I bought and audio book and the file is corrupt. What should I do?
I've tried the purchessed sections of the itunes store and it's not there.
Benjamin...
Try here > Apple - Support - iTunes - Purchases & Downloads
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Need help! I can't listen music by my headset and the loudspeaker works well, what should i do ?
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if you mean that you can't listen to music from the headset and from the phone speaker at the same time then that is by design works the same with all things really such as computer and the likes too
if you mean that the device does not play out of a connected headset only out of the speaker then you have a hardware issue with the headset detector you can read more about it here even though most have the opposite issue but it's the same issue really
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Hi. I forgot my security answers and the back up email what should I do please help!
Hi
You will need to contact apple support for this issue contact details below:
http://support.apple.com/kb/HT5699?viewlocale=en_US
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every time i try to download firfox as a browser it tells me the file is corrupt.
It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See "Disable virus scanning in Firefox preferences - Windows"
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HT5071 I bought an audio books from the Istore, but can not play it on my Iphone. Why?
can i play an audio book on my IPhone?
Of course you can. Time for troubleshooting http://support.apple.com/kb/HT2045
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my screen is broken and i want another one. the serial number fadad away and i dont got the reciet. it did have warranty. what should i do?
You won't be able to return it.
Did you cause the screen to be broken? Or are you saying that it failed under warranty?
If it's still under warranty, and you didn't damage it, then they should replace it. They can plug it in to get the SN and look it up. It has a 1-year warranty.
You can enter the SN here (if you can read it) and it will tell you if it's still covered:
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Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store. -
The Firefox help page warned me that I was using a vulnerable version of Firefox. I use the release version but that was an automatic update. I downloaded Firefox 7.0 from the original Firefox Homepage so I don't understand why I can't install this new version. I hope you can help me with this problem.
-> Uninstall your current Firefox
* https://support.mozilla.com/en-US/kb/Uninstalling%20Firefox
* DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
* Restart your system
-> Download latest Firefox version from one of these links using some other Web Browser:
* http://www.mozilla.com/en-US/firefox/new/
* http://www.mozilla.com/en-US/firefox/central/
* http://www.mozilla.com/en-US/firefox/fx/
* http://www.mozilla.com/en-US/firefox/all.html
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* https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Windows
Check and tell if its working. -
Bought an album with an audio book included the album downloaded but the audio book diddent and I can't download help!
You cannot redownload audiobooks at all.
If you want it on your macbook, tehn put it there.
You can transfer it from your iphone: File>Transfer Purchases. -
Can someone help me locate my newly bought audio book from itunes store please? I bought an audio book yesterday from itunes, I received an email confirming my purchase and payment, but the book is no where to be found on my ipad. How do I get it downloaded onto my ipad? Thanks.
Where did you look?
Music>More>AudioBooks -
I bought an audio book and downloaded it to my iphone...i dropped the phone in water and i have received a different iphone when i go to itunes it doesnt show my purchase. I have the receipt number in my email how do i retrieve it??
At the present time, audiobooks are a one-time download and cannot be redownloaded again for free. You can try contacting the iTunes store to see if they would grant you an exception: http://www.apple.com/emea/support/itunes/contact.html.
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Hello I bought a audio book yesterday and it got charged to my bank account but I left the wifi zone and it didn't get downloaded but the charge still shows on my bank account how do I downloaded with out getting charged again ?
Store>Check for Available Downloads
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If I import audio books into the music section of itunes it lists the books as albums and all the chapters as tracks fine when I sync them to my ipod classic, but not if I import them as audiobooks and then sync them, any ideas please?
If you import the audiobook as an audiobook to your iTunes Library, it will be listed in the Books section of your Library. You may need to turn on Books in order to see them. If you cannot see the File/Edit... etc. menu, use CTRL B on your keyboard to make that menu bar appear. Then go to Edit/Preferences>Books and put a tick in the box.
But, if the imported audiobook shows up in the Music section of your iTunes Library, highglight the files (in iTunes) and select File/Get Info/Options/Media Kind>Audiobook. These files will now transfer to the Books section of iTunes.
Once on an iPod Classic, look under the Audiobooks menu. Again, you may need to change the settings in the Settings menus, in order to have the Audiobooks option shown on the Main Menu and/or the Music Menu. -
I just bought music on my iTunes account and the files did not download completely. The songs play for a minute or so then skips to next song
If you live in a Region that allows re-downloading Music... Delete the Song and re-download it...
Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I am having sound issues with the website Pottermore while using Safari 6.1. I once muted the sound and now can't unmute it even though the icon tells me it's unmuted. I can hear samples of audio books in the store section. Any ideas? I have reset Safari. Website works fine on Firefox.
I am having sound issues with the website Pottermore while using Safari 6.1. I once muted the sound and now can't unmute it even though the icon tells me it's unmuted. I can hear samples of audio books in the store section. Any ideas? I have reset Safari. Website works fine on Firefox.
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