up?, does it do what the developer says it will do?).  Additionally, each and every app is checked to insure that the app doesn't do bad things (no malware) or use private, unpublished APIs.  If any of these requirements aren't met, the app gets rejected.  That doesn't mean some apps aren't worth paying for but that's up to the marketplace to decide.

  • In iTunes, how do I switch to an Ipod nano from and old ipod that doesn't work any more

    in iTunes on your computer, how do I switch to an Ipod nano from and old ipod that doesn't work any more?  It has all the folders and songs I had on my old ipod, but does not recognize my ipod nano and cannot sync with it?

    Hi bob12345S,
    If your iPod nano does not appear in iTunes when connected to your computer, you may want to troubleshoot using the steps on this page -
    Apple - Support - iPod nano - iTunes Troubleshooting Assistant
    http://www.apple.com/support/ipodnano/assistant/itunes/
    Thanks for using Apple Support Communities.
    Best,
    Brett L

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